See all properties

York Pavilion Hotel, Sure Hotel Collection by Best Western

3.0 star property

Choose dates to view prices

Photo gallery for York Pavilion Hotel, Sure Hotel Collection by Best Western

Terrace/patio
Terrace/patio
Standard Room, 1 Queen Bed, Non Smoking (Canopy Bed) | Individually decorated, individually furnished, desk, iron/ironing board
Breakfast, lunch and dinner served
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Laundry
  • Housekeeping

Explore the area

View in a map
45 Main Street, Fulford, York, England, YO10 4PJ
  • Place, University of York
    ‪17 min walk‬
  • Place, Shambles
    ‪4 min drive‬
  • Place, York Racecourse
    ‪5 min drive‬
  • Airport, Leeds (LBA-Leeds Bradford)
    ‪46 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds, Non Smoking

Individually decorated, individually furnished, desk, iron/ironing board

Standard Room, 2 Single Beds, Non Smoking

8.4 out of 10
Very good
(8 reviews)
  • 9 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | Individually decorated, individually furnished, desk, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking

8.6 out of 10
Excellent
(31 reviews)
  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Deluxe Room, 1 Queen Bed, Non Smoking | Individually decorated, individually furnished, desk, iron/ironing board

Deluxe Room, 1 Queen Bed, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 10 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking (Canopy Bed)

Standard Room, 1 Queen Bed, Non Smoking (Canopy Bed) | Individually decorated, individually furnished, desk, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking (Canopy Bed)

10.0 out of 10
Exceptional
(1 review)
  • 9 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Apartment, 1 Double Bed, Non Smoking, Kitchenette

Standard Apartment, 1 Double Bed, Non Smoking, Kitchenette | Individually decorated, individually furnished, desk, iron/ironing board

Standard Apartment, 1 Double Bed, Non Smoking, Kitchenette

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | Individually decorated, individually furnished, desk, iron/ironing board

Superior Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 9 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking

Suite, 1 Queen Bed, Non Smoking | Individually decorated, individually furnished, desk, iron/ironing board

Suite, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Deluxe Suite

  • Sleeps 2

Standard Twin Room

  • Sleeps 2

Apartment

  • Sleeps 2

View all photos for 1 Queen Bed, Non-Smoking, Poster or Canopy Bed

Bathroom | Eco-friendly toiletries, hair dryer, towels

1 Queen Bed, Non-Smoking, Poster or Canopy Bed

  • Sleeps 2

Standard Room with Double Bed-Non-Smoking

  • Sleeps 2

Deluxe Double Room

  • Sleeps 2

Superior King Room

  • Sleeps 2

Similar properties

Bar (on property)

Holiday Inn York by IHG

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.1 out of 5, Very good, 1,020 reviews
The price is CHF 68
includes taxes & fees
12 Oct - 13 Oct
Holiday Inn York by IHG

About this property

York Pavilion Hotel, Sure Hotel Collection by Best Western

Georgian hotel with restaurant and bar/lounge
A restaurant, a bar/lounge and a snack bar/deli are available at this hotel. WiFi in public areas is free. Additionally, coffee/tea in a common area, a business centre and conference space are on-site. Housekeeping is available on request.
York Pavilion Hotel, Sure Hotel Collection by Best Western offers 63 accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually furnished and decorated. Flat-screen televisions come with digital channels. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at York Pavilion Hotel, Sure Hotel Collection by Best Western. During your stay, you'll be within walking distance of University of York. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute drive from University of York and a few minutes from Shambles
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and 4 meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 0 square feet (0 square metres) and includes conference space. The business-friendly York Pavilion Hotel, Sure Hotel Collection by Best Western also features a terrace, a garden, and a picnic area. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star York hotel.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM to 9:30 AM and at the weekend from 8:00 AM to 10:00 AM.
Langton's Brasserie – This restaurant serves breakfast, lunch and dinner.
A hosted evening meal is available for a surcharge daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (GBP 15 per day)
  • Limited on-site parking

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 19.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of GBP 26.95
  • Snack bar/deli

Restaurants on site

  • Langton's Brasserie

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 4 meeting rooms
  • Business centre
  • Conference space

Outdoors

  • Garden
  • Picnic area
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Front entrance ramp
  • Hardwood flooring in public areas
  • No lift
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge

More

  • 100% renewable energy
  • 2 buildings
  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Georgian architecture
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:30 PM; check-in end time: 11 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 25

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 40.0 per night.
  • Cots (infant beds) are available for GBP 15.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately GBP 19.95 per person
  • Uncovered self-parking fee: GBP 15 per day
  • Late check-out fee: GBP 25 (subject to availability)
  • Crib (infant bed) fee: GBP 15.0 per stay
  • Rollaway bed fee: GBP 40.0 per night
  • Hosted evening meal: GBP 26.95

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and sofa beds
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
The 4 apartments with kitchenettes are located across the road from the main hotel building.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Pavilion Hotel
Best Western Pavilion Hotel York
Best Western Pavilion York
Best Western York Pavilion
Best Western York Pavilion Hotel
Pavilion Hotel York
Pavilion York
York Best Western Pavilion Hotel
York Pavilion
York Pavilion Hotel
York Best Western
Best Western Pavilion
Best Western York Pavilion Hotel
York Pavilion Hotel, Sure Hotel Collection by Best Western York
York Pavilion Hotel, Sure Hotel Collection by Best Western Hotel

Reviews

York Pavilion Hotel, Sure Hotel Collection by Best Western Reviews

8.2

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 429 out of 1016 reviews
Rating 8 - Good. 361 out of 1016 reviews
Rating 6 - Okay. 124 out of 1016 reviews
Rating 4 - Poor. 71 out of 1016 reviews
Rating 2 - Terrible. 31 out of 1016 reviews

Reviews

4/10 Poor

Alan

Liked: Cleanliness

Could be so much better.

