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Barceló Maya Colonial - All Inclusive

4.0 star property

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Photo gallery for Barceló Maya Colonial - All Inclusive

Aerial view
Garden
Outdoor pool, open 9:00 AM to 7:00 PM, pool loungers
Free minibar, in-room safe, desk, blackout curtains
3 bars/lounges, swim-up bar, poolside bar

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast included

Explore the area

Map
Carretera Chetumal-Puerto Juarez, Km. 266.3, Xpu-Ha, QROO, 77750
  • Cenote Cristalino
    ‪8 min walk‬
  • Ecopark Kantun Chi
    ‪8 min walk‬
  • Puerto Aventuras Marina
    ‪3 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Superior Room

Superior Room | Garden view

Superior Room

7.4 out of 10
Good
(216 reviews)
  • 38 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Oceanfront (Premium Level)

Junior Suite, Oceanfront (Premium Level) | Free minibar, in-room safe, desk, blackout curtains

Junior Suite, Oceanfront (Premium Level)

8.6 out of 10
Excellent
(23 reviews)
  • 53 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

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4.2 out of 5, Very good, (1000)
The price is CHF 190
for 1 room
includes taxes & fees
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About this property

Barceló Maya Colonial - All Inclusive

Family fun on the beach, with outdoor pool, near Ecopark Kantun Chi
Catch some rays at the beach or spend the day relaxing at Barceló Maya Colonial - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 4 restaurants.
Barceló Maya Colonial - All Inclusive offers 480 accommodations with free minibar items and laptop-compatible safes. Rooms open to balconies or patios. LCD televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.

This Xpu-Ha property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

2 outdoor tennis courts, a health club and a water park (surcharge) with waterslides are featured at the property. An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 25 treatment rooms, including rooms for couples. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Our customers tell us that they can't get enough of the pool at Barceló Maya Colonial - All Inclusive. During your stay, you're just a quick walk from Xpu-ha Beach. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking
  • The 4 restaurants, swim-up bar and poolside bar offer choices for drinking and dining
  • Splash around at the water park with a waterslide or swim in the outdoor pool
  • Treat yourself to body treatments, manicures and pedicures or body scrubs at the spa
  • Services include babysitting, a children's club and dry cleaning/laundry
  • On-site recreation includes 2 outdoor tennis courts, a gym and a steam room
  • Guests have great things to say about the beach and the helpful staff
  • Steps from Xpu-ha Beach and 5 minutes on foot from Ecopark Kantun Chi
Barceló Maya Colonial - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Barceló Maya Colonial - All Inclusive offers its guests a full-service spa, a water park (surcharge), and outdoor tennis courts. There are 4 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Free breakfast is available. WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this property measures 9999 square feet (929 square metres) and includes conference space. An outdoor pool, a children's pool, and a health club are also featured at the family-friendly Barceló Maya Colonial - All Inclusive. You'll have access to the outdoor pool at a partner property. Limited free parking is available on a first-come, first-served basis.

This Colonial Xpu-Ha property is smoke free.

Guests are served a free buffet breakfast.
Barceló Maya Colonial - All Inclusive has 4 restaurants serving breakfast and dinner.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Meals and beverages at companion properties

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkelling
Windsurfing

Land activities

Fitness facilities
Miniature golf
Tennis
Volleyball

Lessons/classes/games

Dancing

Entertainment

Access to on-site nightclubs
On-site live performances

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast
  • 3 bars/lounges
  • 4 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Fishing
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Nightclub
  • Outdoor pool
  • Outdoor pool (guest access)
  • Playground
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping centre
  • Snorkelling
  • Steam room
  • TV in common areas
  • Volleyball
  • Water park
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • Children's pool
  • Free children's club
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 9,999 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • 25 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Hand-held showerhead
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Banquet hall
  • Built in 2006
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Day bed

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Barceló Maya Colonial - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.71 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 278 per vehicle (return, maximum occupancy 7)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • A facilities fee includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Barceló Maya Colonial - All Inclusive offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property enforces a strict dress code in the restaurant

We should mention

  • Pool access available from 9:00 AM to 7:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Barcelo Colonial Maya
Barcelo Maya Colonial
Barcelo Maya Colonial All Inclusive Xpu-Ha
Barcelo Maya Colonial All Inclusive. Resort
Barcelo Maya Colonial All Inclusive. Resort Xpu-Ha
Barcelo Maya Colonial All Inclusive. Xpu-Ha
Colonial Maya
Colonial Maya Barcelo
Maya Colonial
Maya Colonial Barcelo
Barceló Maya Colonial Xpu-Ha
Barcelo Maya Colonial Xpu-Ha
Barceló Maya Colonial All Inclusive All-inclusive property
Barceló Maya Colonial All Inclusive
Barceló Maya Colonial All Inclusive Hotel Xpu-Ha
Barcelo Maya Colonial All Inclusive
Barceló Maya Colonial All Inclusive Xpu-Ha
Barcelo Maya Colonial All Inclusive.
Barceló Maya Colonial All Inclusive Hotel Solidaridad
Barceló Maya Colonial All Inclusive Solidaridad
Barceló Maya Colonial Inclusi
Barceló Maya Colonial - All Inclusive Xpu-Ha
Barceló Maya Colonial - All Inclusive All-inclusive property

