My family was so excited after booking this home. The pictures made it look beautiful and inviting. That was not the case when we got there. My first clue should have been that there was no picture of the outside of the home. Pulling into the driveway my heart sank. I knew immediately that it was going to be bad. The house was not clean, had stained furniture & rugs. It had holes in the walls, mismatched paint, scratched up doors. Missing smoke detectors, Yellow stains around the base of the toilets. Missing baseboards, stains running down the walls. After being in the home for 10 minutes I messaged the host saying that we would not be staying there, he asked to come speak to us. I walked around the house showing him what my concerns were. He agreed that the house needed to be cleaned a 2nd time but said all the rest was just cosmetic & not a problem. I asked for a refund & he declined. I packed my family back up in our vehicle & left. I called VRBO and was on the phone w/them for some time. Since this host used a different payment processor for payment VRBO couldn’t do much. I had to do a chargeback on my account w/my credit card company. We are in the process of that now. We ended up having to search for another place to stay on Christmas Eve at 6pm, that was a task but we ended up finding another place to stay that was definitely worth the money..nothing like this dump. PLEASE, don’t get scammed like I did! Save your money & sanity, click off of this listing