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Capital O Hotel Central, Xalapa

3.5 star property

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Photo gallery for Capital O Hotel Central, Xalapa

Restaurant
Restaurant
Superior Room | 1 bedroom, soundproofing, iron/ironing board, free WiFi
Reception
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Parking included
  • Free WiFi
  • Housekeeping
  • Restaurant

Explore the area

View in a map
Av. 20 de Noviembre 522, Col. Tatahuicapan, Xalapa, VER, 91060
  • Place, Xalapa Cathedral
    ‪2 min drive‬
  • Place, Plaza Las Animas Mall
    ‪3 min drive‬
  • Place, Plaza Las Americas Mall
    ‪3 min drive‬
  • Airport, Xalapa, Veracruz (JAL-El Lencero)
    ‪14 min drive‬

Room options

View all photos for Standard Room

1 bedroom, soundproofing, iron/ironing board, free WiFi

Standard Room

8.8 out of 10
Excellent
(10 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room

Standard Triple Room | 1 bedroom, soundproofing, iron/ironing board, free WiFi

Standard Triple Room

8.0 out of 10
Very good
(2 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Economy Quadruple Room

Economy Quadruple Room | 1 bedroom, soundproofing, iron/ironing board, free WiFi

Economy Quadruple Room

  • 19 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Large Single Beds

View all photos for Superior Room

Superior Room | 1 bedroom, soundproofing, iron/ironing board, free WiFi

Superior Room

10.0 out of 10
Exceptional
(1 review)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio (Master)

1 bedroom, soundproofing, iron/ironing board, free WiFi

Studio (Master)

8.0 out of 10
Very good
(2 reviews)
  • 19 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Junior Studio

1 bedroom, soundproofing, iron/ironing board, free WiFi

Junior Studio

  • 19 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Comfort Studio

1 bedroom, soundproofing, iron/ironing board, free WiFi

Comfort Studio

  • 19 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

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About this property

Capital O Hotel Central, Xalapa

Hotel in Xalapa with free breakfast and 24-hour business centre
Along with a restaurant, this hotel has a 24-hour business centre and a business centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a meeting room, a 24-hour front desk and tour/ticket assistance are on-site.
Capital O Hotel Central, Xalapa offers 58 accommodations with complimentary bottles of water and a hairdryer. 21-inch flat-screen televisions come with satellite channels.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

During your stay at Capital O Hotel Central, Xalapa, you'll be within walking distance of Xalapa Gallery of Contemporary Art. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • Just a 1-minute drive from Xalapa Gallery of Contemporary Art and a few minutes from San Jose Church
There's a restaurant on site. Free breakfast is available daily. Public spaces have free WiFi. Business amenities include a 24-hour business centre and a meeting room. Capital O Hotel Central, Xalapa also features tour/ticket assistance and a front desk safe. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Xalapa hotel.

Guests are served a free continental breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 8:00 AM to 11:00 AM.
Capital O Hotel Central, Xalapa has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site

Food and drink

  • Free continental breakfast available 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends
  • A restaurant

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • No lift

More

  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 21-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water

More

  • Fan
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: noon
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

Property is also known as

Central Xalapa
Hotel Hotel Central Xalapa Xalapa
Xalapa Hotel Central Xalapa Hotel
Hotel Hotel Central Xalapa
Hotel Central Xalapa Xalapa
Hotel Central
Central

Capital O Hotel Central, Xalapa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 101 out of 229 reviews
Rating 8 - Good. 67 out of 229 reviews
Rating 6 - Okay. 33 out of 229 reviews
Rating 4 - Poor. 12 out of 229 reviews
Rating 2 - Terrible. 16 out of 229 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Isidro

Travelled with family
Se escucha el ruido del personal o de eventos del salon en la noche, en las habitaciones que estan por el pasillo del salon que es el mismo que Va hacia el estacionamiento.
Stayed 4 nights in Apr 2025

4/10 Poor

Edgar

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

George

Travelled with family
Disliked: Staff & service

I will not stay at that hotel again

Stayed for 5 nights and everyday the keycard had to be reset at the counter. I was given only 2 bottles of water instead of one per night. I only had two little cointainers of shampoo instead of 5.
Stayed 3 nights in Sep 2024

