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Hilton York

Property class: 4

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Photo gallery for Hilton York

Double Guest Room with Balcony and Tower View | Premium bedding, in-room safe, desk, iron/ironing board
Restaurant
Reception
Meeting facility
Double Guest Room with Balcony and Tower View | Premium bedding, in-room safe, desk, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Business services
  • Bar

Explore the area

View in a map
1 Tower Street, York, England, YO1 9WD
  • Place, Jorvik Viking Centre
    ‪2 min walk‬
  • Place, York City Walls
    ‪2 min walk‬
  • Place, Shambles
    ‪3 min walk‬
  • Airport, Leeds (LBA-Leeds Bradford)
    ‪54 min drive‬

Room options

Accessible Double Room

  • Sleeps 2

Double Room With Sofa Bed

  • Sleeps 3

View all photos for Double Room with Sofa bed

Double Room with Sofa bed | Living area | Smart TV

Double Room with Sofa bed

9.2 out of 10
Wonderful
(12 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for King Guest Room with Tower View

King Guest Room with Tower View | Premium bedding, in-room safe, desk, iron/ironing board

King Guest Room with Tower View

9.0 out of 10
Wonderful
(19 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double Guest Room with Balcony and Tower View

Double Guest Room with Balcony and Tower View | Premium bedding, in-room safe, desk, iron/ironing board

Double Guest Room with Balcony and Tower View

8.6 out of 10
Excellent
(8 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Accessible Double Room

Accessible Double Room | Premium bedding, in-room safe, desk, iron/ironing board

Accessible Double Room

7.6 out of 10
Good
(8 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Hilton Guest Double Room

  • Sleeps 2

View all photos for Premium Suite, 1 King Bed with Sofa bed

Premium Suite, 1 King Bed with Sofa bed | Premium bedding, in-room safe, desk, iron/ironing board

Premium Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 14 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Double Guest Room With Balcony And Tower View

Premium bedding, in-room safe, desk, iron/ironing board

Double Guest Room With Balcony And Tower View

  • Sleeps 2

King Hilton Suite With Sofa Bed

  • Sleeps 3

Hilton Guest Room

  • Sleeps 2

Deluxe Double Room With Balcony Tower View

  • Sleeps 2

Deluxe King Room With Tower View

  • Sleeps 2

Two Double Room

  • Sleeps 4

View all photos for Double Guest Room

Double Guest Room | Premium bedding, in-room safe, desk, iron/ironing board

Double Guest Room

8.8 out of 10
Excellent
(57 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Two Double Bed Guest Room

Two Double Bed Guest Room | Premium bedding, in-room safe, desk, iron/ironing board

Two Double Bed Guest Room

8.4 out of 10
Very good
(36 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Similar properties

Restaurant
Hampton by Hilton York Piccadilly
City Centre
  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.5 out of 5, Wonderful, 1,629 reviews
The price is CHF 71
includes taxes & fees
19 Apr - 20 Apr
Hampton by Hilton York Piccadilly

About this property

Hilton York

This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. Additionally, WiFi in public areas, 24-hour room service and conference space are on-site.
Hilton York offers 131 accommodations with laptop-compatible safes and a safe. Beds feature premium bedding. Smart televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This York hotel provides wired and wireless Internet access for a surcharge. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Hilton York's great location gets high marks from our customers. During your stay, you're just a quick walk from Shambles. A restaurant, a gym and a bar are available.
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • WiFi for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the central location
  • Just a 4-minute walk from Shambles and 11 minutes on foot from York Minster
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is available in public spaces for a fee. Event space at this hotel measures 4331 square feet (402 square metres) and includes conference space. A fitness centre, multilingual staff, and concierge services are also featured at the business-friendly Hilton York. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star York hotel is smoke free.

For a fee, guests can enjoy a English breakfast daily from 7:00 AM to 10:00 AM.
Hilton York has a restaurant on site.
Towers Restaurant – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 14.99); wired internet (surcharge)
  • Available in some public areas: WiFi (GBP 14.99)

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (GBP 30 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily English breakfast available 7:00 AM to 10:00 AM for a fee: GBP 19.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Towers Restaurant

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4,331 square feet of conference space
  • 8 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Front entrance ramp
  • Handrails in stairways (96 centimetre high)
  • Lift (106 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (74 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch smart TV

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 19.95 per person
  • Fee for in-room wireless Internet: GBP 14.99 (rates may vary)
  • Fee for in-room wired Internet: GBP 14.99 (rates may vary)
  • Fee for wireless Internet in public areas: GBP 14.99 (rates may vary)
  • Covered self-parking fee: GBP 30.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton York Hotel
Hilton Hotel York
Hilton York
York Hilton
Hilton International York
York Hilton International
Hilton York Hotel York
Hilton York York
Hilton York Hotel
Hilton York Hotel York

