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Kimpton Cardinal Hotel by IHG

4.5 star property

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Breakfast, lunch, dinner served; French cuisine
Property amenity
Games room
Fitness facility
Breakfast, lunch, dinner served; French cuisine

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Air-conditioning
  • Breakfast available
  • Parking available

Explore the area

View in a map
51 East 4th St, Winston-Salem, NC, 27101
  • Place, Benton Convention Center
    ‪5 min walk‬
  • Place, Old Salem
    ‪18 min walk‬
  • Place, Winston Salem State University
    ‪2 min drive‬
  • Airport, Winston-Salem, NC (INT-Smith Reynolds)
    ‪5 min drive‬

Room options

View all photos for Room (Essential)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room (Essential)

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible (Mobility)

9.4 out of 10
Exceptional
(11 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed

9.2 out of 10
Wonderful
(43 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Premium Room, 1 King Bed

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Studio Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(8 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(15 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Exterior View)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Exterior View)

9.6 out of 10
Exceptional
(8 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds (Exterior View)

Premium bedding, down duvets, pillow-top beds, in-room safe

Premium Room, 2 Queen Beds (Exterior View)

9.6 out of 10
Exceptional
(15 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Roll-in Shower (Mobility)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed, Roll-in Shower (Mobility)

  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible Bathtub (Mobility)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Accessible Bathtub (Mobility)

8.0 out of 10
Very good
(2 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Roll-in Shower (Mobility)

Premium bedding, down duvets, pillow-top beds, in-room safe

Studio Suite, 2 Queen Beds, Roll-in Shower (Mobility)

  • 28 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Presidential Suite, 1 Single Bed

Presidential Suite, 1 Single Bed | Premium bedding, down duvets, pillow-top beds, in-room safe

Presidential Suite, 1 Single Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

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About this property

Kimpton Cardinal Hotel by IHG

A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. Other amenities include a snack bar/deli, WiFi in public areas and valet parking.
Kimpton Cardinal Hotel by IHG offers 174 accommodations with a safe and free newspapers. Pillowtop beds feature down duvets and premium bedding. LCD televisions are featured in guestrooms. Bathrooms include baths or showers, bathrobes, designer toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Kimpton Cardinal Hotel by IHG. During your stay, you're just a quick walk from Frank L. Horton Museum Center. A restaurant, a 24-hour gym and a bar are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Enjoy a bite to eat at The Katharine Brasserie, a brasserie that serves French cuisine
  • Cooked-to-order breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, complimentary bicycles and a playground
  • Guests have great things to say about the location and the helpful staff
  • 6 minutes by foot from Benton Convention Center and a 2-minute drive from Old Salem
  • Pets welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls
Kimpton Cardinal Hotel by IHG offers its guests a 24-hour fitness centre and complimentary bicycles. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is available in public spaces for a fee.

Business amenities include a business centre and 8 meeting rooms. Event space at this hotel measures 6375 square feet (592 square metres) and includes conference space. An arcade/games room, tour/ticket assistance, and coffee/tea in common area are also featured at the luxury Kimpton Cardinal Hotel by IHG. Parking is available for a fee.

This 4.5-star Winston-Salem hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 1:00 PM.
The Katharine Brasserie – This brasserie specialises in French cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.99 per night)
  • Available in some public areas: WiFi (USD 14.99 per night)

Parking and transport

  • Valet parking on site (USD 28 per night; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 1:00 PM on weekends; USD 12 to 25 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Katharine Brasserie

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Bowling alley
  • Free bicycle rentals
  • Playground
  • TV in common areas

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's games
  • In-room cot
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 6,375 square feet of conference space
  • 8 meeting rooms
  • Business centre

Outdoors

  • In a nature reserve

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 12 to 25 per person
  • Fee for in-room wireless Internet: USD 14.99 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 14.99 per night (rates may vary)
  • Valet parking fee: USD 28 per night (in/out privileges)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cardinal Hotel Winston-Salem
Kimpton Cardinal Hotel Winston-Salem
Kimpton Cardinal Winston-Salem
Kimpton Cardinal
The Cardinal a Kimpton Hotel
The Kimpton Cardinal Hotel
Kimpton Cardinal Hotel
Kimpton Cardinal By Ihg
Kimpton Cardinal Hotel by IHG Hotel
Kimpton Cardinal Hotel an IHG Hotel
Kimpton Cardinal Hotel by IHG Winston-Salem
Kimpton Cardinal Hotel by IHG Hotel Winston-Salem

Kimpton Cardinal Hotel by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 694 out of 1000 reviews
Rating 8 - Good. 177 out of 1000 reviews
Rating 6 - Okay. 64 out of 1000 reviews
Rating 4 - Poor. 40 out of 1000 reviews
Rating 2 - Terrible. 25 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Dale

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We have stayed at this hotel multiple times and each stay exceed expectations. The staff is great, and the rooms and building are always clean.
Stayed 2 nights in Dec 2025

10/10 Excellent

amanda

Stayed 4 nights in Aug 2025

10/10 Excellent

Jessica

Stayed 1 night in Dec 2025

10/10 Excellent

Rustin

Liked: Cleanliness, amenities, property conditions & facilities
The Customer Service was over the top. Cleanliness and staff were outstanding.
Stayed 1 night in Dec 2025

8/10 Good

Sherry

clean, staff helpful.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jeffrey, Charlotte

Stayed 2 nights in Dec 2025

10/10 Excellent

Frances

Stayed 1 night in Dec 2025

10/10 Excellent

Lolita

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
We stay at the Kimpton regularly when we come back to visit family. The last room Suite we had faced the HVAC unit and wasn’t clean
Stayed 1 night in Nov 2025

10/10 Excellent

Kate

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room and bathroom were both spotless, the beds were comfortable and the shower was great. The staff was also friendly and helpful. We loved the hot chocolate bar in the lobby and all the gorgeous Christmas decorations. *I think the beds could really use a comforter/duvet/blanket though. There was no weight to the bedding and it felt like we were just sleeping under a sheet.
Stayed 1 night in Dec 2025

10/10 Excellent

Christopher, Sarasota

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Nov 2025

10/10 Excellent

Ernest Michael

Liked: Amenities, property conditions & facilities
Room needed a little dusting, floors little dirty
Stayed 6 nights in Nov 2025

10/10 Excellent

Eric

Stayed 1 night in Nov 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was so clean. The room was very spacious. I would definitely stay here again!
Stayed 1 night in Nov 2025

10/10 Excellent

Lizeth

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very nice room, clean, good resturant and nice lounch area.
Stayed 1 night in Nov 2025

10/10 Excellent

William

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities
The room was excellent and the staff was extremely attentive. They reached out numerous times throughout my stay to ensure everything was perfect with my stay and offered assistance if I needed anything. Great guest service!
Stayed 2 nights in Nov 2025

8/10 Good

DaShun

Stayed 2 nights in Nov 2025

10/10 Excellent

Carrie, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a classic old building. Thoughtfully redone. Really enjoyed our stay. Dinner there was excellent.
Stayed 1 night in Oct 2025

2/10 Terrible

Amanda

Disliked: Staff & service, amenities
The entire thermostat unit was broken. The room was hot overnight and I could not sleep. I was there for an evening for a work conference. I had to call the front desk twice to get any sort of help - which none was granted but a 4 inch desk fan. Extremely dissatisfied by the customer service and support received and would NOT recommend.
Stayed 1 night in Oct 2025

4/10 Poor

David

Stayed 3 nights in Oct 2025

8/10 Good

Nicole

Liked: Room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

teri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

2/10 Terrible

CYNTHIA

Disliked: Staff & service
Booked 2 rooms through Expedia. One for 3 nights and one for 4 nights. Tried to kick my daughter out her last day stay. Resolved through Expedia. Then, KC charged my credit card for an additional night. Still working on a refund.
Stayed 4 nights in Oct 2025

6/10 Okay

jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historic property was charming. Bar & restaurant lively & delicious. Three wedding parties made for a noisy stay. Surrounding area was rowdy - would not feel comfortable walking the area at night. Parking was a challenge & valet service was understaffed.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jesus

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel!!! My stay of choice anytime i am in Winston Salem
Stayed 2 nights in Oct 2025