6/10 Okay

Greivin, Pavas

Liked: Staff & service
Stayed 5 nights in Jul 2024

4/10 Poor

ENRIQUE VINICIO

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Feb 2024

4/10 Poor

Brian

Business traveller, Travelled with group
Nice hotel, I have stayed here several times. This time, there was no hot water and no soap in the bathroom. The reservation said breakfast was included but it wad not. Ther offered me the smallest buffet I have ever seen for about $8 use, I declined it and ate elsewhere and had a very good breakfast at a lower price. Its ok to stay here but take your own soap an count on dining elsewhere. The staff were nice except the woman at the front desk. I like the rooms and the wifi works OK though slow at 4mb per second. There is no elevator,you need to go up the stairs....
Stayed 1 night in Aug 2023

6/10 Okay

Biviane

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Too noisy, bad odor, short curtains and uncomfortable mattress.
Stayed 1 night in Jul 2023

8/10 Good

Brian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great economy hotel a few minutes walk from the caxa bus station. The rooms are recently refurbished the bathrooms are nice and clean. It has Cable tv Lots of stairs and no elevator so not really suitable for the handicapped or those who have trouble walking up stairs. If you lose your key, they will charge $100 Mx or about $6. I didn’t know about that in it left a bad taste in my mouth. The WiFi works most of the time but not all the time. My room did not have air conditioning but I was fine without it. It had an upright fan which kept a cool breeze blowing. Xalapa has a mild climate so it is quite comfortable most of the time without air on. My rate had a continental brake fast included. I kid the $120mx to upgrade to the buffet. DO NOT waste your money, the upgrade was just not worth it. There are plenty of nearly restaurants that offer much better breakfasts for the same price or less! All In all a great place to stay, just don’t lose your key and eat elsewhere and it will be a great stay!
Stayed 2 nights in May 2023

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, would maybe give bigger water bottles for the rooms. Otherwise decent place.
Stayed 1 night in Mar 2023

6/10 Okay

EFRAIN, Edinburgh

Liked: Cleanliness, staff & service, property conditions & facilities
The stay is noisy as there is a bar/club next to the property
Stayed 2 nights in Jul 2022

6/10 Okay

Maribel

Travelled with family
Liked: Staff & service
staff is super friendly and very helpful, property needs a lot of upgrades, one day without hot water, be aware of the loud noises coming from the banquet hall located on the back of the hotel
Stayed 5 nights in Dec 2021

8/10 Good

Jason T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Enoe

Stayed 1 night in Nov 2021

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A comodity place.
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superaron nuestras expectativas.

Excelente la atención de la chica de recepción. Nos acomodó en una habitación excelente, mejor que la reservación que teníamos. Fue amable, proactiva y genuinamente preocupada por hacer de nuestra estancia más placentera. Las medidas de contención del COVID-19 se llevan a cabo al 100% en este hotel. Es la tercera vez que nos hospedamos aquí y definitivamente lo volveremos a hacer.
Stayed 2 nights in Jun 2021

10/10 Excellent

Claudio Sebastián

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

10/10 Excellent

Benito

Liked: Cleanliness, amenities, property conditions & facilities
Muy buena ubicación.
Stayed 1 night in Jul 2025

8/10 Good

Marco Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel limpio y atención amable

La habitación y las otras áreas del hotel limpias lo cual se agradece. Atención hospitalaria y se agradece que incluye el desayuno
Stayed 1 night in Jul 2025

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities
Sin opinion
Stayed 1 night in Jul 2025

6/10 Okay

Iván

Travelled with group
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

ANGEL, ALTO LUCERO

Liked: Cleanliness, staff & service, property conditions & facilities
EXCELENTE ATENCION Y AMABALILIDAD POR PARTE DEL PERSONAL EN EL HOTEL....
Stayed 1 night in Jun 2025

10/10 Excellent

Víctor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las habitaciones son muy agradables, están remodelando el piso por lo que sentía como frágil, pero muy agradable al tacto. El restaurante tiene poca variedad pero lo que tiene muy agradable y sabroso.
Stayed 1 night in Jun 2025

10/10 Excellent

Lihith Beatriz

Stayed 1 night in Jun 2025

8/10 Good

Wendy

Travelled with family, Business traveller
Liked: Amenities
Me gustó:El tipo de habitación referente al número de camas, son amplias y tienen clima. No me gustó: sus baños siento que les falta un poco de limpieza o cuidado en las cortinas y las regaderas
Stayed 2 nights in May 2025

8/10 Good

lucia myrteia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Todo bien

Stayed 1 night in May 2025