I have stayed at Pen mill on 4 previous occasions 3 three to four days at a time. Unfortunately, this will be my last.
There are now outside speakers fitted under ALL
Of the windows on the front of the building. Music is played until 10.00 pm evernight. This is so loud I struggled hear the TV and also found it hard to do any work in the evening.
I mentioned to the staff that this was disturbing and asked if they could move my room but they did not want to do this although it was clear that the hotel was not full.
The rooms are now getting a bit battered old and tired and have not been refurbished in the last 4 years I have been going to Yeovil.
I would recommend that the owners spend a night in their rooms to experience what the guest experience.
Its a real shame that the hotel guest have became a after thought and the bar area is the main focus.
I left a day early.
My partner & I have been before and rate the hotel and staff very highly. Perfectly placed with excellent car park and the meals are first class. I would like to say that the price makes it really good value. We will definitely be coming again in the future.
Clean and comfortable room with tea and coffee facilities, bottled water and biscuits.
Bathroom also clean with good shower.
Food and drink excellent in the restaurant.
We had a one night stay and it was excellent. The staff were first class in all aspects. The food was very good with a variety of vegetarian options. The rooms were clean and comfortable.
The hotel is very conveniently located within easy walking distance of the station. The staff were extremely welcoming and friendly. Dinner and breakfast were excellent, and the portions very large. The room was comfortable and the furnishing simple. The bed was quite soft for our taste.
This place really is a gem, the service throughout was top notch and nothing was too much of a problem and I felt welcome and looked after even though it was extremely busy with Christmas party guests.
Room was lovely and food both dinner and breakfast extremely good.