South West Mermaid Inn

2.5 star property

Choose dates to view prices

Room options

Standard Double Room, 2 Double Beds, Kitchenette

8.4 out of 10
Very good
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Standard Room

8.8 out of 10
Excellent
(11 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Standard Double Room

9.0 out of 10
Wonderful
(24 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About this property

South West Mermaid Inn

This hotel features a fitness centre, a 24-hour business centre and a microwave in a common area. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a seasonal outdoor pool, a business centre and dry cleaning are on-site.
South West Mermaid Inn offers 45 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and coffee/tea makers. This accommodation offers separate sitting areas. 42-inch plasma televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

Children aged under 15 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at South West Mermaid Inn. During your stay, you're just a quick walk from Firefighters' Museum. Features include free WiFi in public areas, plus a gym and a 24-hour business centre.
  • Free continental breakfast served daily
  • Free WiFi
  • Take a swim in the seasonal outdoor pool
  • Services include babysitting, dry cleaning/laundry and tour or ticket assistance
  • On-site recreation includes a gym and a golf driving range
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 15-minute walk of Frost Park and Yarmouth Mall
  • Pets welcome for a fee (restrictions apply)
South West Mermaid Inn offers its guests a fitness centre and a seasonal outdoor pool. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business centre. Free breakfast is served daily. A vending machine, tour/ticket assistance, and a garden are also featured at the family-friendly South West Mermaid Inn.

Smoking is allowed in designated areas at this Yarmouth hotel.

Guests are served a free continental breakfast daily from 6:00 AM to 9:00 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Bowling alley
  • Golf driving range
  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Bowling alley
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers

Accessibility

  • Lift

More

  • 2 floors
  • Built in 1972
  • Designated smoking areas
  • Renovated entire property - May 2014

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch plasma TV with digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Room service

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 22 December and 7 January.

Access methods

Staffed front desk

Pets

  • Pets are welcome for a fee
  • Maximum 2 (weight limit: 80 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 17 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A pet fee will be charged
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number RYA-2023-24-03311119315375654-545

We should mention

  • The seasonal pool will open in July and close in September.
  • Up to 17 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at South West Mermaid Inn.

Property is also known as

South West Mermaid Inn Hotel
Best Western Mermaid Yarmouth
South West Mermaid Inn Yarmouth
South West Mermaid Inn Hotel Yarmouth

South West Mermaid Inn Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 299 out of 758 reviews
Rating 8 - Good. 280 out of 758 reviews
Rating 6 - Okay. 121 out of 758 reviews
Rating 4 - Poor. 32 out of 758 reviews
Rating 2 - Terrible. 26 out of 758 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Terry

Travelled with family
yes
Stayed 1 night in Dec 2025

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to work out of
Stayed 1 night in Dec 2025

8/10 Good

paul, McArras Brook

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A very warm welcome and smooth check in experience for our last minute stay! The rooms were clean and the beds very comfortable. We would definitely stay again.
Stayed 1 night in Nov 2025

8/10 Good

Darren

Stayed 1 night in Nov 2025

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Front desk staff is so nice and made the first impression awesome! Room nice and clean
Stayed 1 night in Nov 2025

10/10 Excellent

John, Thamesford

Liked: Cleanliness, property conditions & facilities
Seamless check in
Stayed 1 night in Nov 2025

2/10 Terrible

Denise

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Check-in was extremely frustrating. The reservation was made under Curtis Swinimer with my credit card, with payment to be made at the property. However, when my wife, Denise Swinimer, arrived to check in, the clerk insisted the room had already been charged. After twenty minutes of back-and-forth, the clerk finally sorted it out, but she was not particularly friendly throughout the process. I ultimately had to send a screenshot of the reservation showing that we had selected the ‘pay at property’ option.
Stayed 1 night in Nov 2025

10/10 Excellent

Shawn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price, it was excellent
Stayed 1 night in Nov 2025

6/10 Okay

Marilyn

Travelled with family
Disliked: Property conditions & facilities
Pros: Staff very kind and helpful. Great location. You get to customize your hot breakfast in addition to the continental breakfast. Cons: Room really needs updating. Mars, scratches, rips, old, dark. Does not give you a feeling of cleanliness.
Stayed 1 night in Sep 2025

8/10 Good

Al, Saskatoon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The facility was more of a motel than an inn, but the room was clean and the staff helpful. Biggest surprise was the breakfast - better than expected on several fronts.
Stayed 1 night in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for money. Very helpful staff
Stayed 5 nights in Oct 2025

10/10 Excellent

marguerite

Stayed 3 nights in Oct 2025

2/10 Terrible

Everett

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived to check in after driving over 2 hours to get there. Told him my reservation and he said it would be up to me but i reserved their last room and it had no tv, no heat and no microwave then just chuckled. WHY WOULD U RENT A ROOM OUT THATS CLEARLY NOT FIT TO STAY IN IN 2 DEG WEATHER???? We have always stayed there but will never be back ever. They left us with no place to stay 8 pm on a friday night and the ass behind the counter just smirked. Will never be back ever
Stayed 1 night in Oct 2025

6/10 Okay

charlene

Stayed 1 night in Sep 2025

10/10 Excellent

Gayle

Liked: Cleanliness, staff & service, room comfort

Large clean room close to ferry.

Needing a room near the ferry. Easy check in. Ground floor drive up room pet friendly for our dog. Full Breakfast included is a bonus. Close to dinner restaurant. Served all purposes.
Stayed 1 night in Oct 2025

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Property was convenient and quite close to downtown and water.
Stayed 1 night in Oct 2025

4/10 Poor

Steven

Stayed 1 night in Oct 2025

10/10 Excellent

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The morning manager and breakfast was very good.
Stayed 1 night in Oct 2025

6/10 Okay

Adam

Travelled with family
Disliked: Property conditions & facilities
The building is older for the price range.
Stayed 1 night in Oct 2025

6/10 Okay

Donna

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

6/10 Okay

Donna

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Did not like the breakfast. They do not put out any hot food and it has to be ordered the day before. The picture on their ad shows hot food serving containers but that was not the option. You get 1 little egg and bacon, very disappointing.
Stayed 1 night in Oct 2025

10/10 Excellent

Wilma

Stayed 1 night in Oct 2025

8/10 Good

Larry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked that they prepared a warm breakfast for you, along with a choice of dry cereal, toast, muffins, yogurt, bagels, coffee and juice.
Stayed 2 nights in Oct 2025

10/10 Excellent

Lee

Stayed 2 nights in Oct 2025

8/10 Good

Dorothy

Travelled with family
Liked: Staff & service
Breakfast quick, varied choices, friendly
Stayed 1 night in Oct 2025