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Utopia Naeba

3.0 star property

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Photo gallery for Utopia Naeba

Exterior
Rooftop terrace
Japanese Style Quadruple Room 6 Tatami | Desk, WiFi, bed sheets
Dining
Reception

Reviews

6.8 out of 10

Popular amenities

  • Laundry
  • Housekeeping
  • Breakfast available
  • Restaurant

Explore the area

Map
184-5 Mikuni, Yuzawa Naeba, Yuzawa, Niigata, 949-6212
  • Naeba Ski Resort
    ‪7 min walk‬
  • Kagura Tashiro Ski Resort
  • Kagura Ski Resort
    ‪21 min drive‬

Room options

View all photos for Japanese Style Quadruple Room 6 Tatami

Japanese Style Quadruple Room 6 Tatami | Desk, WiFi, bed sheets

Japanese Style Quadruple Room 6 Tatami

  • 13 sq m
  • River view
  • Sleeps 4
  • 4 Single Futons

View all photos for Deluxe Twin Room, Private Bathroom

Deluxe Twin Room, Private Bathroom | Desk, WiFi, bed sheets

Deluxe Twin Room, Private Bathroom

  • 17 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

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About this property

Utopia Naeba

Riverfront hotel in Yuzawa with a restaurant
A restaurant, a microwave in a common area and a fridge in a common area are available at this smoke-free hotel. Other amenities include laundry facilities, an arcade/games room and tour/ticket assistance.
Utopia Naeba offers 20 accommodations with fireplaces and complimentary slippers. LCD televisions are featured in guestrooms. Bathrooms include complimentary toiletries, hairdryers, children's slippers and toothbrushes and toothpaste. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Public bath/onsen services include an indoor public bath.
During your stay at Utopia Naeba, you're just a quick walk from Naeba Ski Resort. Enjoy features like a restaurant, breakfast (surcharge) and laundry facilities.
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Amenities include laundry facilities, multilingual staff and a terrace
  • On-site recreation includes ski equipment rentals
  • Just a 1-minute drive from Naeba Ski Resort and 7 minutes from Kagura Tashiro Ski Resort
There's a restaurant on site. A terrace, a vending machine, and an arcade/games room are also featured at the family-friendly Utopia Naeba.

This 3-star Yuzawa hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 8:30 AM.
Utopia Naeba has a restaurant on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transport

  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:30 AM to 8:30 AM for a fee: JPY 1,000 per person
  • A restaurant

Things to do

  • Arcade/game room
  • Games
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • TV in common areas

Family friendly

  • Arcade/game room
  • Baby bath
  • Baby toys
  • Children's books
  • Children's dinnerware
  • Children's games
  • Children's toys
  • Highchair
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • On a river
  • Terrace

Spa

  • Public indoor bath (no minerals)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 3 floors
  • 4 buildings
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Electric kettle

More

  • Desk
  • Fireplace
  • Heating

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10 PM
Early check-in subject to availability
Early check-in fee: JPY 500
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: JPY 700

Special check-in instructions

The property charges JPY 5 for credit card payments
The front desk is open daily from 7 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 6PM to receive dinner.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1000 per person
  • Early check-in fee: JPY 500 (subject to availability)
  • Late check-out fee: JPY 700 (subject to availability)
  • Credit card charges are subject to a surcharge of JPY 5

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
The front desk at this property is open daily from 7 AM - 10:00 PM.
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Utopia Naeba Hotel Yuzawa
Utopia Naeba Hotel
Utopia Naeba Yuzawa
Utopia Naeba Hotel
Utopia Naeba Yuzawa
Utopia Naeba Hotel Yuzawa

Utopia Naeba Reviews

Reviews

6.8
Rating 10 - Excellent. 8 out of 34 reviews
Rating 8 - Good. 9 out of 34 reviews
Rating 6 - Okay. 9 out of 34 reviews
Rating 4 - Poor. 4 out of 34 reviews
Rating 2 - Terrible. 4 out of 34 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

