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Barceló Maya Tropical - All Inclusive

4.0 star property

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Photo gallery for Barceló Maya Tropical - All Inclusive

2 outdoor pools, open 9:00 AM to 7:00 PM, pool loungers
Water park
Property amenity
1 bedroom, free minibar, in-room safe, desk
Junior Suite, Oceanfront (Premium Level) | 1 bedroom, free minibar, in-room safe, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • All-inclusive

Explore the area

View in a map
Carretera Chetumal - Puerto Juarez, Km 266.3, Xpu-Ha, QROO, 77750
  • Place, Cenote Cristalino
    ‪9 min walk‬
  • Place, Ecopark Kantun Chi
    ‪10 min walk‬
  • Place, Puerto Aventuras Marina
    ‪4 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Junior Suite, Oceanfront (Premium Level)

1 bedroom, free minibar, in-room safe, desk

Junior Suite, Oceanfront (Premium Level)

8.0 out of 10
Very good
(16 reviews)
  • 53 sq m
  • 1 bedroom
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Room

Superior Room | 1 bedroom, free minibar, in-room safe, desk

Superior Room

8.0 out of 10
Very good
(185 reviews)
  • 38 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Similar properties

Aerial view
Barceló Maya Colonial - All Inclusive
  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
4.2 out of 5, Very good, 1,000 reviews
The price is CHF 254
includes taxes & fees
2 Dec - 3 Dec
Barceló Maya Colonial - All Inclusive

About this property

Barceló Maya Tropical - All Inclusive

Luxury property on the beach, with 2 outdoor pools
Catch some rays at the beach or spend the day relaxing at Barceló Maya Tropical - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 4 restaurants.
Barceló Maya Tropical - All Inclusive offers 478 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. 32-inch LCD televisions come with premium digital channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.

This Xpu-Ha property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

2 outdoor tennis courts and a health club are featured at the property. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include deep-tissue massages, Swedish massages, Thai massages and facials. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Barceló Maya Tropical - All Inclusive's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Xpu-ha Beach. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include 4 restaurants, a coffee shop, a swim-up bar and a poolside bar
  • Splash around at the waterslide or swim in the 2 outdoor pools
  • Indulge with body treatments, facials or massages at the spa
  • Services include babysitting, a children's club and dry cleaning/laundry
  • On-site recreation includes 2 outdoor tennis courts, a gym and a steam room
  • Guests have great things to say about the helpful staff and the beach
  • Steps from Xpu-ha Beach and 9 minutes on foot from Ecopark Kantun Chi
  • Airport shuttle service available for a fee
Barceló Maya Tropical - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Barceló Maya Tropical - All Inclusive offers its guests a full-service spa, 2 outdoor swimming pools, outdoor tennis courts, and a waterslide. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. Free breakfast is available. WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this property measures 10000 square feet (929 square metres) and includes conference space. A children's pool, a health club, and a nightclub are also featured at the luxury Barceló Maya Tropical - All Inclusive. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Xpu-Ha property.

Guests are served a free buffet breakfast.
Barceló Maya Tropical - All Inclusive has 4 restaurants serving breakfast, lunch and dinner.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks and select beverages included
In-room minibar (all beverages included)
Meals and beverages at companion properties
Dining availability limited at one or more venues
Limited gourmet or à la carte dining

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkelling
Windsurfing

Land activities

Fitness facilities
Miniature golf
Tennis
Volleyball

Lessons/classes/games

Dancing

Entertainment

Access to on-site nightclubs
On-site live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • 4 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Nightclub
  • Piano
  • Playground
  • Rowing/canoeing
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Trampoline
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10,000 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Hydrotherapy
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 2 buildings
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 2006
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Day bed
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Barceló Maya Tropical - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 2.75 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 278 per vehicle (return, maximum occupancy 7)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • A facilities fee includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Barceló Maya Tropical - All Inclusive offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property enforces a strict dress code for the Speciality Restaurants. For men, long pants, closed shoes are required and tank tops are not allowed. For women, swimming costumes, pool sandals or transparent clothing are not allowed

We should mention

  • Pool access available from 9:00 AM to 7:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Barceló Maya Tropical All Inclusive All-inclusive property
Barceló Maya Tropical All Inclusive
Barcelo Maya Tropical All Inclusive Xpu-Ha
Barcelo Maya Tropical Xpu-Ha
Barcelo Tropical
Barcelo Tropical Maya
Maya Tropical
Maya Tropical Barcelo
Tropical Barcelo
Barcelo Maya Tropical All Inclusive Hotel Xpu-Ha
Barcelo Maya Tropical All Inclusive Hotel
Barceló Maya Tropical All Inclusive Xpu-Ha
Barcelo Maya Tropical All Inclusive
Barceló Maya Tropical Xpu-Ha
Barceló Maya Tropical Inclusi
Barceló Maya Tropical - All Inclusive Xpu-Ha
Barceló Maya Tropical - All Inclusive All-inclusive property

