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Apartment 5 York

4.0 star property

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City Apartment, 1 Bedroom, Non Smoking, City View (Sleeps 4) | Living room | 40-inch flat-screen TV with digital channels, TV, DVD player
City Apartment, 1 Bedroom, Non Smoking, City View (Sleeps 4) | 1 bedroom, premium bedding, iron/ironing board, travel cot
Fridge, microwave, stovetop, dishwasher
City Apartment, 1 Bedroom, Non Smoking, City View (Sleeps 4) | In-room dining
City Apartment, 1 Bedroom, Non Smoking, City View (Sleeps 4) | 1 bedroom, premium bedding, iron/ironing board, travel cot

Reviews

7.8 out of 10
Good

Entire apartment

1 bedroom1 bathroomSleeps 410 sq m

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • Outdoor space
  • City view

Explore the area

View in a map
5 St George's House, 23 Castlegate, York, England, YO1 9RN
  • Place, Jorvik Viking Centre
    ‪1 min walk‬
  • Place, York City Walls
    ‪1 min walk‬
  • Place, Shambles
    ‪1 min walk‬
  • Airport, Leeds (LBA-Leeds Bradford)
    ‪66 min drive‬

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About this property

Apartment 5 York

This apartment building features free Wi-Fi in public areas. The apartment provides a kitchen with a fridge, a stovetop, a microwave and a dishwasher. Guests will appreciate conveniences, such as a coffee/tea maker and a dining table, while a flat-screen TV with digital channels and a DVD player provide a bit of entertainment. Housekeeping is not available.
Guest accommodation at this apartment offers computers and DVD players. Rooms open to patios. Beds feature premium bedding. Accommodation at this 4-star apartment has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers, bathrobes, designer toiletries and bidets.

Guests can surf the web using complimentary wireless Internet access. 40-inch flat-screen televisions come with digital channels. Additionally, rooms include coffee/tea makers and a hairdryer.

During your stay at this apartment building, you're just a quick walk from Shambles. Enjoy features like free WiFi in public areas. The apartment includes amenities such as free WiFi and a kitchen.
  • The apartment offers a kitchen, a patio and a flat-screen TV
  • Free WiFi
  • Amenities include a terrace
  • Just a 3-minute walk from Shambles and 9 minutes on foot from York Minster
Apartment 5 York offers its guests a terrace. WiFi is free in public spaces.

Property amenities

Internet

  • Available in the apartment: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Highchair
  • Travel cot

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator
  • Toaster

Dining

  • Dining table

Bedrooms

  • Bedroom
  • Premium bedding

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Soap
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • 40-inch flat-screen TV with digital channels
  • Computer
  • DVD player
  • IPod dock

Outdoor areas

  • Patio
  • Terrace

Comfort

  • Heating

Pets

  • No pets allowed

Services and conveniences

  • Iron/ironing board
  • No housekeeping service
  • Phone

Location highlights

  • Near a train station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3:00 AM

Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

There is no front desk at this property

Guests will receive an email with check-in instructions and lockbox information prior to arrival; access will be through a private entrance

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Lockbox, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: GBP 200
  • Cleaning fee: GBP 29.95 per accommodation, per stay.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests will receive an email with check-in information and lockbox information prior to arrival. Guests can access their accommodation through a private entrance.

Property is also known as

Apartment 5 York

5 York

Apartment 5 York York

Apartment 5 York Apartment

Apartment 5 York Apartment York

Apartment 5 York Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 3 out of 8 reviews
Rating 8 - Good. 2 out of 8 reviews
Rating 6 - Okay. 2 out of 8 reviews
Rating 4 - Poor. 1 out of 8 reviews
Rating 2 - Terrible. 0 out of 8 reviews

7.0/10

Cleanliness

6.4/10

Staff & service

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
A conveniently situated and comfortable apartment.
Stayed 3 nights in Aug 2020

10/10 Excellent

Deborah

Stayed 3 nights in Nov 2019

10/10 Excellent

Euan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice, clean, modern apartment - fantastic location