Barceló Maya Colonial - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 535 out of 1003 reviews
Rating 8 - Good. 228 out of 1003 reviews
Rating 6 - Okay. 121 out of 1003 reviews
Rating 4 - Poor. 60 out of 1003 reviews
Rating 2 - Terrible. 59 out of 1003 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Rogelio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like the noise in the pool.
Stayed 3 nights in Mar 2025

10/10 Excellent

Marla

Liked: Cleanliness
Stayed 9 nights in Mar 2025

8/10 Good

Jimmy

Stayed 5 nights in Mar 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Only issue was small items went missing from our room and our families room until we complained at the desk and left the do not disturb sign out. This is the reason for 3 stars on the staff even though it was likely one employee out of hundreds. The staff was otherwise extremely helpful and kind! Property is beautiful and massive and the food was delicious. Make sure to reserve your dinners upon check in as they book up quickly!
Stayed 7 nights in Mar 2025

10/10 Excellent

bret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personally did not like seeing the captive dolphins in the small pools. Let's stop doing this to exploit money at the dolphins expense as I heard 1 had just died recently from jumping & hitting the wall. sad for sure. You are better than this Barcelo. Your properties are excellent, staff is great, good food.

10/10 Excellent

Marlon

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a fantastic property to stay at and there was so much to do from mini golf to the beaches. The food was great and the staff were amazing.
Stayed 5 nights in Jan 2025

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic experience overall. Food was descent and staff was great with everything. We loved how big the resort was so we really could experience a variety of amenities, many different restaurants, all the pools, never had issues with seating/ loungers.
Stayed 8 nights in Nov 2024

2/10 Terrible

Teresa, Brooklyn

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

6/10 Okay

VLADIMIR

Liked: Staff & service
Disliked: Property conditions & facilities
Not enough beech chair.It is very,very,VERY INCONVENIENT!!!!!!!!!!!!
Stayed 14 nights in Mar 2025

10/10 Excellent

Crystal

Travelled with family
Liked: Staff & service, amenities
8 night stay for 7 people with 3 rooms. Ibooked for the Colonial but we were moved to the Beach without notification. Room and dining were as we expected. 1 room had a toilet back up spilling black water onto the floor. We should have asked for a room change then but they cleaned it and laundered anything we needed.Then same room begun to have leak in the ceiling so they had to change rooms on our last night. Still would go back.
Stayed 8 nights in Mar 2025

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean and well taken care of
Stayed 7 nights in Mar 2025

10/10 Excellent

Pavel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay with our two young children. All amenities are close together, walking to the restaurant, beach, pool or show area was very easy and quick. The pools and beach are great! We also enjoyed the mini golfing. We were surprised that the pirate water park was an additional cost, when it did not offer much more than the included kid water island area.
Stayed 7 nights in Nov 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Cant wait to come back
Stayed 6 nights in Feb 2025

10/10 Excellent

Darren Wade

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic vacation all around but it’s the people that make the difference! Every person we encountered on the entire Grand Resort was friendly and helpful. Food excellent and the beach amazing!
Stayed 7 nights in Feb 2025

8/10 Good

Jeannie M

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the beach and the pools
Stayed 7 nights in Feb 2025

10/10 Excellent

blake

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Was the perfect resort for our family of four. Can’t wait to go back.
Stayed 7 nights in Feb 2025

10/10 Excellent

James Alan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We love this property and have been here 10 times. We would like to see them add some more pickleball courts, however.
Stayed 9 nights in Jan 2025

8/10 Good

Mijung

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
staying at this property was absolutely amazing except guest service agents are not that helpful nor Front desk. They seem to be ignorant sometimes whenever I asked for help in arranging booking or asking for bill changes.
Stayed 7 nights in Jan 2025

10/10 Excellent

Victor, La Puente

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 7 nights in Jan 2025

8/10 Good

Melanie

Travelled with family
Liked: Amenities
Beautiful property with lots of things to do with the kids!! Clean rooms, good food, lots of games and pools to choose from. My only couple complaints are the chair situation (they need to purchase more) as there was never any beach or pool chairs available after 10am and the smell of their public bathrooms was awful! Overall I would definitely return!
Stayed 7 nights in Jan 2025

4/10 Poor

Hannah

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, amenities
It was pretty understaffed at the bars by the pools. They need more beach chairs also because if you dont get out tgere by 7am you are searching all over for chairs
Stayed 7 nights in Jan 2025

10/10 Excellent

Warren Neil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My mobility issues were addressed by the hotel. The staff members were all very polite and we really enjoyed our stay.
Stayed 8 nights in Jan 2025

10/10 Excellent

Della Marie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fantastic. Staff was very friendly and helpful. Would definitely go back again. Great place.
Stayed 6 nights in Jan 2025

10/10 Excellent

Debra

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ALL GOOD
Stayed 6 nights in Jan 2025