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Hotel Palmas Cocoyoc

3.0 star property

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Photo gallery for Hotel Palmas Cocoyoc

Outdoor pool, pool umbrellas, pool loungers
Property video
Reception
Deluxe Room, 1 King Bed, Air conditioning, Pool View | Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds
Free self-parking

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Bar
  • Laundry room

Explore the area

View in a map
AVE ROMULO F.HERNADEZ #14, Colonia Lucio Moreno, Yautepec, MOR, 62738
  • Place, Six Flags Hurricane Harbor Oaxtepec
    ‪5 min drive‬
  • Place, Universidad Dorados
    ‪5 min drive‬
  • Place, Cuernavaca Cathedral
    ‪50 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Air conditioning, Pool View

Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds

Deluxe Room, 1 King Bed, Air conditioning, Pool View

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Pool View

Standard Room, 1 King Bed, Pool View | Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds

Standard Room, 1 King Bed, Pool View

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Double Beds, Air conditioning, Pool View

Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds

Deluxe Room, 2 Double Beds, Air conditioning, Pool View

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Double Room, 2 Double Beds, Pool View

Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds

Standard Double Room, 2 Double Beds, Pool View

8.0 out of 10
Very good
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About this property

Hotel Palmas Cocoyoc

This smoke-free hotel features an outdoor pool, a restaurant and a bar/lounge. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Additionally, a poolside bar, a snack bar/deli and a coffee shop/cafe are on-site.
Hotel Palmas Cocoyoc offers 18 accommodations with free toiletries. Rooms open to balconies. This individually furnished accommodation includes desks. Tempur-Pedic beds feature Egyptian cotton sheets, down duvets and premium bedding. 32-inch flat-screen televisions come with premium satellite channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site.
During your stay at Hotel Palmas Cocoyoc, you'll be within walking distance of Six Flags Hurricane Harbor Oaxtepec. Features include free WiFi in public areas, free self-parking and a free manager's reception.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 3-minute drive from Six Flags Hurricane Harbor Oaxtepec and a few minutes from Universidad Dorados
Hotel Palmas Cocoyoc offers its guests an outdoor pool and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

A terrace, barbecue grills, and tour/ticket assistance are also featured at Hotel Palmas Cocoyoc. Self parking is free.

This Beaux Arts Yautepec hotel is smoke free.

The hotel hosts a free manager's reception daily.
Hotel Palmas Cocoyoc has a restaurant on site.
Late-night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Tile flooring in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 floor
  • 2 buildings
  • Banquet hall
  • Beaux Arts architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Late-night room service

More

  • Desk
  • Individual furnishings
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Palmas Cocoyoc

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are available for MXN 150.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: MXN 150.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Parties and events are allowed on site
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Palmas Cocoyoc Hotel
Hotel Palmas Cocoyoc Yautepec
Hotel Palmas Cocoyoc Hotel Yautepec
Hotel Palmas Cocoyoc Yautepec
Palmas Cocoyoc Yautepec
Hotel Hotel Palmas Cocoyoc Yautepec
Yautepec Hotel Palmas Cocoyoc Hotel
Palmas Cocoyoc
Hotel Hotel Palmas Cocoyoc

Hotel Palmas Cocoyoc Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 35 out of 131 reviews
Rating 8 - Good. 45 out of 131 reviews
Rating 6 - Okay. 18 out of 131 reviews
Rating 4 - Poor. 11 out of 131 reviews
Rating 2 - Terrible. 22 out of 131 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Luis Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is what it is
Stayed 1 night in Mar 2024
Verified

6/10 Okay

Abel

Regular
Stayed 1 night in Mar 2026
Verified

8/10 Good

maria elena

Liked: Cleanliness, staff & service, property conditions & facilities
Bien.
Stayed 3 nights in Mar 2026
Verified

4/10 Poor

Thania

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos hospedamos por una noche, deseando pasar una buena mañana. Desgraciadamente encontramos un insecto en la cama, toallas demasiado desgastadas, mala regadera. Lo peor fue al bajar a la alberca a las 8:30 am, parece que hubo fiesta un dia antes, toallas de alberca tiradas por todos lados, mesas sucias con servicios de un dia anterios, envases de Caguamas tirados y alberca muuuuy sucia. Preferimos retirarnos en ese momento y ni desayunar. Deja mucho que desear... El personal inexistente.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

allan

Liked: Cleanliness, staff & service
Habitaciones cómodas, limpias, con lo escénicas para una estancia cómoda. No lujos
Stayed 2 nights in Feb 2026
Verified

