Omiya Ryokan

3.0 star property

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Photo gallery for Omiya Ryokan

Hot springs
Exterior
Retro Japanese Double(Non-smoking) (No Bathroom) | In-room safe, desk, laptop workspace, free WiFi
Lobby
View Japanese Style Room, 12.5 tatami mats(Non-smoking) (No Bathroom) | In-room safe, desk, laptop workspace, free WiFi

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View in a map
46 Zao Onsen, Yamagata, Yamagata, 990-2301
  • Place, Zao Hot Springs Ski Resort
    ‪1 min walk‬
  • Place, Zao Chuo Ropeway
    ‪8 min walk‬
  • Place, Zao Sanroku Ropeway
    ‪12 min walk‬
  • Airport, Yamagata (GAJ)
    ‪45 min drive‬

Room options

Retro Japanese Style Room, 8 tatami mats(Non-smoking) (No Bathroom)

10.0 out of 10
Exceptional
(3 reviews)
  • 18 sq m
  • Sleeps 4
  • 4 Single Futons
  • Free Wi-Fi

Modern Japanese Style Room, 10 tatami mats(Non-smoking) (No Bathroom)

8.0 out of 10
Very good
(1 review)
  • 22 sq m
  • Sleeps 4
  • 4 Single Futons
  • Free Wi-Fi

View Japanese Style Room, 12.5 tatami mats(Non-smoking) (No Bathroom)

8.0 out of 10
Very good
(1 review)
  • 22 sq m
  • Sleeps 4
  • 4 Single Futons
  • Free Wi-Fi

Retro Hollywood Japanese Twin(Non-smoking) (No Bathroom)

9.0 out of 10
Wonderful
(2 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Retro Japanese Double(Non-smoking) (No Bathroom)

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Modern Japanese Twin(Non-smoking) (No Bathroom)

10.0 out of 10
Exceptional
(3 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Basic Room, 1 Large Twin Bed (No Bathroom)

8.0 out of 10
Very good
(2 reviews)
  • 11 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

Similar properties

About this property

Omiya Ryokan

This smoke-free ryokan features a full-service spa, a restaurant and a meeting room. Free WiFi in public areas and free self parking are also provided.
Omiya Ryokan offers 32 air-conditioned accommodations with a safe and complimentary slippers. Flat-screen televisions are featured in guestrooms.

Bathrooms include bidets, complimentary toiletries and hairdryers. This Yamagata ryokan provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the ryokan's full-service spa. Services include massages. The spa is open daily.

Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs on site.

Our customers tell us that they can't get enough of the helpful staff at Omiya Ryokan. During your stay, you're just a quick walk from Zao Hot Springs Ski Resort. Free WiFi in public areas, free self-parking and a full-service spa are available.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Treat yourself to massages at the spa
  • Amenities include a meeting room
  • On-site recreation includes hot springs
  • Steps from Zao Hot Springs Ski Resort and Zao Quasi-National Park
There's a restaurant on site. Public spaces have free WiFi. As a guest of Omiya Ryokan, you'll find a full-service spa and hot springs. Self parking is free.

This 3-star Yamagata ryokan is smoke free.

Omiya Ryokan has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A restaurant

Things to do

  • Full-service spa
  • Hot springs

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Full-service spa

  • Hot springs
  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa open daily
  • Yukata (Japanese robes)

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 7 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7 AM - 9:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 7 PM to receive dinner.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children 6 and younger are not allowed at this property. All guests older than 6 are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bath facility
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7 AM - 9:30 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Children 6 years old and younger aren't allowed at this property.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Omiya Ryokan Yamagata
Omiya Yamagata
Omiya Ryokan Ryokan
Omiya Ryokan Yamagata
Omiya Ryokan Ryokan Yamagata

Omiya Ryokan Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 108 out of 161 reviews
Rating 8 - Good. 41 out of 161 reviews
Rating 6 - Okay. 6 out of 161 reviews
Rating 4 - Poor. 3 out of 161 reviews
Rating 2 - Terrible. 3 out of 161 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

SIU KIN

Liked: Cleanliness, amenities, property conditions & facilities
nice room, onsen and food
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Roston

