8/10 Good
jamie
Travelled with family
30 Jun 2025
Great for family vacation
Loved the resort and location and amenities. Perfect for families. Started off by getting the wrong room. Showed them the receipt that showed i paid for a river view and they moved us. It was storming our first 2 days there. Loved the fact the whole resort is accessible through tunnels so we were able to walk to the indoor Waterpark without stepping outside in the storm. The indoor Waterpark was big and my girls had a blast. Our first night there there were some wild wrestling kids on our floor and they got the Waterpark shut down early and they pulled the fire alarm twice but the resort staff handled everything right away and we were able to get a peaceful night's sleep. Didn't like the fact that hours for anything aren't listed anywhere. Not a single employee seemed to know where or how to order Luigi's pizza. Just kept saying to dial the extension. But when you dial the extension it goes to a voice mail that no one checks. So needless to say we never got to eat that. The chicken strips in the snack bar were really good. Idk if Margaritas bar and cantina actually had food or not. No menus or hours listed anywhere. Overall it was a really nice place to stay. Just had a few things that were annoying.
jamie
Stayed 3 nights in Jun 2025