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Barceló Maya Caribe - All Inclusive

4.0 star property
VIP Access

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Photo gallery for Barceló Maya Caribe - All Inclusive

Aerial view
2 outdoor pools, pool loungers
5 restaurants, breakfast, lunch, dinner served; Spanish cuisine
5 restaurants, breakfast, lunch, dinner served; Spanish cuisine
Suite (Ocean Front Premium Level) | Free minibar, in-room safe, desk, blackout curtains

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Breakfast included
  • Parking included

Explore the area

View in a map
Carr. Federal Chetumal-Puerto Juárez, Km. 266,3, Xpu-Ha, QROO, 77750
  • Place, Cenote Cristalino
    ‪3 min walk‬
  • Place, Ecopark Kantun Chi
    ‪5 min walk‬
  • Place, Cenote Azul
    ‪10 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Suite (Swim Up Premium Level)

Free minibar, in-room safe, desk, blackout curtains

Suite (Swim Up Premium Level)

  • 133 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Ocean Front Premium Level)

Suite (Ocean Front Premium Level) | Free minibar, in-room safe, desk, blackout curtains

Suite (Ocean Front Premium Level)

  • 133 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Swim Up Premium Level)

Free minibar, in-room safe, desk, blackout curtains

Junior Suite (Swim Up Premium Level)

10.0 out of 10
Exceptional
(1 review)
  • 55 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (Ocean Front Premium level)

Junior Suite (Ocean Front Premium level) | Free minibar, in-room safe, desk, blackout curtains

Junior Suite (Ocean Front Premium level)

8.6 out of 10
Excellent
(12 reviews)
  • 55 sq m
  • Partial ocean view
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Room

Superior Room | Free minibar, in-room safe, desk, blackout curtains

Superior Room

7.6 out of 10
Good
(130 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Suite (Swim Up Premium Level | 2A 1C)

Free minibar, in-room safe, desk, blackout curtains

Suite (Swim Up Premium Level | 2A 1C)

  • Partial sea view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

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About this property

Barceló Maya Caribe - All Inclusive

On beach with 2 outdoor pools, near Ecopark Kantun Chi
Catch some rays at the beach or spend the day relaxing at Barceló Maya Caribe - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants.
Barceló Maya Caribe - All Inclusive offers 414 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. 32-inch LCD televisions come with premium satellite channels.

Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, slippers and complimentary toiletries. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

2 outdoor tennis courts, a health club and a water park (surcharge) with waterslides are featured at the property. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include Access to hot tub, a sauna and a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

U-Spa has 25 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.
Our customers tell us they can't get enough of Barceló Maya Caribe - All Inclusive's great beach location. During your stay, you'll be connected to the convention centre and just a quick walk from Xpu-ha Beach. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Drinking and dining options include 5 restaurants, a swim-up bar and a poolside bar
  • Splash around at the water park with a waterslide or swim in the 2 outdoor pools
  • Indulge with massages, body wraps or body treatments at U-Spa
  • Services include babysitting, a children's club and a concierge
  • On-site recreation includes 2 outdoor tennis courts, a gym and a steam room
  • Guests have great things to say about the beach and the location
  • Steps from Xpu-ha Beach and Ecopark Kantun Chi
  • Airport shuttle service available for a fee
Barceló Maya Caribe - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Barceló Maya Caribe - All Inclusive, you'll find a full-service spa, a water park (surcharge), and 2 outdoor swimming pools. There are 5 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. Free breakfast is available daily. Public spaces have free WiFi.

A business centre and meeting rooms are available. Event space at this property measures 12109 square feet (1125 square metres) and includes a conference centre. A children's pool, a health club, and a nightclub are also featured at the business-friendly Barceló Maya Caribe - All Inclusive. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Xpu-Ha property.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:30 AM.
Caribe Buffet – This buffet restaurant serves breakfast, lunch and dinner. A children's menu is available.
Capitan Morgan Grill – This restaurant serves brunch and lunch. A children's menu is available.
La Fuente – This fine-dining restaurant specialises in Spanish cuisine and only serves dinner. Reservations are required.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and select beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Scuba-diving lessons
Snorkelling
Windsurfing

Land activities

Climbing wall
Fitness facilities
Football
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Language

Entertainment

On-site entertainment and activities
Access to on-site nightclubs

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free covered self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 4 bars/lounges
  • 5 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Capitan Morgan Grill
  • Caribe Buffet
  • La Fuente

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Mini golf
  • Nightclub
  • Personal motorised watercraft
  • Playground
  • Sauna
  • Scuba diving
  • Shopping centre
  • Snorkelling
  • Steam room
  • Water park
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room babysitting
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (12,109 square foot of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the bay
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • 25 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 1999
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Day bed