4.8/10

Amenities

6.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Davaatseren

Stayed 1 night in Mar 2022

6/10 Okay

chie

Disliked: Cleanliness
ユーミン苗場コンサートの為に1泊素泊まりしました。 口コミを読んでいたので覚悟して行きましたが、それほど悪くはありませんでした。 吹雪の夜にプリンスホテルまで歩いて15分程でしたし、コンサート後の夜中1時までお風呂に入れました！湯船もお湯が出っ放しで綺麗でした。 部屋のガスストーブも温かかったです。 朝食に無料パンがあると口コミで見たのですが、ありませんでしたが、無料のコーヒーはあり美味しかったです。 でも、部屋の壁が薄いようで隣の音が丸聞こえで、夜中の隣りの部屋の咳が気になり眠れませんでした…。 あと、掛け布団のカバーが代えてないようで長い髪の毛が付いていてゲンナリしました…。 あと、歯ブラシとバスタオルしか無くて、浴衣と手拭いも欲しかったです。
Stayed 1 night in Feb 2025

4/10 Poor

Hiraku

Disliked: Cleanliness, property conditions & facilities
コスパが悪い。 普通のホテル並みの料金で実質民宿並みの施設と食事。
Stayed 1 night in Feb 2025

10/10 Excellent

NAOKI

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

やっぱりユートピア、最高！Thanks！

Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good room

1. 傳統的民宿，物美價廉。 2. 離雪場算近。 3. 晚餐營養，極適合剛運動完的旅客。 4. 服務人員親切，會說英文。 5. 廁所與浴場比較小。
Breakfast
Chicken hotpot (dinner)
Chicken steak (dinner)
Hamburger steak (dinner)
Stayed 5 nights in Jan 2025

6/10 Okay

shoichi

Stayed 1 night in Dec 2024

6/10 Okay

大貴

Stayed 2 nights in Feb 2024

8/10 Good

Takahiro

Stayed 2 nights in Jan 2024

2/10 Terrible

??

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2023

8/10 Good

MASAHITO

Liked: Staff & service
Stayed 1 night in Feb 2023

10/10 Excellent

??

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
アットホームな雰囲気で安心感がありました。スタッフは皆さん親切でまた次回利用したいと思いました。
Stayed 1 night in Feb 2023

2/10 Terrible

shinto

Stayed 1 night in Jan 2023

2/10 Terrible

lin seimei

Travelled with family, Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
住所登録間違った上に、連絡先登録も間違っている。幸い交番のおかげて、見つかった。 施設　室内暖房が常に切れ、夜中寒くなって何回も起きている。 サ一ビス　今まで最悪。
Stayed 1 night in Jan 2022

6/10 Okay

Daisuke

Business traveller
Disliked: Cleanliness, property conditions & facilities

部屋に関して

スキー場からのアクセスは良い。 部屋はイマイチだか、食事は悪くない！
Stayed 2 nights in Mar 2021

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities

いろいろな気配りありでしたが

yumingのコンサートに対応していただき１時までお風呂の対応をしていただきました。ありがたかったです。その時間過ぎるとお湯が出なくなり、水になるので時間厳守です。 共同トイレは便座にシートが敷いてあることでかえって違和感でした。プリンスにはとても近く助かりました。
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Travelled with family
Disliked: Room comfort

少し残念。でも概ね好感触。

部屋に洗面所はあったがコップが無く不便だった。大浴場は普段の使用時間を過ぎてもコンサートの後でも入れるようにしていただいて助かりました。
Stayed 1 night in Feb 2020

10/10 Excellent

Naoki

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ユーミンのコンサートの終了後、宿泊させていただきました。アクセスの良さと２４時でのチェックインOKとかなりユーズウがききます。ありがとうございました。
Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
アットホームな宿で、対応も気持ち良かったです。 また、利用したいと思います。
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

kazuhiro

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Seiichiro

Stayed 2 nights in Dec 2019