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Hotel Majova Inn Xalapa

3.0 star property

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Photo gallery for Hotel Majova Inn Xalapa

Exterior
Exterior
Restaurant
In-room safe, rollaway beds, free WiFi, bed sheets
32-inch LCD TV with cable channels, TV

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Breakfast included
  • Air conditioning
  • Parking included
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
Gutierrez Zamora 80, Xalapa, VER, 91000
  • Place, Los Berros Park
    ‪5 min walk‬
  • Place, Xalapa Cathedral
    ‪8 min walk‬
  • Place, Juarez Park
    ‪8 min walk‬
  • Airport, Xalapa, Veracruz (JAL-El Lencero)
    ‪16 min drive‬

Room options

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | In-room safe, rollaway beds, free WiFi, bed sheets

Room, 1 Double Bed

9.2 out of 10
Wonderful
(10 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | In-room safe, rollaway beds, free WiFi, bed sheets

Room, 1 King Bed

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room, 2 Double Beds

Double Room, 2 Double Beds | In-room safe, rollaway beds, free WiFi, bed sheets

Double Room, 2 Double Beds

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel Majova Inn Xalapa

Pet-friendly hotel connected to the convention centre in Xalapa with free breakfast
Along with a restaurant, this smoke-free hotel has a coffee shop/cafe and a 24-hour front desk. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include tour/ticket assistance and a front desk safe.
Hotel Majova Inn Xalapa offers 27 accommodations with a safe and a hairdryer. 32-inch LCD televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

With your stay at Hotel Majova Inn Xalapa, you're connected to the convention centre and just a quick walk from Xalapa Cathedral. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat include a coffee shop and a restaurant
  • Services include tour or ticket assistance and luggage storage
  • Steps from San Jose Church and 8 minutes on foot from Xalapa Cathedral
  • Cats and dogs welcome for a fee
Along with a restaurant, there's a coffee shop/cafe on site. Free breakfast is available daily. WiFi is free in public spaces. A terrace, tour/ticket assistance, and a front desk safe are also featured at Hotel Majova Inn Xalapa. Limited free parking is available on a first-come, first-served basis.

This 3-star Xalapa hotel is smoke free.

Guests are served a free full breakfast daily from 8 AM to 11 AM.
Hotel Majova Inn Xalapa has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site parking (max 6 spaces per unit)

Food and drink

  • Free full breakfast available daily 8 AM to 11 AM
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 AM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 200 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 3 (weight limit: 55 lb per pet)

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 150.00 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 200 per pet, per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MXN 150.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

Property is also known as

Hotel Majova Inn Xalapa
Majova Xalapa
Hotel Majova Inn
Hotel Majova Inn Xalapa Hotel
Hotel Majova Inn Xalapa Xalapa
Hotel Majova Inn Xalapa Hotel Xalapa

Hotel Majova Inn Xalapa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 116 out of 217 reviews
Rating 8 - Good. 53 out of 217 reviews
Rating 6 - Okay. 32 out of 217 reviews
Rating 4 - Poor. 7 out of 217 reviews
Rating 2 - Terrible. 9 out of 217 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Marina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very patient, I speak very limited Spanish and they worked through everything with patience and grace. The hotel is clean and modern and within walking distance to many restaurants and beautiful parks. We very much enjoyed our stay at Hotel Majova Inn
Stayed 3 nights in Sep 2025

8/10 Good

Orlanzo

Liked: Cleanliness, amenities, property conditions & facilities
This place was very clean and conveniently located
Stayed 1 night in Jul 2025

10/10 Excellent

Martin

Liked: Cleanliness, amenities, property conditions & facilities
Nice location and facility.
Stayed 1 night in Jun 2025

10/10 Excellent

Osvaldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel room was nice, although when I arrived there was a strange smell in it, I never knew where it came from, overall was good.
Stayed 1 night in Apr 2025

6/10 Okay

Stephen, New Boston

Liked: Cleanliness, staff & service
Stayed 4 nights in Apr 2025

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

4/10 Poor

JULIETA NEGRETE

Disliked: Cleanliness
Stayed 2 nights in Sep 2024

10/10 Excellent

Andres

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice location, clean with friendly staff and a decent breakfast, coffee, fresh fruit, and typical food.
Stayed 8 nights in Jul 2024

8/10 Good

Vicente

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Vanesa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

6/10 Okay

Nurudin

Travelled with group
Liked: Cleanliness, property conditions & facilities

Promise not honoured

I arrived two hours before check-in and was assured to have two single rooms facing the front. By the time I checked in just before 3pm they second front facing room was given away to someone else. My friend and I were then separated onto two floors with only one front facing room. No apology was given as a result.
Stayed 4 nights in Nov 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay… streets around do suck

Everything when it came from the Hotel was good, really bad part was that the streets around are under construction so it was VERY INCONVENIENT. The whole downtown is horrible when it comes to traffic. Won’t stay around the area unless I’m sure that all of the construction around is over.
Stayed 6 nights in Nov 2022

4/10 Poor

Kent

Liked: Cleanliness, room comfort
Disliked: Staff & service

Service was not great but the comfort was amazing.

This hotel is great but does nothing to stop children from screaming up and down the hall at 11:30 at night but will call your room at midnight to tell you your guest needs to leave. Breakfast was okay. Room was amazing .
Stayed 1 night in Mar 2021

8/10 Good

Melissa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and super friendly and helpful staff. We enjoyed the complimentary breakfast which you could have down in the cafe or delivered to your room for a very nominal fee. The common areas of the hotel are updated and exceed the style of the rooms. The rooms are very basic but all that you need to rest. We chose this hotel due to their pet friendly policy and would stay here again if the need arises.
Stayed 2 nights in Nov 2020

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo excelente buenas instalaciones
Stayed 2 nights in Oct 2020

8/10 Good

CALEB

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Good good!

good place to stay very comfortable and staff super friendly and helpful! Restaurant good food! The only thing was the towels where not clean...maybe they were wash but....they needed new ones or use more bleach on them. They had several stains.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Not impressed

The place was clean and the service was okay... Not the most secure area even if it's almost in the heart of the city.
Stayed 4 nights in Nov 2018

6/10 Okay

Thomas

OK for the price
Stayed 2 nights in Aug 2018

6/10 Okay

Marcos

Travelled with family
Liked: Cleanliness, staff & service
El hotel majova Inn está ubicado en una zona donde es de fácil acceso para ir hacia el centro y moverse a otros lugares, Lo único que No le ayuda al hotel es que no cuente con un elevador aunque sea de 3 pisos PERO hay huéspedes de la tercera edad como en mi caso que asistí con familiares y la primer noche nos dieron la habitación 209 (fue mortal subir con maletas y no tener servicios de botones) al día siguiente me lograron dar habitación en la planta baja lo cual agradezco mucho al personal y mi reconocimiento por su buena actitud y trato hacia el cliente es del joven Óscar y la señorita Irán del Front desk! Bien o Por ustedes!
Stayed 3 nights in Aug 2025

8/10 Good

Rubén

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Detalles ligeros como que una habitación no tenía el baño en condiciones para su uso rápido pero todo bien de ahí en fuera. Y un poco complicado el asunto con el estacionamiento un poco reducido pero si me volvería a hospedar de nuevo sin problema alguno.
Stayed 2 nights in Aug 2025

8/10 Good

victor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Mónica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No hubo estacionamiento

Stayed 1 night in Jul 2025

10/10 Excellent

Luz del carmen

Stayed 1 night in Mar 2025

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendado

Excelente servicio
Stayed 1 night in Jun 2025