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Barceló Maya Caribe - All Inclusive

Property class: 4
VIP Access

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Photo gallery for Barceló Maya Caribe - All Inclusive

A resort with a large central pool, smaller pools, and a beach area.
A couple dining at an outdoor table with a view of a beach and palm trees.
A beach with palm trees, a sandy shore, and boats.
A hotel room with a bed, a ceiling fan, a TV, and a view of a pool and outdoor seating area.
A couple in a circular jacuzzi surrounded by rose petals, with a wall of illuminated panels in the background.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Spa
  • Parking included

Explore the area

View in a map
Carr. Federal Chetumal-Puerto Juárez, Km. 266,3, Xpu-Ha, QROO, 77750
  • Place, Cenote Cristalino
    ‪3 min walk‬
  • Place, Ecopark Kantun Chi
    ‪6 min walk‬
  • Place, Cenote Azul
    ‪14 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Suite (Swim Up Premium Level)

A hotel room with a bed, a ceiling fan, a TV, and a view of a pool and outdoor seating area.

Suite (Swim Up Premium Level)

  • Partial sea view
  • 133 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Ocean Front Premium Level)

A hotel room with a dining area, a sofa with a view, a ceiling fan, and a large window overlooking a pool.

Suite (Ocean Front Premium Level)

  • Partial sea view
  • 133 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Swim Up Premium Level)

A pool area with a wooden deck, lounge chairs, and a view of the building's interior.

Junior Suite (Swim Up Premium Level)

10.0 out of 10
Exceptional
(1 review)
  • Partial sea view
  • 55 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (Ocean Front Premium level)

A hotel room with two beds, a desk, a chair, a ceiling fan, and a view of the outdoors.

Junior Suite (Ocean Front Premium level)

8.6 out of 10
Excellent
(12 reviews)
  • Partial ocean view
  • 55 sq m
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Room

A hotel room with two beds, a ceiling fan, a TV, and a large decorative bowl on the dresser.

Superior Room

7.6 out of 10
Good
(154 reviews)
  • Garden view
  • 39 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

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The price is CHF 242
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About this property

Barceló Maya Caribe - All Inclusive

Catch some rays at the beach or spend the day relaxing at Barceló Maya Caribe - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants.
Barceló Maya Caribe - All Inclusive offers 414 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. 32-inch LCD televisions come with premium satellite channels.

Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, slippers and complimentary toiletries. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

2 outdoor tennis courts, a health club and a water park (surcharge) with waterslides are featured at the property. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna and a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

U-Spa has 25 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.
Our customers tell us they can't get enough of Barceló Maya Caribe - All Inclusive's great beach location. During your stay, you'll be connected to the convention centre and just a quick walk from Xpu-ha Beach. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Drinking and dining options include 5 restaurants, a swim-up bar and a poolside bar
  • Splash around at the water park with a waterslide or swim in the 2 outdoor pools
  • Indulge with massages, body wraps or body scrubs at U-Spa
  • Services include babysitting, a children's club and a concierge
  • On-site recreation includes 2 outdoor tennis courts, a gym and a steam room
  • Guests have great things to say about the helpful staff and the beach
  • Steps from Xpu-ha Beach and Ecopark Kantun Chi
  • Airport shuttle service available for a fee
Barceló Maya Caribe - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Barceló Maya Caribe - All Inclusive, you'll find a full-service spa, a water park (surcharge), and 2 outdoor swimming pools. There are 5 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. Free breakfast is available daily. Public spaces have free WiFi.

A business centre and meeting rooms are available. Event space at this property measures 12109 square feet (1125 square metres) and includes a conference centre. A children's pool, a health club, and a nightclub are also featured at the business-friendly Barceló Maya Caribe - All Inclusive. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Xpu-Ha property.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:30 AM.
Caribe Buffet – This buffet restaurant serves breakfast, lunch and dinner. A children's menu is available.
Capitan Morgan Grill – This restaurant serves brunch and lunch. A children's menu is available.
La Fuente – This fine-dining restaurant specialises in Spanish cuisine and only serves dinner. Reservations are required.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and select beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Scuba-diving lessons
Snorkelling
Windsurfing

Land activities

Climbing wall
Fitness facilities
Football
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Language

Entertainment

On-site entertainment and activities
Access to on-site nightclubs

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free covered self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 4 bars/lounges
  • 5 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Capitan Morgan Grill
  • Caribe Buffet
  • La Fuente

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Mini golf
  • Nightclub
  • Personal motorised watercraft
  • Playground
  • Sauna
  • Scuba diving
  • Shopping centre
  • Snorkelling
  • Steam room
  • Water park
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room babysitting
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (12,109 square foot of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the bay
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • 25 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 1999
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Day bed

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Barceló Maya Caribe - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 3.44 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 278 per vehicle (one-way, maximum occupancy 7)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • A facilities fee includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Barceló Maya Caribe - All Inclusive offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property enforces a strict dress code in speciality restaurants. For men, long pants, closed shoes are required and tank tops are not allowed. For women, swimming costumes, pool sandals or transparent clothing are not allowed.
Property Registration Number 008-007-003430/2025

