Hotel Clara Luna

3.0 star property

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Photo gallery for Hotel Clara Luna

Living area
Restaurant
Deluxe Studio, 1 King Bed | Soundproofing, free WiFi
Reception
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Parking included
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Restaurant

Explore the area

View in a map
42 Av. Manuel Ávila Camacho Centro, Xalapa, Ver., 91000
  • Place, Los Tecajetes Park
    ‪5 min walk‬
  • Place, Juarez Park
    ‪7 min walk‬
  • Place, Xalapa Cathedral
    ‪8 min walk‬
  • Airport, Xalapa, Veracruz (JAL-El Lencero)
    ‪18 min drive‬

Room options

Standard Room

8.0 out of 10
Very good
(1 review)
  • 0 sq m
  • Sleeps 2
  • 1 King Bed

Family Double Room, 2 Double Beds

7.8 out of 10
Good
(11 reviews)
  • 2 sq m
  • Sleeps 4
  • 2 Double Beds

Classic Room, 1 King Bed

  • 2 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Studio, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 2 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hotel Clara Luna

Hotel with free parking, 6-minute walk to Xalapa Cathedral
Along with a restaurant, this hotel has a business centre and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include a banquet hall and a vending machine. Change of towels is available on request
Hotel Clara Luna offers 25 accommodations with air conditioning. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
During your stay at Hotel Clara Luna, you're just a quick walk from Xalapa Cathedral. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Amenities include a business centre and a vending machine
  • Just a 4-minute walk from Juarez Park and 6 minutes on foot from Xalapa Cathedral
There's a restaurant on site. Public spaces have free WiFi. There's an onsite business centre. Self parking is free.
Hotel Clara Luna has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A restaurant

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • No lift

More

  • Banquet hall
  • Mosquito nets

Room amenities

Bathroom

  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:30 PM; check-in end time: 6:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

Property is also known as

Hotel Clara Luna Hotel
Hotel Clara Luna Xalapa
Hotel Clara Luna Hotel Xalapa

Reviews

Hotel Clara Luna Reviews

8.6

Excellent

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 62 out of 117 reviews
Rating 8 - Good. 34 out of 117 reviews
Rating 6 - Okay. 15 out of 117 reviews
Rating 4 - Poor. 5 out of 117 reviews
Rating 2 - Terrible. 1 out of 117 reviews

Reviews

2/10 Terrible

Laura

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Great location, parking lot in hotel, quiet and safe. The only thing that ruined our stay were the huge cockroaches in the room. Every day we were killing at least 4. Beware!!
Stayed 9 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel, céntrico y cómodo.
Stayed 1 night in Aug 2025

8/10 Good

Orlanzo

Liked: Cleanliness, staff & service, amenities
My bed was hard and the AC and TV didnt work so they gave me a different room
Stayed 2 nights in Jul 2025

10/10 Excellent

Jose Antonio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Stayed 2 nights in Jul 2025

6/10 Okay

Xavier

Business traveller

Mi estadia en Xalapa

Me llamó la atención que los empleados eran poco amables. Solo como ejemplo: pregunté donde se podia cambiar dolares a pesos y no sabian. Sin embargo cambie en Elektra a 50 m del hotel. Pregunté donde habia una lavanderia y me indicaron que no sabian. Me parece que esas cosas basicas el hotel deberia tener para informar a los visitantes.
Stayed 12 nights in Jun 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buen hotel, cómodo y accesible
Stayed 2 nights in Jun 2025

10/10 Excellent

Annuar Martinez

Liked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

Guillermo

Stayed 2 nights in Jun 2025

8/10 Good

Raul

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Excelente ubicación. El problema es que había cucarachas en la habitación
Stayed 1 night in Jun 2025

4/10 Poor

Tomas, Houston

Disliked: Cleanliness, property conditions & facilities
The rooms are to noisy it is not sound proof as they advertised, n the flashing of the toilets you could hear all the time
Stayed 5 nights in Mar 2025

10/10 Excellent

Briseida

Stayed 1 night in Aug 2025

8/10 Good

GUADALUPE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

8/10 Good

Zaira

Stayed 1 night in Aug 2025

8/10 Good

Ana Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen trato y precio

Bien, buen descanso. Limpieza adecuada y trato amable.
Stayed 3 nights in Aug 2025

10/10 Excellent

GABRIELA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elegante, bonito, espacioso. Realmente pasas una noche riquisimaaaaaa
Stayed 2 nights in Aug 2025

8/10 Good

Monica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pequeño pero bueno

Hotel pequeño pero limpio, cómodo y bien ubicado, cuenta con estacionamiento y puedes ir caminando al centro.
Stayed 1 night in Jul 2025

10/10 Excellent

Citlali

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente, precio super accesible. Instalaciones lindas. Lo único es que supuestamente teníamos desayuno continental al momento de reservar ya en el hotel nos dijeron que no había.
Stayed 2 nights in Aug 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buen servicio
Stayed 1 night in Jul 2025

10/10 Excellent

Raúl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 2 nights in Aug 2025

8/10 Good

Celeste

Travelled with partner
Liked: Cleanliness, staff & service
Nos tocó una habitación en planta baja que no fue de nuestro total agrado porque se escuchaba mucho ruido por fuera en el pasillo, además de que se sentía muy fría por lo mismo que la ventana daba a una pared y terminaba haciendo sentir húmeda la habitación, una luminaria no encendía y algunos muebles se ven desgastados por el tiempo, también la regadera lanzaba el agua muy raro, antes nos gustaba mucho pero tiene detalles por los cuales tal vez busquemos otras opciones
Stayed 2 nights in Aug 2025

10/10 Excellent

Alejandro

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena ubicación, a pocos minutos a pie del centro de Xalapa, personal amable, limpio y cómodo.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jorge Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Exelentes instalaciones y personal amable. Recomendado
Stayed 1 night in Jul 2025

4/10 Poor

ender

Disliked: Cleanliness, property conditions & facilities
Wi-fi no funciono nunca, control de aire no es era el adecuado para un optimo funcionamiento y control tv no funcionaba al cien, paredes sucias
Stayed 1 night in Jul 2025

8/10 Good

KAREN DE LEON, Río Bravo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El cuarto estaba cómodo, tienen restaurante solamente en la mañana, no tiene mucha variedad pero está accesible
Stayed 5 nights in Jul 2025

8/10 Good

Trinidad Veronica

Stayed 2 nights in Aug 2025