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Hotel Clara Luna

3.0 star property

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Photo gallery for Hotel Clara Luna

Living area
Front of property
Family Double Room, 2 Double Beds | Soundproofing, free WiFi
Reception
Restaurant

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Housekeeping

Explore the area

View in a map
42 Av. Manuel Ávila Camacho Centro, Xalapa, Ver., 91000
  • Place, Los Tecajetes Park
    ‪5 min walk‬
  • Place, Juarez Park
    ‪8 min walk‬
  • Place, Xalapa Cathedral
    ‪10 min walk‬
  • Airport, Xalapa, Veracruz (JAL-El Lencero)
    ‪22 min drive‬

Room options

View all photos for Standard Room

Standard Room | Soundproofing, free WiFi

Standard Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Double Room, 2 Double Beds

Family Double Room, 2 Double Beds | Soundproofing, free WiFi

Family Double Room, 2 Double Beds

8.0 out of 10
Very good
(18 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | Soundproofing, free WiFi

Classic Room, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Studio, 1 King Bed

Deluxe Studio, 1 King Bed | Soundproofing, free WiFi

Deluxe Studio, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Exterior
Holiday Inn Express Xalapa by IHG
Xalapa Centro
  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
4.7 out of 5, Exceptional, 718 reviews
The price is CHF 70
includes taxes & fees
5 Jul - 6 Jul
Holiday Inn Express Xalapa by IHG

About this property

Hotel Clara Luna

Along with a restaurant, this hotel has a business centre and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include a banquet hall and a vending machine. Change of towels is available on request
Hotel Clara Luna offers 25 accommodations with air conditioning. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
During your stay at Hotel Clara Luna, you're just a quick walk from Juarez Park. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Amenities include a business centre and a vending machine
  • Just a 4-minute walk from Juarez Park and 5 minutes on foot from Diego Rivera Gallery
There's a restaurant on site. Public spaces have free WiFi. There's an onsite business centre. Self parking is free.
Hotel Clara Luna has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A restaurant

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • No lift

More

  • Banquet hall
  • Mosquito nets

Room amenities

Bathroom

  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:30 PM; check-in end time: 6:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

Property is also known as

Hotel Clara Luna Hotel
Hotel Clara Luna Xalapa
Hotel Clara Luna Hotel Xalapa

Hotel Clara Luna Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 99 out of 173 reviews
Rating 8 - Good. 45 out of 173 reviews
Rating 6 - Okay. 22 out of 173 reviews
Rating 4 - Poor. 6 out of 173 reviews
Rating 2 - Terrible. 1 out of 173 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Junior

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

gio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in May 2025
Verified

10/10 Excellent

Jose Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Raúl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 2 nights in Aug 2025
Verified

2/10 Terrible

Laura

Disliked: Cleanliness, property conditions & facilities
Great location, parking lot in hotel, quiet and safe. The only thing that ruined our stay were the huge cockroaches in the room. Every day we were killing at least 4. Beware!!
Stayed 9 nights in Jul 2025
Verified

8/10 Good

francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maybe a coffe maker and microwave would make it a lot better
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

emanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Apr 2025
Verified

8/10 Good

Omar

Liked: Cleanliness, staff & service, amenities
:)
Stayed 1 night in Mar 2025
Verified

6/10 Okay

Sonia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was okay, except the rooms didnot have a refrigerator or coffee pot or microwave and i didn't pay attention to this things untill I got there .
Stayed 4 nights in Sep 2025
Verified

8/10 Good

jemili Atayra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 1 night in Apr 2025
Verified

4/10 Poor

Tomas

Disliked: Cleanliness, property conditions & facilities
The rooms are to noisy it is not sound proof as they advertised, n the flashing of the toilets you could hear all the time
Stayed 5 nights in Mar 2025
Verified

8/10 Good

Orlanzo

Liked: Cleanliness, staff & service, amenities
My bed was hard and the AC and TV didnt work so they gave me a different room
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy bien
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

HUGO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bellísimo hotel, súper cómodo, silencioso, las camas mega cómodas y el cuarto muy bonito, ampliamente recomendado
Stayed 1 night in Dec 2025
Verified

6/10 Okay

MONICA

Liked: Staff & service
No se le ha dado mantenimiento a las habitaciones, muebles con manchas, focos fundidos, alfombras percudidas y rotas, la cama sin cabecera, personal amable
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

Charles

Liked: Staff & service
Hay mucha humedad en las habitaciones. El acondicionado funcionó bien. La habitación que nos dieron la primera vez olía mal, como a pipi. La segunda habitación estuvo muchísimo mejor, olía muy bien y las sábanas también olían muy bien.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Acuario

Liked: Cleanliness, staff & service, amenities
Si habia basura junto a la cama pero todo bien fyera de eso
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Fernando

Liked: Cleanliness, staff & service, amenities
Falta de mantenimiento a la habitación colchones viejos y hundidos
Stayed 4 nights in Dec 2025
Verified

6/10 Okay

Fernando

Liked: Cleanliness, staff & service, amenities
La habitación falta mantenimiento y se aprecia el paso del tiempo en ellas. Todo lo demás muy bien el personal muy atento además de muy limpio todo hasta desde el estacionamiento hasta la habitación
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solo el minisplit no funcionó, pero los abanicos fueron suficiente en nuestra estadía. El personal muy atento y amables.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Perla Guadalupe Oliva

Liked: Cleanliness, staff & service, property conditions & facilities
Habitación limpia y cómoda. Excelente opción de hospedaje
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jorge Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo bien
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Rosa Carmen

Liked: Cleanliness, amenities
Habitaciones limpias, personal atento y amable
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Hugo

Liked: Cleanliness, amenities, property conditions & facilities
Excelente atención
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Samuel

Liked: Cleanliness, amenities, property conditions & facilities
La habitación bien,el personal nada amable y al entrar a la habitación el teléfono se bloquea y no hay señal ni con datos móviles.
Stayed 1 night in Dec 2025