2/10 Terrible

RICARDO

Disliked: Cleanliness, staff & service, amenities
De lo peor,el jacuzzi nunca funcionó, super Sucias las Habitaciones,la comida Echada a perder,en fin, HORRIBLE!!!
Stayed 2 nights in Nov 2025
Verified

4/10 Poor

Daniela

Disliked: Cleanliness, property conditions & facilities, room comfort
La habitación sucia, descuidada y se nota que le hace falta una buena limpieza profunda, al igual que al baño.
Stayed 1 night in Oct 2025
Verified

6/10 Okay

ANA

Liked: Cleanliness, staff & service, property conditions & facilities
La coladera de la regadera estaba tapada y la regadera echaba agua por todos lados, les comenté que deben limpiarla para que salgaejor el agua. Muy bien servicio.
Stayed 1 night in Sep 2025
Verified

4/10 Poor

Astrid

Liked: Cleanliness
Disliked: Property conditions & facilities
El costo es alto para las instalaciones del hotel, está todo limpio y fumigado, pero el baño todo antiguo y desgastado, las toallas igual. Sin aire acondicionado y sin mosquiteros, entonces te aguantas el calor extremo en la habitación. Nos cambiaron de habitación para el 2o día porqué ya habian pagado antes que nosotros otros huespedes, una con cama King y tenían urgencia. No lo recomiendo.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Ara

Liked: Cleanliness, staff & service, amenities
Habitación de buen tamaño, tranquila, limpia y cómoda
Stayed 1 night in Jul 2025
Verified

8/10 Good

Amado

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un poco mas de modernización del área de regaderas del baño
Stayed 2 nights in Jun 2025
Verified

8/10 Good

ISRAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rincón sencillo para descansar.

En términos generales muy bien, pero dos cosas a mejorar: la seguridad de las habitaciones y la oferta de desayunos todos los días.
Stayed 3 nights in May 2025
Verified

8/10 Good

Telma Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente lugar, cómodo, seguro y el personal muy amable
Stayed 1 night in Apr 2025
Verified

2/10 Terrible

Clara

Disliked: Cleanliness, amenities, property conditions & facilities
Las instalaciones no son lo que publican en las fotos, no están en buenas condiciones.
Stayed 1 night in Feb 2025
Verified

6/10 Okay

Araceli

Alberca no climatizada, no elevador
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel familiar, limpio, excelente area de alberca, habs vista a la alberca.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

JESUS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tranquila
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Idahli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar para descansar. Trato amable del personal. :)
Stayed 2 nights in Sep 2024
Verified

2/10 Terrible

Tania

Disliked: Cleanliness, property conditions & facilities
Falsa publicidad, poca limpieza, olía horrible a marihuana
Stayed 2 nights in Sep 2024
Verified

2/10 Terrible

Cristina

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Instalaciones en mal estado, colchones de mala calidad, ruido
Stayed 1 night in Aug 2024
Verified

4/10 Poor

HECTOR

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Falta de atención al cliente

Me parece que no ve por el huésped, llegamos a las 13:30 y nos comentaron que por políticas del bote no entregan la habitación hasta las 3 de la tarde, la cuestión es que el hotel estaba vacío y éramos los únicos huespedes
Stayed 1 night in Jul 2024
Verified

6/10 Okay

CPC Alfredo E

Disliked: Cleanliness, property conditions & facilities
tiene buena ubicación y jardines al igual que buena alberca, pero requiere mejorar en mucho su limpieza (toallas, sabanas, pisos y decoración de habitaciones), creo que con poco puede mejorar para que justifique el precio igualmente su decoración con rojo por todas partes, en mi opinión, da una mala imagen, lo hace parecer hotel de paso, lo que lo desprestigia
Stayed 1 night in Jun 2024
Verified

6/10 Okay

Edgar

Liked: Staff & service
.
Stayed 2 nights in Jun 2024
Verified

4/10 Poor

EDGAR

Disliked: Staff & service, amenities, property conditions & facilities
El personal de recepción, sin Capacitacion, con mala actitud, asume que el huésped debe de saber todo acerca del Hotel
Stayed 1 night in Apr 2024
Verified

8/10 Good

Claudia Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mejorar limpieza

Hay cucarachas gigantes en el baño, falta de limpieza en la alberca
Stayed 3 nights in Apr 2024