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Malmaison York

4.0 star property

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Photo gallery for Malmaison York

Rooftop terrace
In-room safe, desk, soundproofing, iron/ironing board
Reception
Bar (on property)
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
2 ROUGIER STREET, York, England, YO90 1UU
  • Place, Micklegate Bar
    ‪4 min walk‬
  • Place, Jorvik Viking Centre
    ‪6 min walk‬
  • Place, Shambles
    ‪7 min walk‬
  • Airport, Leeds (LBA-Leeds Bradford)
    ‪53 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, soundproofing, iron/ironing board

Standard Double Room

9.0 out of 10
Wonderful
(104 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, desk, soundproofing, iron/ironing board

Standard Twin Room

8.8 out of 10
Excellent
(19 reviews)
  • 27 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Club Room

Club Room | In-room safe, desk, soundproofing, iron/ironing board

Club Room

9.0 out of 10
Wonderful
(38 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Twin Room

Club Twin Room | In-room safe, desk, soundproofing, iron/ironing board

Club Twin Room

9.4 out of 10
Exceptional
(15 reviews)
  • 34 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Club Deluxe

Club Deluxe | In-room safe, desk, soundproofing, iron/ironing board

Club Deluxe

9.4 out of 10
Exceptional
(30 reviews)
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room | In-room safe, desk, soundproofing, iron/ironing board

Family Room

8.8 out of 10
Excellent
(6 reviews)
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite | In-room safe, desk, soundproofing, iron/ironing board

Suite

7.6 out of 10
Good
(5 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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includes taxes & fees
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About this property

Malmaison York

Hotel with 2 restaurants, 7-minute walk to York Minster
This smoke-free hotel features 2 restaurants, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include self parking, 24-hour room service and concierge services.
Malmaison York offers 150 air-conditioned accommodations with a safe and coffee/tea makers. 20-inch flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the comfortable beds at Malmaison York. During your stay, you're just a quick walk from York Minster. Features include free WiFi in public areas, plus 2 restaurants and a gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have really good things to say about the accommodation, from the cleanliness and spaciousness to the comfy beds and overall comfort
  • Within a 10-minute walk of York Minster and Shambles
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The business-friendly Malmaison York also features a fitness centre, concierge services, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star York hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.
Chez Mal Brasserie – On-site restaurant.
Sora Sky Bar – On-site sushi bar. Open selected days.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Parking on site (GBP 27.50 per night)
  • Limited on-site self parking

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 27 for adults and GBP 13 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Chez Mal Brasserie
  • Sora Sky Bar

Things to do

  • Gym

Family friendly

  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Accessibility

  • Lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 20-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Late check-in fee for check-in between 11:00 AM and 2:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday and Tuesday:
  • Bar/lounge
  • Full-service spa

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 27 for adults and from GBP 13 for children
  • Self-parking fee: GBP 27.50 per night
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-in fee for check-in between 11:00 AM and 2:00 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and on-site parking
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Malmaison York York
Malmaison York Hotel
Malmaison York Hotel York

Malmaison York Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 774 out of 1310 reviews
Rating 8 - Good. 323 out of 1310 reviews
Rating 6 - Okay. 132 out of 1310 reviews
Rating 4 - Poor. 53 out of 1310 reviews
Rating 2 - Terrible. 28 out of 1310 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Laura

Liked: Cleanliness, staff & service
Clean, comfortable room with good facilities. Staff friendly and helpful. Room very cold even with heating on high. Some noise from adjoining rooms.
Stayed 1 night in Oct 2025

8/10 Good

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here. Handy location, walk to all the sights. Helpful staff. Bid for an upgrade for a bigger room which was worth the £60
Stayed 2 nights in Oct 2025

8/10 Good

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here a year ago and on our recent visit we thought a few corners have been cut. Les choice at breakfast, no treats in the room, was often cold.
Stayed 3 nights in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Ian

Liked: Staff & service, amenities, property conditions & facilities
Spacious room, excellent shower facilities. Comfortable bed. Excellent breakfast - restaurant for evening meals also very good.
Stayed 3 nights in Oct 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Colette

Stayed 1 night in Oct 2025

10/10 Excellent

Stephen

Stayed 1 night in Oct 2025

10/10 Excellent

Jo

Stayed 1 night in Oct 2025

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Oct 2025

10/10 Excellent

Dean

Stayed 1 night in Oct 2025

8/10 Good

ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Oct 2025

10/10 Excellent

David

Stayed 1 night in Oct 2025

10/10 Excellent

William

Stayed 1 night in Oct 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Stuart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views and excellent roof top bar
Stayed 1 night in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything great , room really clean and bed was really comfortable, shops just a stones throw away and close to pubs and cafes . Perfect spot
Stayed 1 night in Oct 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really nice stay

Stayed in a suite, which was really good. Nicely decorated, large, clean, well provisioned. Only downside is that the lights that run along the steps up to the bed are both very bright and motion censored, so if one of you gets up for a wee, it’s going to wake up the other. Understand why it’s there but needs to be MUCH dimmer
Stayed 1 night in Oct 2025

8/10 Good

Bina

Stayed 4 nights in Oct 2025

10/10 Excellent

Tracey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Myself and my sister paid for my mam and her husband to stay overnight. Mam explained that the hotel was beautiful, staff were very helpful and breakfast was amazing. Mam has said she will be back as she had a lovely time
Stayed 1 night in Oct 2025

8/10 Good

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room, really good breakfast and great service. In a great location.
Stayed 1 night in Aug 2025

10/10 Excellent

Grant

Stayed 1 night in Sep 2025

10/10 Excellent

Cecil

Stayed 2 nights in Oct 2025

10/10 Excellent

Andrew

Stayed 3 nights in Oct 2025

10/10 Excellent

Andrew

Stayed 1 night in Sep 2025