The property was nice and close to the dells, but the water got shut off randomly and the help desk said they couldn’t get anyone there to help until morning. I asked where we should go to use the bathroom and get water for our night routines and she couldn’t give me help or an answer. I ended up calling Chula Vista nearby to see what was going on and they were able to help us despite us not being their responsibility. We also paid for a late check out, only for a cleaning staff to come early and say we were supposed to be out at 10am. I showed them the reservation and they finally left, but it seems like that should have been communicated instead of accusing us of overstaying our welcome. Overall, it was okay, but certainly not great.