I rented a room on expedia.a double king room it had a picture of two beds when i rented it.i get to the hotel.after driving 800 miles.i had my husband and autistic son with me i contacted .your people,they said i had correct room and picture on room confiemation was taken down ,no one would help us.i had to go buy a air mattress on thanksgiving for my son.also their pool was closed.continental breakfast was gross.so disappointed is beyond what i am.thank you michael hammer
Room was clean with zero charm . But the lobby, elevators, amenities are ruin down. Old , dusty and discolored. Even at this price it should be a bit better .
Night staff , one person with her headphones on didnât seem to know much about the property..
The weekday staff was professional, but the weekend worker at the desk, who appeared to be an Islander by his accent, was strange. He didnât know how to print a receipt/bill correctly, acted shady and asked me to input my credit card again even though I did it the day before, which made me very suspicious.