A restaurant, 2 bars/lounges and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include concierge services, a 24-hour front desk and tour/ticket assistance. Change of towels is available on request
Impossible Motel offers 13 air-conditioned accommodations with complimentary bottles of water and designer toiletries. Beds feature Egyptian cotton sheets and premium bedding. 40-inch Smart televisions come with pay-per-view films.
Bathrooms include complimentary toiletries and hairdryers. This York hotel provides complimentary wireless Internet access. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.
Our customers tell us that they can't get enough of the helpful staff at Impossible Motel. During your stay, you're just a quick walk from York Minster. You'll find features such as free WiFi in public areas, plus 2 bars and a restaurant.
Free WiFi
Drinking and dining options include a coffee shop, a restaurant and 2 bars/lounges
Services include a concierge, tour or ticket assistance and a porter
Just a 4-minute walk from York Minster and 4 minutes on foot from Shambles
There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. Multilingual staff, tour/ticket assistance, and concierge services are also featured at Impossible Motel.
This 3-star York hotel is smoke free.
Impossible Restaurant – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Impossible Tea Room – On-site café. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Pink – On-site cocktail bar. Open daily.
Impossible Wonderbar – On-site bar. Open daily.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
No on-site parking available
Food and drink
2 bars/lounges
A coffee shop/cafe
A restaurant
Restaurants on site
Impossible Restaurant
Impossible Tea Room
Impossible Wonderbar
Pink
Conveniences
24-hour front desk
Luggage storage
Water dispenser
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Accessibility
No lift
More
Banquet hall
Smoke-free property
Room amenities
Bedroom
Egyptian cotton sheets
Hypo-allergenic bedding
Bathroom
Designer toiletries
Hair dryer
Shampoo
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided
Entertainment
40-inch smart TV
Pay films
Food and drink
Champagne service
Free bottled water
More
Air conditioning
Electrical adapters
Heating
Iron/ironing board on request
Mobile key entry
Phone
Policies
Check-in
Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
This property welcomes adults only.
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.
We've listed all charges provided to us by the property.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
Property is also known as
Impossible Motel York
Impossible Motel Hotel
Impossible Motel Hotel York
Impossible Motel Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
A great central location and quiet, very quirky rooms! We stayed in the red room and the large bath was amazing, appreciated the later checkout of 11 as standard. Overall great value for money and would stay again.
Charlotte
Stayed 1 night in Mar 2026
Verified
10/10 Excellent
caroline
28 Feb 2026
Liked: Cleanliness, staff & service, amenities
Gorgeous room
caroline
Stayed 1 night in Feb 2026
Verified
10/10 Excellent
Michael
15 Feb 2026
Liked: Cleanliness, staff & service, amenities
Lovely room,very helpful staff, great communication before we arrived .will definitely return
Excellent location and a quirky vibe, will defo use again.
dean
Stayed 1 night in Oct 2025
Verified
10/10 Excellent
CARLA
6 Jan 2026
Liked: Cleanliness, staff & service, amenities
Rooms were insane, not Thor the faint hearted mind as very dark but really funky it your looking for something different. Perfect t location, Pink venue was stunning too. Would love to come back and check out the hot tub room next
Cannot fault the service from the staff who wete so friendly and were very knowledgeable about the event i was going to and the places i mentioned hoping to visit.
Great stay, beautiful hotel with very welcoming and helpful staff
Tracy
Stayed 1 night in May 2025
Verified
6/10 Okay
Bev
13 Nov 2025
Liked: Staff & service
Staff great, room needed attention
Bev
Stayed 1 night in Nov 2025
Verified
8/10 Good
Suzanne
12 Dec 2025
Liked: Staff & service
Great Location situated in center opposite Bettys tea rooms
Had to change rooms due to broken toilet seat but staff were helpful and resolved issue
No breakfast included but this was a plus as there are so many great places to eat breakfast / brunch only a few minutes walk away
Gorgeous quirky hotel just a bit of a maze to navigate. Also we were in basement and a lot of noise above. Chairs scraping on floors etc other than that staff cleanliness location etc all perfect.
Amazing stay for my partners birthday - had the option to add surprise balloons and gifts into the room prior arrival- wonderful option! Also upgraded us to the terrace + hot tub room for our second night and it really made the stay special - staff were wonderful, super thoughtful with the smaller touches, and couldn’t do enough for us, would stay here again in a heartbeat!
Staff were very helpful especially carrying our bags to and from our room. The room was very clean and the bed was soft and extremely comfortable. The room was in the basement and there are steps but they are broken up not continuous so weren’t too problematic for some one with slight mobility issues. The music and noise from the bar ended at 11pm and we didn’t experience any noise from outside or other guests.
Absolute amazing stay . ❤️ loved the rooms we stayed 1 night in the vault ( didnt see the ghost !! ) thankgod! And stayed in the top room with roof top tub 2nd night , the pictures dont show how big the room really is its huge ! Loved all of it do much and the tub is 40c great . Location perfect opposite bettys tearooms 10min walk away from train station would love to book again sad we had to leave , all staff so friendly and happy 😊 and the secret doors are a treat, into the bar and basement 😀