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Barceló Maya Caribe - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 2.83 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 278 per vehicle (one-way, maximum occupancy 7)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • A facilities fee includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Barceló Maya Caribe - All Inclusive offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property enforces a strict dress code in speciality restaurants. For men, long pants, closed shoes are required and tank tops are not allowed. For women, swimming costumes, pool sandals or transparent clothing are not allowed.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Barcelo Caribe
Barcelo Caribe Maya
Barcelo Maya Caribe
Barcelo Maya Caribe All Inclusive Xpu-Ha
Barcelo Maya Caribe All Inclusive
Barcelo Maya Caribe Xpu-Ha
Caribe Barcelo
Barceló Maya Caribe All Inclusive
Barceló Maya Caribe Xpu-Ha
Barceló Maya Caribe All Inclusive Hotel Xpu-Ha
Barceló Maya Caribe All Inclusive Hotel
Barceló Maya Caribe All Inclusive Xpu-Ha
Barceló Maya Caribe All Inclusive All-inclusive property Xpu-Ha
Barceló Maya Caribe All Inclusive All-inclusive property
Barceló Maya Caribe Inclusive
Barceló Maya Caribe - All Inclusive Xpu-Ha
Barceló Maya Caribe - All Inclusive All-inclusive property

Barceló Maya Caribe - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 600 out of 1002 reviews
Rating 8 - Good. 216 out of 1002 reviews
Rating 6 - Okay. 98 out of 1002 reviews
Rating 4 - Poor. 37 out of 1002 reviews
Rating 2 - Terrible. 51 out of 1002 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Hanna

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service. Recommended
Stayed 7 nights in Aug 2025

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
All the staff through the resort want to make sure you have everything that you need to enjoy your vacations
Stayed 6 nights in Sep 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa was wonderful, rooms and all areas very clean, very friendly and helpful staff!
Stayed 4 nights in Sep 2025

10/10 Excellent

Jimena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2025

10/10 Excellent

Angelica Dela Rosa Delos

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent! We will surely come back😊
Stayed 5 nights in Sep 2025

10/10 Excellent

John

Stayed 1 night in Sep 2025

4/10 Poor

Carlos, Sicklerville

Travelled with family, Travelled with group
Disliked: Staff & service
Spa was ok, not impress
Stayed 4 nights in Sep 2025

10/10 Excellent

Liubava

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place, we spent good time. Barcy club it’s amazing place for kids
Stayed 7 nights in Sep 2025

6/10 Okay

Kenneth C

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
The property is beautiful. Difficultly learning what was available/happening where and when. An app would be very beneficial
Stayed 3 nights in Sep 2025

8/10 Good

Oksana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room is poor but
Stayed 5 nights in Sep 2025

10/10 Excellent

Araceli

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room palm trees food sports bar staff sports bar staff super nice at the buffet not so friendly
Stayed 4 nights in Sep 2025

8/10 Good

Rimma

Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2025

10/10 Excellent

Mykhaylo

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've been there second time and understood that this is our favorite resort.
Stayed 7 nights in Sep 2025

10/10 Excellent

Kevin, HOUSTON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool entertainment and staff lala Wendy America Sergio Juan excellent room services flank steaks hydrotherapy and mini mall and strikers sport bar and jaguar night Club and access to 3 other hotels
Stayed 10 nights in Sep 2025

10/10 Excellent

Sydney

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big resort, lots of dining and pool options
Stayed 4 nights in Jun 2025

10/10 Excellent

Cristian

Stayed 5 nights in Sep 2025

4/10 Poor

Jacqualyn

Travelled with partner
My husband and I got food poisoning the first meal we ate. We were very sick for two nights and left. We were booked for 12 days.
Stayed 12 nights in Aug 2025

10/10 Excellent

Ricardo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful, i really enjoyed the time off, spotless place calm and and an excellent menu at the restaurant.
Stayed 2 nights in Sep 2025

10/10 Excellent

Yelena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Alfredo Enrique

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff, Spa was great, nice gym with great options, excelent entertainment activities, and more.
Stayed 12 nights in Aug 2025

10/10 Excellent

Blake

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3rd time at Barcelo and Love it every time.
Stayed 6 nights in Aug 2025

10/10 Excellent

Arminda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this resort! There are a lot of fitness and fun activities, as well as a fantastic spa. Plenty of food choices and there’s even a natural cenote at walking distance.
Stayed 4 nights in Aug 2025

10/10 Excellent

ALCIDIA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was very good. There were many options to choose from. The one issue we experienced was the water that went from the shower to the toilet area every time the shower was turned on. We had to lay towels down to block the leaking area on the floor connecting the shower to the toilet area. Another issue was the ice machines out on the hallways that did not function. Other than that, we enjoyed our stay.
Stayed 3 nights in Aug 2025

10/10 Excellent

Jennifer

Stayed 7 nights in Aug 2025