4/10 MĂ©diocre
Kimberly
Voyage en couple
5 oct. 2025
Les points faibles : Propreté
I have stayed in Comfort Inn properties before, and I had a good stay. This was my first unfavorable experience. Upon arrival it took a while to be checked in because there was one staff person working the desk who was responsible to answer internal/external calls and check-In guests. It was recommended by the staff person that I stay on the first floor for better comfort (Not sure why). This was a terrible decision. I could hear doors opening and closing as well as people talking in the hallway. That night I noted one flying bug which I thought was one nat. I would soon find out by the morning that this was an infestation. They were all over the walls/mirrors. I suspect that they were being pulled in by the AC which was facing a grassy/garden area. The rooms have individual units, not vents. I notified the front desk of the situation and I had to produce pictures of the bugs, and the staff member also came in the room to confirm this was present. I requested a room change and was moved on day two. The upstairs room was quiet/comfortable and bug free. This makes me wonder why I was recommended such a terrible room "hand-picked by the staff". I feel that they have too many things in one area. The dining, business/computer stools, and gambling machine are all in the same vacinity.
Kimberly
Séjour de 2 nuits en août 2025