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Barcelo Caribe
Barcelo Caribe Maya
Barcelo Maya Caribe
Barcelo Maya Caribe All Inclusive Xpu-Ha
Barcelo Maya Caribe All Inclusive
Barcelo Maya Caribe Xpu-Ha
Caribe Barcelo
Barceló Maya Caribe All Inclusive
Barceló Maya Caribe Xpu-Ha
Barceló Maya Caribe All Inclusive Hotel Xpu-Ha
Barceló Maya Caribe All Inclusive Hotel
Barceló Maya Caribe All Inclusive Xpu-Ha
Barceló Maya Caribe All Inclusive All-inclusive property Xpu-Ha
Barceló Maya Caribe All Inclusive All-inclusive property
Barceló Maya Caribe Inclusive
Barceló Maya Caribe - All Inclusive Xpu-Ha
Barceló Maya Caribe - All Inclusive All-inclusive property

Barceló Maya Caribe - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 612 out of 1000 reviews
Rating 8 - Good. 213 out of 1000 reviews
Rating 6 - Okay. 96 out of 1000 reviews
Rating 4 - Poor. 33 out of 1000 reviews
Rating 2 - Terrible. 46 out of 1000 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Naramseen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to visit for a vacation. Staff, food drinks, hotel room all great.
Stayed 5 nights in May 2026
Verified review

8/10 Good

Viorel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We gave Barceló another chance and I’m so glad we did. The food improved a lot since our last visit, the pool was always clean, and the amenities were great. Overall, we had a really enjoyable stay and would definitely come back.
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Anja K

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room, great staff, super friendly, fresh food
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room beautiful ocean front views
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Chavon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt like I was in heaven on earth! It was clean, entertaining, and the best place I’ve ever been to.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Kaizen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Activities for all ages. Family friendly with staff that feats you very well!
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Nicholas David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa was great. Massage was definitely well worth booking you won't regret it, and the hydrotherapy was also worth booking (better if you have premium level as you can book once a day).
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Tatyana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast check in. Very polite and helpful staff. Easy to get restaurant reservations. Big variety of food, and it also good taste. Spa is amazing. Nice beach with white sand, and shallow water. This time was a lot of seagrass, but it isn't about hotel, it's about nature.
Stayed 14 nights in May 2026
Verified review

6/10 Okay

Riley Joseph Steven

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Pretty decent place if you like beach ocean and alcohol because there’s basically nothing else to do
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this place. Everything. This is our 8 times
Stayed 11 nights in May 2026
Verified review

10/10 Excellent

Kostadin

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotels for vacation
Stayed 8 nights in Dec 2025
Verified review

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service! Activities for all ages!
Stayed 6 nights in May 2026
Verified review

8/10 Good

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
The gym was good. The room was clean and the staff was always smiling and friendly.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean. So many pools to choose from. Also we had a variety of ala carte restaurants to choose from.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Gladys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
yes there were activities for all ages
Stayed 5 nights in Apr 2026
Verified review

8/10 Good

Anita

Liked: Cleanliness, amenities, property conditions & facilities
Amenities were really good including sail boats and kayaks and snorkelling available
Stayed 5 nights in Dec 2025
Verified review

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very helpful and attentive. If you want to eat at a venue other than the buffet plan ahead. We had a large group and that made it difficult to get into the ala carte restaurants. Food was excellent overall!
Stayed 10 nights in Apr 2026
Verified review

10/10 Excellent

Leyla

Liked: Cleanliness, amenities, property conditions & facilities
Excellent accommodations, amazing entertainment and very courteous staff.
Stayed 11 nights in Oct 2025
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Room was great and cleaned daily, buffets had good selection, getting the tickets to reserve à la carte restaurants helped ensure it was possible to get reservations, pool activities were very fun, beach was scenic and well maintained.
Stayed 7 nights in Feb 2026
Verified review

8/10 Good

Matthew Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, including Maria Valasco and Maria Poot, were incredible. I had an injury at the resort and they upgraded our room without hesitation. Would I go back? Yes.
Stayed 9 nights in Apr 2026
Verified review

6/10 Okay

Anatoliy

Liked: Staff & service, amenities
The room we stayed in need to be remodeled, looks outdated, staff can be rude if you don’t tip them every time they do something for you, otherwise they ignore you.
Stayed 11 nights in May 2026
Verified review

8/10 Good

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel services were excellent, lots to do
Stayed 7 nights in Aug 2025
Verified review

10/10 Excellent

Shelly

Liked: Cleanliness, staff & service, amenities
Awesome
Stayed 8 nights in Feb 2026
Verified review

10/10 Excellent

Mariana Reyes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything about this hotel
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

PHOEBE COLLINE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food, staff and activities within the resort were amazing, as always!
Stayed 4 nights in Aug 2025