if i have problems never clear on who to go. long black hair in shower.Took several hours to hear back from manager.Need to be clear on VBRO and hostee how many can sleep without extra charge. Times in both places need to match
The accommodations were perfect for our family of 9 adults, 3 littles and 2 pups!! Received quick replies to all questions asked and the location was perfect for visiting the Dells area! The only suggestions Iâd make are to put a few more dishes and utensils in the larger of the 2 units, perhaps one casserole dish & a larger coffee pot (4 cups didnât quite cut it with a large group but overall HIGHLY recommend!!!
We only stayed one night and had enough space for all of us. The check-in and out times were inaccurate on the VRBO site. When registering the front desk said to take it up with VRBO. Fortunately our room was ready. There was no air in the elevators making it very stuffy.
This property was very nice and description is accurate. It was clean and quiet with comfortable beds. Our only complaint is with the resort itself- they close all pools, arcade and water parks at 7pm. As warm as it was, we would have enjoyed staying in the pools later.
The condo was perfect for our family. It was clean and the lay out was great. It was challenging cooking due to lack of equipment and supplies. I would recommend the condo be stocked better with dish towels, dish cloths, cookware, coffee maker, utensils, etc. There were plenty of dishes and glassware.
This is a great place for young kids as it is quiet but still has lots of things to do. We all really enjoyed our stay.
No complaints! The property owner was easily accessible and very prompt with responses. The only downfall we had is when we arrived the fridge was off so after a 3 hour drive we had to wait to unpack until that was cold.
It was a great experience my kids love the room and all the activities this place has to offer. The room was clean easy check in and out overall great time
Nice property and location. This was a 2 bedroom, 2 bath with full kitchen and living room with adjoining 2 queen/1 bath room. Fit our family good and close to many things in the area. Liked that we could get the kids dressed and stay inside to go to the water park through the tunnel.
Pull out couch mattress was dirty, many items left under the beds but overall things were clean and in good working condition.
We had 5 adults and 5 kids for a weekend getaway. The water park was fun, engaging and entertaining for all the kids ages. The space wasnât crowded so the slides and lazy river were quickly accessible. It was a wonderful family weekend. The only drawback was the cleanliness of the condo and availability of cleaning products.
The rooms were not cleaned the best .bathroom floor was dirty and looked to have poop on the floor .it was very hot in unit we ever had to open window to cool it down to no avail and beds were like you were sleeping on a concrete floor very hard .Water park was small and over priced .I will never spend anytime here again.....This was supposed to be a great time for my grandsons birthday it was anything but.Over priced/not worth it!!
Accommodations were very nice as described. Checkin process was painful it took 45 minutes standing in line because they did not open separate condo registration, had to park about two city blocks away because thereâs two weddings at resort. Kitchen faucet was dripping upon arrival but we called maintenance and they fixed it quickly.