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York Pavilion Hotel, BW Signature Collection

3.0 star property

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Photo gallery for York Pavilion Hotel, BW Signature Collection

Exterior
Restaurant
Restaurant
Terrace/patio
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Parking available
  • Business services
  • Bar
  • Laundry room

Explore the area

View in a map
45 Main Street, Fulford, York, England, YO10 4PJ
  • Place, University of York
    ‪16 min walk‬
  • Place, McArthur Glen Designer Outlet
    ‪2 min drive‬
  • Place, York Racecourse
    ‪5 min drive‬
  • Airport, Leeds (LBA-Leeds Bradford)
    ‪55 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds, Non Smoking

Individually decorated, individually furnished, desk, iron/ironing board

Standard Room, 2 Single Beds, Non Smoking

8.4 out of 10
Very good
(8 reviews)
  • 9 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | Individually decorated, individually furnished, desk, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking

8.6 out of 10
Excellent
(35 reviews)
  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Deluxe Room, 1 Queen Bed, Non Smoking | Individually decorated, individually furnished, desk, iron/ironing board

Deluxe Room, 1 Queen Bed, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 10 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking (Canopy Bed)

Standard Room, 1 Queen Bed, Non Smoking (Canopy Bed) | Individually decorated, individually furnished, desk, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking (Canopy Bed)

10.0 out of 10
Exceptional
(1 review)
  • 9 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Apartment, 1 Double Bed, Non Smoking, Kitchenette

Standard Apartment, 1 Double Bed, Non Smoking, Kitchenette | Individually decorated, individually furnished, desk, iron/ironing board

Standard Apartment, 1 Double Bed, Non Smoking, Kitchenette

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | Individually decorated, individually furnished, desk, iron/ironing board

Superior Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 9 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking

Suite, 1 Queen Bed, Non Smoking | Individually decorated, individually furnished, desk, iron/ironing board

Suite, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Deluxe Suite

  • Sleeps 2

Standard Twin Room

  • Sleeps 2

Apartment

  • Sleeps 2

View all photos for 1 Queen Bed, Non-Smoking, Poster or Canopy Bed

Bathroom | Eco-friendly toiletries, hair dryer, towels

1 Queen Bed, Non-Smoking, Poster or Canopy Bed

  • Sleeps 2

Standard Room with Double Bed-Non-Smoking

  • Sleeps 2

Deluxe Double Room

  • Sleeps 2

Superior King Room

  • Sleeps 2

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About this property

York Pavilion Hotel, BW Signature Collection

Georgian hotel in York with a bar
This hotel features a bar/lounge, coffee/tea in a common area and a business centre. WiFi in public areas is free. Other amenities include self parking, conference space and concierge services. Housekeeping is available on request.
York Pavilion Hotel, BW Signature Collection offers 63 accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually furnished and decorated. Flat-screen televisions come with digital channels. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at York Pavilion Hotel, BW Signature Collection. During your stay, you'll be within walking distance of University of York. Features include free WiFi in public areas, plus a bar and a business centre.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute drive from University of York and a few minutes from Shambles
Public spaces have free WiFi. Business amenities include a business centre and 4 meeting rooms. You can enjoy a drink at the bar/lounge. Event space at this hotel measures 0 square feet (0 square metres) and includes conference space. The business-friendly York Pavilion Hotel, BW Signature Collection also features a terrace, a garden, and a picnic area. The hotel can provide concierge services and wedding services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star York hotel.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM to 9:30 AM and at the weekend from 8:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (GBP 15 per day)
  • Limited on-site self parking

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 19.95 per person
  • A bar/lounge
  • Coffee and tea in common areas

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 4 meeting rooms
  • Business centre
  • Conference space

Outdoors

  • Garden
  • Picnic area
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Front entrance ramp
  • Hardwood flooring in public areas
  • No lift
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge

More

  • 100% renewable energy
  • 2 buildings
  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Georgian architecture
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 45

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 40.0 per night.
  • Cots (infant beds) are available for GBP 15.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately GBP 19.95 per person
  • Uncovered self-parking fee: GBP 15 per day
  • Late check-out fee: GBP 45 (subject to availability)
  • Crib (infant bed) fee: GBP 15.0 per stay
  • Rollaway bed fee: GBP 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and sofa beds
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
The 4 apartments with kitchenettes are located across the road from the main hotel building.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Pavilion Hotel
Best Western Pavilion Hotel York
Best Western Pavilion York
Best Western York Pavilion
Best Western York Pavilion Hotel
Pavilion Hotel York
Pavilion York
York Best Western Pavilion Hotel
York Pavilion
York Pavilion Hotel
York Best Western
Best Western Pavilion
Best Western York Pavilion Hotel
York Pavilion Hotel, Sure Hotel Collection by Best Western York
York Pavilion Hotel, Sure Hotel Collection by Best Western Hotel