Liked: Cleanliness, amenities, property conditions & facilities
The service was fantastic across the board with everyone that we encountered from the staff.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

JUNWAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Rong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet room. Excellent onsen. Nice staff. Close to ski lift.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Dawson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was amazing, amenities were great
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Marci

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay during the ski season. The staff is very friendly and the location is close to the gondola.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

TienYang

Liked: Cleanliness, staff & service, amenities
Good
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Traditional Japanese ryokan…highly recommended for those wanting an authentic experience.
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Brandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved our room, the onsen was clean and relaxing. The food was great and the service was perfect.
Stayed 2 nights in Mar 2024
Verified

4/10 Poor

Gregory

Liked: Cleanliness, amenities
Disliked: Staff & service
The hotel is lovely, the location lovely. The staff are horrendous and lack any sense of customer service. From check-in to our restaurant experience we found the staff evasive, lazy, and during dinner rude interrupting a meal to insist guests to sign their bill because they want to go home. This was not a language issue or a cultural issue it was a front customer facing team that lacks the basics in customer service. So I loved the hotel - despite the engaged and rude staff.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Mow Chiu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Excellent Onsen Hotel with excellent service, excellent food and wonderful traditional hot spring pool.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

NL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff members were friendly and helpful. The hotspring was a bit small.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Zhixiang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean room. Staff is very friendly and helpful too!
Stayed 2 nights in Mar 2024
Verified

8/10 Good

Charm Wah

Liked: Cleanliness, staff & service, property conditions & facilities
Good except no private bathroom, only in pubic onsen
Stayed 3 nights in Feb 2025
Verified

8/10 Good

Serena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious and clean, staffs are pretty nice. Close to the ski area. A bit pricey.
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

Jason

This is a larger complex but it felt like a cozy ryokan throughout, especially in the rather large Japanese style room that I had. Staff speak little English but were friendly enough to work around my poor Japanese.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

PeiChen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For a traditional Japanese hotel, it's very nice. It also gave us free sliced fruit's
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This a great place to stay if you are looking for a typical Japanese hotel with a hot spring in the hotel and within walking distance of the Zao ski area. The hotel is clean and comfortable. They have a nice lounge area to relax after skiing. We had 1/2 board that included a typical Japanese breakfast and dinner - both expertly served and outstanding. Highly recommended hotel!!!
Stayed 4 nights in Feb 2023
Verified

8/10 Good

Ally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay at Omiya. Great location and great experience for a first timer at a Ryokan. Docked a star because instructions for using facilities were slightly confusing and beds gave both my partner and I back problems. They were accommodating to tattoos (using tape or just going when no one else was around) which was a pleasant surprise. Would stay again!
Stayed 2 nights in Dec 2024
Verified

8/10 Good

Tak wai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Almost perfect but onsen

Staff is helpful. The internal decoration is great. Food is delicious. Room is spacious and cosy. The only drawback is the small onsen.
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

Vinh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Omiya Ryokan is easily accessible by car. There is parking not too far from the Ryokan itself. Staff service was excellent; they were accommodating even though we didn’t speak a word of Japanese (thank god for Google Translate). The food was a delight. Room was spacious and very clean. The onsen was small, but was really well kept. 10/10.
Stayed 1 night in Nov 2023
Verified

8/10 Good

CHI WAI

Liked: Cleanliness, staff & service, property conditions & facilities
Good enough
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities

Amazing! Great traditional food. Lovely helpfull s

This place was absolutely amazing. Staff was exceptional.Hotel was very clean and accommodating. They give you so much food. Dinner comes with probably 20 different pieces of food that is traditional. I ate food that i still don’t know what it was but it was prepared and displayed beautifully. Onsen was small but clean and great after a day of skiing. Would definitely come back.
Stayed 2 nights in Dec 2023
Verified

2/10 Terrible

KI LEONG

Disliked: Staff & service

Bad service

The service is extremely bad. The staff is not nice. we booked a shuttle to pick up at 4:40, the staff wrong booked 3:30 and we waited 30 mins under the snow and had to walk back under the snow.
Stayed 1 night in Feb 2025