Reviews

Barceló Maya Tropical - All Inclusive Reviews

8.6

Excellent

9.0/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 555 out of 1001 reviews
Rating 8 - Good. 238 out of 1001 reviews
Rating 6 - Okay. 102 out of 1001 reviews
Rating 4 - Poor. 66 out of 1001 reviews
Rating 2 - Terrible. 40 out of 1001 reviews

Reviews

10/10 Excellent

Alma

Every thing
Stayed 7 nights in Aug 2025

4/10 Poor

Heenatigala

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bads and overall atmosphere.
Stayed 6 nights in Aug 2025

10/10 Excellent

laila

Travelled with family
Liked: Amenities
good
Stayed 5 nights in Aug 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2025

10/10 Excellent

Tonya L

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was beautiful! Access to sister resorts and activities! Lots of walking!!!
Stayed 4 nights in Aug 2025

10/10 Excellent

Natalia

Stayed 3 nights in Jul 2025

10/10 Excellent

Mark Dean San

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended
Stayed 5 nights in Aug 2025

8/10 Good

LORI

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms can use some updating but the property itself was gorgeous: The food was good but repetitive. The property was very clean.
Stayed 7 nights in Aug 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food options, amazing property, super friendly staff and great premium drink options.
Stayed 5 nights in Aug 2025

8/10 Good

Armela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Beautiful place but they need to have more times available for restaurant and activity reservations for new guest
Stayed 7 nights in Jul 2025

8/10 Good

KING-HAY Eddie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, satisfaction services for the whole trip, excluded La Fuente restaurant. They provided extremely bad services
Stayed 8 nights in Jul 2025

8/10 Good

Alexandre Jesus, Malden

Travelled with family
Liked: Staff & service, property conditions & facilities
I didn't like how one bed was really squishy then the other. the internet was okay. the food was great but the buffet someone touched my food. but overall it was good.
Stayed 7 nights in Aug 2025

8/10 Good

Leticia Cuenca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

laura

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our family loves Barcelo. We have stayed at Barcelo 4 times. We love the atmosphere, how clean it is , the many options for food and love the casino and discotecas
Stayed 5 nights in Aug 2025

8/10 Good

Nishit

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish there is more vegetarian food available
Stayed 4 nights in Aug 2025

4/10 Poor

Alma

Stayed 6 nights in Aug 2025

6/10 Okay

Dwayne, Montreal

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The spa was wonderful and the place also. There's so much activities. The room was not on my expectations. My room the beds was uncomfortable smelling Molly so i had to change! The furniture was old-fashioned. And shakey
Stayed 7 nights in Jul 2025

10/10 Excellent

Zoila

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy satisfecha me encantó
Stayed 2 nights in Aug 2025

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fifth time to this resort and it never disappoints. The property/pools/beach are amazing. We had a few seaweed free days and really enjoyed the beach and snorkeling … lots of fish and turtles. Will be back again.
Stayed 7 nights in Jul 2025

8/10 Good

maykel

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bonito
Stayed 5 nights in Aug 2025

10/10 Excellent

ERIKA MAGALY, TULSA

Liked: Cleanliness, staff & service, property conditions & facilities
loved the place, everything was kept clean, even around the beach, our room was very spacious several options to dine, overall amazing.
Stayed 4 nights in Jul 2025

10/10 Excellent

Sonia Jimena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2025

10/10 Excellent

Jill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went with a group of 10. We emailed and called ahead of time and were able to get all our rooms close to eachother and 2 joining rooms. The resort is beautiful. The staff work hard to meet all your needs. There are plenty of options food wise. The steak restaurant was amazing. We used Mexican Travel Solutions with no issues. We confirmed our transportation plans before our drop off/pick up dates and there is a rep on site (Colonial). Our trip was amazing-it is what you make it-we always have a great time!
Stayed 7 nights in Jul 2025

8/10 Good

Fabio

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities
my room had mold
Stayed 7 nights in Jul 2025

8/10 Good

Tony Lam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Barcelo Maya resort has 6 lobbies/properties. When checked in upon arrival at theTropical, they could not find our name and said they reserved the rights to switch us to another property, which was Caribe. We were told everything should be the same. Based on our experience, Caribe was a bit older than Tropical. There are multiple drop in buffets and snack bars, including 5 formal restaurants. You can only book 4 maximum per stay and before 3pm. Overall quality and services were great. It takes a few days to get comfortable with the navigation around the resort. There’s bus services onsite to go from one property to another. However, the biggest feedback for the resort is to have more signages to guide guests and direction destination on the bus. One time it took us 30 minutes to travel by bus just from Caribe to Tropical, when walking would've only take less than 10 minutes. This is because the buses have no direction indicator to tell you which direction they are traveling, and they could take you for a loop before going to the destination of choice. Staff are friendly and most can speak basic English. Internet WiFi is good throughout the resort, even at the pool and beach areas. Excursions can be booked on-site and the staff was helpful. Free water activities must be booked on the same day where lineup starts at 8:30am.
Swim up bar and pool
Beach view.
Stayed 7 nights in Jul 2025