Nice, clean, modern apartment in a fantastic central location. Only downside was that the bed was not the most comfortable I have ever slept in. Apart from that I couldn't fault it. I will definitely book again.
Stayed 3 nights in Aug 2019

6/10 Okay

Michelle, Calgary, AB

Disliked: Staff & service

Great location but not a Hotel

Let's start off with the good, this apartment was well equipped with everything a family could need from a reasonably stocked kitchen to a washer dryer combo. The location was also great. The place was comfortable and had plenty of room for a family of four. In York I think it's hard to find a hotel room this size. However, this is not a luxury apartment, it's comfortable but I wouldn't describe it as luxurious and it is not a hotel so if you expect hotel service you will be disappointed. I also had a bad experience checking in with one of the owners David. We arrived in Heathrow around 1pm and expected to be in York by 5pm at the latest but hit a huge traffic jam and not knowing the roads we didn't get there until after 9pm. I had texted the owner and told him we were stuck in traffic and he told me to just text him when we got there so he could meet us and let us in. Well that's exactly what we did but when he got there he lectured me about the check in time being no later than 5pm and we were lucky he even made it there to let us in. At this point I had been awake for 36 hours and had been stuck in traffic for hours. And to top it off the parking is a 10 minute walk away. Once I got over this though overall I was happy with the apartment but it would be better served being advertised as a rental not as a hotel so that your clear what kind of service to expect especially at check in.
Stayed 3 nights in Jun 2017

10/10 Excellent

Mrs Ranjana McLean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

In the heart of York

Fab apartment right in the middle of York. You overlook the Coppergate area. All visitors attractions are with 10 mins with the York Cadtle museum being 3 mins away. The flat itself is warm and cosy. A great place to stay

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Appalled!

Well what can I say! Photos of the apartment looked fab but was very disappointed on arrival, the car park at Novotel was 15 minutes walk away so bit of a pain carrying the luggage, the apartment was much smaller than expected, it was very tired looking definitely NOT the luxury apartment I was hoping for, the cleanliness was appalling! Cob webs above the bed and in all the windows, dust on all the mirrors and tops of TVs, bathroom had not been cleaned still splash marks on the mirror shelf from previous guests, the shower head had pink mould on it, the air vent was covered in dust and to top it off the I had to wash all the glasses before we could use then as there was still dried drink in the bottom of them! When we went to get the cars the hotel charged us £11 per car space and they had no recollection of the luxury apartment owner or the agreement of £5 per car space! I contacted the owner, sent him photos of the apartment of the lack of cleaning, he said he was going to look in to the matter, he then text me saying that the parking was my fault as I didn't pre book the car space on Expedia and would send me my booking, As you can see I booked with hotels.com I didn't appreciate his attitude and when I mentioned I'd seen other reviews consenting the same things as me I was then told to take it up with hotels.com! Over all definitely not a luxury apartment and extremely disappointed!

6/10 Okay

Sharon

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

Excellent location

Positives Location is fantastic, right in the heart of York and close to Christmas market. Bathroom and kitchen clean Negatives As a single female traveller I didn't have a photo of the building and couldn't find it or the person meeting me. I ended up ringing the owner (who I think was abroad, due to my phone bill and ringtone) trying to gain information. I was told to look for a man by a green gate. Not very reassuring for a single female traveller. The building has no name plate. Solution - provide photo of external building Free parking information didn't say it was a 10-15 minute walk away. As Im recovering from cancer treatment my energy levels can fluctuate. I booked the apartment so I didn't need to walk far. There is a paying car park near by, the stay cost me an additional 42 pounds. Solution - Be transparent in details provided, before people book. There were 3 long hairs on the bed, which made me question if the bedding had been changed, the quality of the bedding added to my suspicions. Solution - provide new, quality bedding and have a cleaning checklist. Many of the reviews mention problems the external door, I did have a couple of issues, as there seems to be a knack to opening the lock. However I understand that its beyond the owners control to rectify the matter.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort