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Hotel Indigo York by IHG

4.0 star property

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Photo gallery for Hotel Indigo York by IHG

Egyptian cotton sheets, premium bedding, in-room safe
Exterior
Exterior
Restaurant
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Bar
  • Room service
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
88-96 Walmgate, York, England, YO1 9TL
  • Place, Jorvik Viking Centre
    ‪6 min walk‬
  • Place, Shambles
    ‪6 min walk‬
  • Place, York Christmas Market
    ‪8 min walk‬
  • Airport, Leeds (LBA-Leeds Bradford)
    ‪54 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible

Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Accessible

Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 2 Single Beds, Accessible

10.0 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room

Standard Room | Egyptian cotton sheets, premium bedding, in-room safe

Standard Room

8.4 out of 10
Very good
(10 reviews)
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed (Bath and Shower)

Premium Room, 1 King Bed (Bath and Shower) | Egyptian cotton sheets, premium bedding, in-room safe

Premium Room, 1 King Bed (Bath and Shower)

9.6 out of 10
Exceptional
(10 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(109 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Egyptian cotton sheets, premium bedding, in-room safe

Premium Room, 1 King Bed

9.8 out of 10
Exceptional
(39 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

Room amenity

Premium Room, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Ground Floor

Room amenity

Standard Room, 1 King Bed, Ground Floor

9.4 out of 10
Exceptional
(18 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Hampton by Hilton York Piccadilly
  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 1,426 reviews
The price is CHF 75
includes taxes & fees
4 Jan - 5 Jan 2026
Hampton by Hilton York Piccadilly

About this property

Hotel Indigo York by IHG

Hotel with a bar, 6-minute walk to Shambles
A bar/lounge, a snack bar/deli and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Additionally, concierge services, dry cleaning and a 24-hour front desk are on-site. Housekeeping is available on request.
Hotel Indigo York by IHG offers 103 accommodations with a safe and complimentary bottles of water. This individually decorated and furnished accommodation includes desks. Beds feature Egyptian cotton sheets and premium bedding. Televisions come with digital channels.

Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries. This York hotel provides complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Hotel Indigo York by IHG's great location gets high marks from our customers. During your stay, you're just a quick walk from Shambles. Free WiFi in public areas, a bar and a coffee shop/cafe are available.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Guests have great things to say about the clean guestrooms and the breakfast
  • Within a 15-minute walk of Shambles and York Minster
There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Hotel Indigo York by IHG also features concierge services, dry cleaning/laundry services, and room service (during limited hours).

This 4-star York hotel is smoke free.

For a fee, guests can enjoy a full breakfast on weekdays from 6:30 AM and 10:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 16 per night)

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (89 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 20.00 per person
  • Nearby parking fee: GBP 16.00 per night (656 ft away)
  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Indigo York
Indigo York
Hotel Indigo York
Hotel Indigo York by IHG York
Hotel Indigo York by IHG Hotel
Hotel Indigo York an IHG Hotel
Hotel Indigo York by IHG Hotel York

Hotel Indigo York by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 879 out of 1238 reviews
Rating 8 - Good. 266 out of 1238 reviews
Rating 6 - Okay. 64 out of 1238 reviews
Rating 4 - Poor. 13 out of 1238 reviews
Rating 2 - Terrible. 16 out of 1238 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Poor management of a bad situation.

Booked 1 night bed and breakfast. Obviously had some technical issue because no hot water on morning of 5.9.25 and no cooked breakfast available. Restaurant was closed. When we checked out we were told an email would be sent the same day regarding refunds but nothing received. Very disappointing. Not the customer service we have been used to from hotel indigos previously.
Stayed 1 night in Sep 2025

10/10 Excellent

Fredricka

Travelled with partner
Liked: Amenities
Great, easy access to major York tourist sites from the hotel. Excellent breakfast buffet with plentiful options. Near lots of either dining options in the old town and outside historic city gates, just down the street. We would definitely stay here again. Highly recommended.
Stayed 3 nights in Aug 2025

10/10 Excellent

Lucinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely clean hotel in a good location

Excellent hotel in a brilliant location. Staff are friendly and helpful! Clean and cosy rooms Only negative is the parking, we had a late checkout at 2pm and was informed that we would need to move the car at 2 which meant we had to try and find alternative parking for a couple of hours whilst we eat lunch
Stayed 2 nights in Aug 2025

10/10 Excellent

Lauren

Stayed 2 nights in Aug 2025

8/10 Good

Laraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel, great rooms and fab location.....

The hotel is gorgeous and really great base for enjoying fabulous York.. The staff and rooms are excellent but breakfast was very disorganised and food was lukewarm at best. If the breakfast was better this would have been outstanding.
Stayed 2 nights in Aug 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel nice decor in the rooms. Overall very clean. Beds very comfortable with good quality linen. Pillows were a bit on the gutless side, but lets face it pillows are hard to get right and good ones are pricey. Breakfast was reasonable with a newly refurbished breakfast buffet area which was nice. Need to think about how the food is kept warm,hot plates would be a good starting point. Really welcoming staff who were attentive, helpful and friendly. I will be going back again.
Stayed 2 nights in Aug 2025

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

Melanie

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

8/10 Good

Mellani

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very nice as was all the staff. Breakfast was also decent - nice coffee and porridge. Staff working at breakfast were also lovely. Parking is a real issue - theyve done the best they can re sending people info prior to check in. We had looked up a payable carpark before we arrived and even that was full as well as the hotel car park. We had to move the car 3 times in 24 hrs. Reccomend getting the train if possible.
Stayed 1 night in Aug 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Excellent service wonderful hotel and an amazing stay. We absolutely loved our time at the hotel, such a good base for a stay in york
Stayed 1 night in Aug 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great city stay for family

Hotel was in a great place to allow easy access to city centre. Staff were friendly and room was great. Bed was comfortable and our son slept well on the extra bed put out for him. Air conditioning was quiet and room was very clean and modern.
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is ideally situated for exploring the city centre and the rooms are excellent.We thoroughly enjoyed our stay there.
Stayed 2 nights in Aug 2025

10/10 Excellent

Leslie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are superb especially at breakfast, hotel location is great you are close to everything. Hotel and room was very clean
Stayed 1 night in Aug 2025

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Meh …
Stayed 1 night in Aug 2025

10/10 Excellent

Daphne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

York- worth a stop

First of all- York is an adorable old town with a ton of history. So it is worth a visit. Probably 1-2 days max. Took a fun walking tour and had the Yorkshire pudding.
Stayed 1 night in Aug 2025

6/10 Okay

Rebecca

Disappointed

We have stayed here before and liked it but felt standards have slipped. Room not as clean, mould in shower, shower not draining properly. Breakfast a big disappointment, hot buffet was a shambles as not enough of everything. Staff were trying hard but systems were obviously not in place. Dirty glasses and cups. Mentioned breakfast at check out and were told that she would pass on our feedback but no apology. Sadly we won’t return to this hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Loredana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room clean and very quiet. Perfectly located and the staff is always very helpful nice ams]d smiley. We will go back
Stayed 2 nights in Aug 2025

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely room and excellent customer service!

Lovely room and excellent customer service! We opted to add breakfast which was well worth it, having both made to order dishes and a continental buffet with great options. Would highly recommend!
Stayed 2 nights in Aug 2025

8/10 Good

Sau Yin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very expensive for what you get, staff were amazing and super helpful and friendly but the price is high for what is on offer!
Stayed 1 night in Aug 2025

10/10 Excellent

Gareth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lively hotel, modern clean rooms, staff were really helpful and attentive and the location is great with a 5 minute walk to the Shambles with loads of restaurants and cafes on the way
Stayed 2 nights in Aug 2025

10/10 Excellent

Gary

Stayed 2 nights in Aug 2025

10/10 Excellent

david, Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very convenient to what we wanted to do and see. Imani and Sam were extremely helpful.
Stayed 3 nights in Aug 2025

10/10 Excellent

Peyton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room that was in walking distance of everything. Staff was great and very kind.
Stayed 1 night in Aug 2025