Was told at check-in that breakfast on Christmas Day needed to be booked in advance. Asked for breakfast the day after Christmas and was literally told I couldnât have any because I hadnât pre-booked. I explained that I was told Christmas not Christmas and Boxing Day. The hostess said âwell Iâm sorry but thereâs nothing I can do if you didnât pre-bookâ. I donât know what hospitality school she went to but an offer of a piece of toast and a cup of tea would have changed my opinion completely. Terrible service.
The staff is very nice, the location is fantastic, very close to the stadium and town. The room was clean. I did not eat at the restaurant at the hotel, but they did look to have a large selection of items on the menu.
The best part of the stay was Jade at the front desk. She was extremely helpful and customer focused. Thank you Jade. You helped us when we needed it and did it with the focus on our comfort while staying there. Thank you!
People were kind ~ That was the only redeeming value. The rooms are very run down and feel dirty. Across the street from Stok Cae Ras, which was why we booked it.
I came to Wrexham to visit the area and to watch the Soccer team. This hotel is so close to the train station, The Turf, Stok Cae Ras. I would stay here again. The staff went out of there way to store my luggage after checking out so I could enjoy the soccer match without any luggage. Thank you.
Directly across from the train station and the Racecourse. You couldnât get a better location! Staff was wonderful and accommodating! Would recommend all to stay here!
Hotellet ligger midt mellom Wrexham General station og banen til Wrexham FC, dvs ca 100 m Ä gÄ bÄde toget og til stadion. Beliggenheten er dermed perfekt om man skal pÄ kamp. Ut over det er det et enkelt hotell, noe slitt men rent og pent. Brukbar frokost.