Hilton York Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 513 out of 1008 reviews
Rating 8 - Good. 272 out of 1008 reviews
Rating 6 - Okay. 133 out of 1008 reviews
Rating 4 - Poor. 55 out of 1008 reviews
Rating 2 - Terrible. 35 out of 1008 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Gavin

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff are fabulous !! Hollie and Christine at the front of customer facing were 101% made the holiday !!
Stayed 2 nights in Jan 2026

10/10 Excellent

Robert

Stayed 2 nights in Jan 2026

4/10 Poor

Mary

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Bed was extremely hard and uncomfortable. Shower had no power at all! Hotel was being renovated and we were not told this when booking.
Stayed 1 night in Jan 2026

10/10 Excellent

Thet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2026

8/10 Good

James

Liked: Cleanliness, staff & service, amenities
Good
Stayed 2 nights in Jan 2026

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were very nice. The late check in time was an issue. 4pm caused issues for many
Stayed 1 night in Jan 2026

8/10 Good

Barbara

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great roomavailable on short notice.
Stayed 2 nights in Dec 2025

10/10 Excellent

Keith

Stayed 1 night in Dec 2025

10/10 Excellent

Nabeel

Stayed 2 nights in Dec 2025

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

10/10 Excellent

Josephine

Stayed 1 night in Dec 2025

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect last minute stay. I always stay at The Dean Court, however the Hilton had better amenities in the room from shampoo, conditioner. Coffee, tea and TV! The pillows were so comfortable!
Ribeye cooked to perfection
Yummy carrot and orange cake
Stayed 1 night in Dec 2025

10/10 Excellent

Hana

Liked: Cleanliness, amenities, property conditions & facilities
Front desk was welcoming, helpful and room was clean. Breakfast had a lot of offerings and everything was tasty. Staff overall was incredibly kind.
Stayed 1 night in Dec 2025

10/10 Excellent

sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities
Yes and yes
Stayed 1 night in Dec 2025

10/10 Excellent

Karen

Stayed 1 night in Nov 2025

8/10 Good

Stewart

Liked: Cleanliness, staff & service, amenities
Made to feel welcome but maybe more explanation re booking in and parking fee as that was extortionate however room was clean warm and spacious but poor water pressure in the shower and loose shower head, other than that very nice
Stayed 2 nights in Dec 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities
Courteus, efficient and friendly staff, very clean, modern hotel, appears recently refurbished. Nice room, quite small but comfortable, good shower + bath. Cannot think of any negatives.
Stayed 2 nights in Dec 2025

10/10 Excellent

Margaret

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and all the staff was really nice brilliant
Stayed 2 nights in Dec 2025

10/10 Excellent

Andrew

Stayed 1 night in Dec 2025

8/10 Good

Joanne

Liked: Cleanliness, amenities, property conditions & facilities
Clean room good breakfast
Stayed 1 night in Dec 2025

10/10 Excellent

Matthew

Stayed 2 nights in Dec 2025

10/10 Excellent

Shirley

Liked: Staff & service
All was perfect , very polite staff
Stayed 1 night in Dec 2025

6/10 Okay

Clare

Liked: Cleanliness, staff & service, amenities
Hotel well located. Check in very smooth. Staff helpful. Rooms clean. We used the valet parking £30 per day at the hotel, and the option for electric vehicle charging at the hotel for us was very good. £25 part charge (which we opted for they charged it from 38% to 100%. Breakfast was nice £15pp, and the egg station lady was a ray of sunshine and very speedy! Room cleaned well. My main moan was the mattresses, very very firm!! Which some may love, but I'm more a medium sprung girl myself so not the greatest nights sleep. Also, with being Christmas season there are parties on most evenings, with music till midnight, therefore if you like a quieter room up until midnight, maybe get a higher floor room, we were on the top floor and could still hear, not really an issue for us but something to note. I would stay here again.
Stayed 2 nights in Dec 2025

10/10 Excellent

Maitrey

Nicr
Stayed 1 night in Nov 2025

2/10 Terrible

Emily

I made a booking for a meeting room and 5 people to stay the night. The meeting room was fine, apart from it was not disability accessible. You had to climb two sets of stairs to get to it. We should have been made aware of this when the booking took place The worst part was how they dealt with my colleagues, they wouldnt let them check in until the whole party was there, even though their names were on the booking form and email. There were issues with having our drinks in the bar on the night and putting the drinks on the roomas twe had already set up a credit card on the room their name was on the booking.
Stayed 1 night in Dec 2025