6/10 Satisfaisant
Shannon M.
16 mars 2024
Les points forts : Propreté
Beautiful home - has issues
Our stay vacillated between a 5 star to a 1 star. Before we booked the home we messaged Vacasa about the broken fireplace and lack of instructions mentioned in previous reviews.
The home is really beautiful. It has been well decorated and is very comfortable. Small details like plenty of throws for the living room are appreciated. The kitchen has great appliances and is well stocked. The community is reaching the point in age where they are ready for updates, but this home is well cared for.
The location is excellent. 3-4 min drive to the resort. Itâs great. The ski in ski out access is questionable. No instructions were provided so we used Google satellite to ascertain the path. It appears the newer condos have true walk out access, but for this community best we can tell is you have to lug your gear up a short hill to access the ski corridor.
Things went to 1 star when we attempted to use the aged hot tub. The water was hot, but the control panel is corroded, illegible and non functional. Could not make spa work at all.
We called Vacasa and messaged them 8 times to try and repair the hot tub. We kept getting canned answers or they claimed there were 2 panels and 1 works/1 doesnât. We could not for the life of us find a second panel.
This could be a 5 star property by addressing the hot tub and property management. And provide a set of instructions! All short term rentals need this!
Shannon M.
Séjour de 5 nuits en mars 2024