The sign at the door regarding the age of the property doesn't explain worn carpets in the bedroom! Nor does it explain the very limited menu of which items had run out on what appeared to be a very quiet Saturday night. What items were available we had to chase up as they had forgotten. Charging for parking may be normal in York. We had low expectations based on the previous reviews we read but we chose this hotel for it's proximity to the racecourse. It has character but could be so much better.
Stayed 2 nights in Jun 2025

10/10 Excellent

Nigel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was just what we wanted
Stayed 2 nights in Jul 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay near York racecourse

Lovely building, with lovely staff. Would highly recommend and we will be booking back in next time we stay in york
Stayed 1 night in Jun 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 2 nights in Jun 2025

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Love this hotel,its quiet and relaxed,staff always friendly
Stayed 1 night in Jun 2025

6/10 Okay

S

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Charming building, room was very hot

It is a lovely charming old building which we generally love and respect. Sadly we were there on a hot day and the room with its poor ventilation and no AC, it was like an oven. There was a gentle breeze outside and we had a lovely pleasant dinner in the garden. But sleeping in that heat was impossible despite the small table fan provided. We were exhausted the following day. I would not recommend the room in summer. Staff were lovely, food was nice. Shame we could not get the much needed good night's sleep. The lino in the bathroom did not do it's charm much good, but it was the heat that got to us.
Stayed 1 night in Jun 2025

6/10 Okay

Cheryl

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Head of

Stayed 2 nights in May 2025

8/10 Good

david

Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Business traveller
Excellent value for money.
Stayed 1 night in May 2025

2/10 Terrible

Ian

Travelled with partner
Very dated . Staff at breakfast have no idea and had to wait an hour to get a cooked breakfast asked to speak to manager no one came . Don’t stay here
Stayed 1 night in May 2025

6/10 Okay

Tiffany

Travelled with family
Disliked: Property conditions & facilities
Room condition too old, even staircase, refurbishment is necessary and parking is too expensive. Should publish parking fees on website before booking for consideration and only found out after booking made (too late/no chance to cancel booking)
Stayed 1 night in May 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unsatisfactory

Unpolite staff on check in. Having to pay £15 for parking even though we were only there 8 hours.
Stayed 1 night in May 2025

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service

Disappointing

I booked a Superior King room but we were given a standard double, when we asked at reception if this was the correct room, the receptionist lied and told us the booking information stated it was a double. I could easily see my details on her screen, which clearly stated the correct Superior King room. She gave us new keys for our room which ended up being a Deluxe King, not a Superior. Not what I'd booked: basic room, bath filled right up when shower was being used, no extractor fan in the bathroom so everything was damp and soaked. Car park cost us £15.
Stayed 1 night in May 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Beautiful old traditional hotel Only down side was the room mainly bathroom could do with a visit from a professional decorator. Other that we loved it and will be back
Stayed 1 night in May 2025

8/10 Good

Ken

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Leonard

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the quietest hotels I have stayed at in York.The staff were excellent.The hotel was perfect for our needs and was ten minute drive to where we needed to go.They had on site private parking.The breakfast was excellent,lots of choices.
Stayed 3 nights in May 2025

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Lynda

Stayed 7 nights in May 2025

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

MIKE

Business traveller
Charming hotel but showing signs of its age. Could do with refurbishment in the rooms as it’s been a while since they were last done. It’s all a bit dated inside which, for a hotel playing on its history is possibly part and parcel of it, but it doesn’t scream boutique. But a lot of people love that kind of thing so this is their hotel. Parking at £15 a night is, however, extortionate. I’d expect a hotel like this to give free parking to its guests. (I know street parking is free but you would expect a hotel like this to have it complementary). Food was average. Nothing wrong with it but nothing exceptional either. I’d probably venture into York next time & partake of one of the restaurants there. Easily walkable from the hotel, it takes about 30 mins or so.
Stayed 2 nights in May 2025

2/10 Terrible

Andrew

Disliked: Staff & service, amenities, property conditions & facilities
No useful power points in the room. It is 2025 not 1925. Need power and sockets within easy reach. Bedside table for recharging phone would be really useful. Having to pay a £50 charge on arrival and then claim a refund in the morning is so bizarre. What do they expect - that I’m going to trash the room rock n roll style or steal a towel?
Stayed 1 night in May 2025

6/10 Okay

john

Liked: Staff & service
The property in itself is lovely. The interior is in need of a major refurb. Details like no usb charging points . Mattress in need of replacement carpet looking threadbare curtain rail parts falling off.. Food is good but not exceptional. Prices too high for what it is . Parking very expensive considering it's not in the city centre etc etc. Parking on the road ( The A19 ) A major trunk road is not a good option.. . In short ..So much potential in reality, staff and location apart no
Stayed 2 nights in May 2025

4/10 Poor

Richard

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Charged for parking £15! Check in slow , took a card and 1p even though we didn’t want room Service
Stayed 1 night in May 2025