The sheets were dirty. The phone did not work. The TV did not work. The hotel appeared dirty as did our room. The grounds out front not well kept. Very disappointed. I will say the gentleman at the front desk was very nice. The people above us very loud and he handled for us.
From check in to check out everything was easy! The rooms were clean and super cute! If you wanted to make yourself a meal you could since there is a little kitchen! The breakfast every morning was a great benefit!
Arrived at Maintays and the check-in process was very smooth. Went upstairs to check out the room and it was dirty. When I called downstairs about the room, the from desk lady (I think her name was Victoria) was very helpful. She came up and took pictures of the problem areas. She showed me two other rooms, but they were not better. I opted to have housekeeping clean the room. Jas was on it! She cleaned that room from top to bottom and changed the sheets, including the mattress cover. The rooms are very large and the bed is very comfortable. They just are not clean. The service was great and the hotel is not in a bad location.