York Pavilion Hotel, BW Signature Collection Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 431 out of 1007 reviews
Rating 8 - Good. 346 out of 1007 reviews
Rating 6 - Okay. 127 out of 1007 reviews
Rating 4 - Poor. 71 out of 1007 reviews
Rating 2 - Terrible. 32 out of 1007 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was amazing and food good definitely be back forgot my watch and the hotel rang me to send back
Stayed 2 nights in Oct 2025

10/10 Excellent

Tim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and well equipped. Staff were excellent, especially Nick at the bar. Didn't try the restaurant. Hotel generally was clean and well looked after and the grounds are pleasant. In a nice area with good transport into the city, although this is walkable. Only downside was the "nominal" fee for parking was £15 per night.
Stayed 2 nights in Oct 2025

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was great service was great but wasn’t to happy about the £15 per night to park I think these charges should be mentioned in the listing of such hotels as this is an unexpected charge on arrival
Stayed 1 night in Sep 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient location on the main road.Parking on site is chargeable but if you don’t mind a short walk then it’s possible to find somewhere on the road outside
Stayed 1 night in Sep 2025

10/10 Excellent

Sheila

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elegant hotel
Stayed 1 night in Oct 2025

10/10 Excellent

Marcel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant old fashioned and comfortable hotel
Stayed 1 night in Sep 2025

8/10 Good

Mr Daniel P

Stayed 3 nights in Sep 2025

10/10 Excellent

Dusan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old style charm
Stayed 1 night in Sep 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for a stay in York. Leave your car in the secure, paid car park and catch the bus in to town
Stayed 1 night in Sep 2025

6/10 Okay

Selcuk

Liked: Cleanliness, room comfort
Nice hotel. They didn’t say that car park isn’t free
Stayed 1 night in Sep 2025

8/10 Good

Stuart

Travelled with family
Disliked: Property conditions & facilities
Needs a decent refurb!
Stayed 1 night in Sep 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really lovely room, beautiful hotel and service was impeccable really really good staff
Stayed 1 night in Sep 2025

6/10 Okay

Pamela

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not recommending

Room had huge cobwebs in every corner. Very dusty. Toilet was very finicky to flush if we got it to at all. Room was also freezing. The window was open when we got in and the heat was not turned on. When we mentioned this in the morning the front desk brushed us off saying the heat hasn’t been turned on yet as it will get warm again next week. We froze all night long! Awful sleep on narrow beds with flat pillows in the cold.
Stayed 1 night in Sep 2025

8/10 Good

Simon, Newbury

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Tony

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Ygo
Stayed 2 nights in Sep 2025

6/10 Okay

Brenda

Liked: Cleanliness, staff & service
Nice old building. Rooms need a bit of attention. Shower in our room was awful. Couldn’t turn controls as too stiff, water was either cold or boiling. Shower leaked too.
Stayed 1 night in Sep 2025

6/10 Okay

Amit

Disliked: Room comfort
Room heating was broken and I had to deal with fan heater for 2 days. Room wasn’t up to the mark. The hotel review gave me complete incorrect picture.
Stayed 2 nights in Sep 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A little gem

Beautiful spacious room and a huge bathroom - a lovely 30 minute walk into York.
Stayed 1 night in Sep 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Great location with bus into the city outside
Stayed 1 night in Jul 2025

4/10 Poor

Dave

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
NOT RECOMMENDED. Cleaning of the bathroom can only be described as systematically neglected. For a "premium" room to be carpeted with strips of stair carpet stitched together is comical. On top of that, having to pay to park at the property is money grabbing. Our room was above a function room where a wedding was taking place, a fact that was only advised to us three days before our visit with no option to move to an alternative room. Spend your money somewhere else.
Stayed 2 nights in Aug 2025

10/10 Excellent

Cara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An amazing stay

The staff was very welcoming on our arrival and very helpful. Our room was 49. The very clean and the bed was very comfortable then only issue was the fan in bathroom didn’t go off once the light had been turned off so all night the fan was low back ground noise. But everything else was lovely and breakfast the next morning was amazing and plenty off food to eat. Would definitely stay again and recommend to family /friends.
Stayed 1 night in Sep 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Matt

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable country-house style hotel

My room was comfortable and clean, with everything I needed. The bedroom was not huge, but the bathroom was. The four-poster bed was very comfy, and there was just enough space to unpack my things and put them away. The bathroom had lots of floor space, a good shower over the bath, and a large mirror. One downside was that there was no view to speak of, one window looks out over a flat roof and the other looks at a wall. Another downside is that parking and breakfast are charged extra to the room. However, the rest of the hotel had comfortable space to sit, both outside and inside. Also, the hotel is on a main road (not thst I noticed from inside) so it is easy to get to, drive from, and is on a frequent bus route. The staff were also very friendly and helpful. I saw the staff help with luggage and noticed that there is a clothes mending service too. I would happily stay again.
Stayed 5 nights in Aug 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service

Oldyplace

The hotel was ok, quite a small entrance , lots of stairs,there's no lift, no good if you have a problem using stairs. You can park the car on.the main road, outside the hotel for free. No air-conditioning, so its quite hot. You have a small fan. Our room look reall old. You have a quite choice for breakfast.
Stayed 1 night in Aug 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Aug 2025