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Sansatei Genbukan

2.5 star property

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Photo gallery for Sansatei Genbukan

A serene garden with a pond, lush greenery, and a modern building with large windows.
A traditional Japanese-style entrance with a wooden gate, a potted plant, and bamboo decorations.
A hotel entrance with a covered walkway, a large building in the background, and a well-lit garden area.
A spacious lobby with a large window, multiple seating areas, and traditional lanterns.
Spa

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Air-conditioning
  • Breakfast available
  • Business services
  • Housekeeping

Explore the area

View in a map
30 Higashiura, Togattaonsen, Zao, Miyagi, 989-0916
  • Place, Togatta Onsen
    ‪1 min walk‬
  • Place, Miyagi Zao Kokeshi Doll Hall
    ‪3 min walk‬
  • Place, Zao Quasi-National Park
    ‪9 min walk‬
  • Airport, Sendai (SDJ)
    ‪71 min drive‬

Room options

Japanese Style Room GENBU

  • Mountain view
  • Sleeps 4
  • 4 Single Futons

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About this property

Sansatei Genbukan

Along with a full-service spa, this ryokan has a meeting room and a garden. Self parking is free. Other amenities include a front desk safe.
Sansatei Genbukan offers 20 air-conditioned accommodations with a safe and complimentary slippers. Flat-screen televisions are featured in guestrooms. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the ryokan's full-service spa. Services include massages. The spa is open daily.

Public bath/onsen services include an indoor mineral hot spring (onsen) and a yukata (Japanese robe). These services feature separate men's and women's areas. The ryokan bathing area is open from 11:00 AM to 8:30 AM. There are hot springs on site.

During your stay at Sansatei Genbukan, you're just a quick walk from Miyagi Zao Kokeshi Doll Hall. Features include free self-parking, plus a full-service spa and breakfast (surcharge).
  • Free self-parking
  • Buffet breakfast served daily for a fee
  • Indulge with massages at the spa
  • Amenities include a front desk safe, a meeting room and a lift
  • On-site recreation includes hot springs
  • 8.8 mi (14.1 km) from Zao Fox Village
As a guest of Sansatei Genbukan, you'll find a full-service spa and hot springs. Sansatei Genbukan also features karaoke, a garden, and a front desk safe. Free self parking is available.

Smoking is allowed in designated areas at this Zao ryokan.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 9 AM.

Property amenities

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7 AM to 9 AM for a fee: JPY 1,650 for adults and JPY 1,650 for children

Things to do

  • Full-service spa
  • Hot springs
  • Karaoke

Family friendly

  • In-room refrigerator

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Garden

Full-service spa

  • Hot springs
  • Massage
  • Public bath open from 11:00 AM - 8:30 AM
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa open daily
  • Yukata (Japanese robes)

Accessibility

  • Lift

More

  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 7 PM to receive dinner.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1650 for adults and from JPY 1650 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7 AM - midnight.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Additional fees may apply to children age 0-3 for items such as extra bedding and meals.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Sansatei Genbukan Inn Zao
Sansatei Genbukan Inn
Sansatei Genbukan Zao
Sansatei Genbukan Zao
Sansatei Genbukan Ryokan
Sansatei Genbukan Ryokan Zao

Sansatei Genbukan Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 15 out of 32 reviews
Rating 8 - Good. 8 out of 32 reviews
Rating 6 - Okay. 8 out of 32 reviews
Rating 4 - Poor. 1 out of 32 reviews
Rating 2 - Terrible. 0 out of 32 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was courteous and the hotel was in a nice location. The bath was very nice. The advertisement said we would have a buffet breakfast but instead they served us breakfast in the room next door to us - which was beautiful and very nice. However we had the choice of 7:30 am or an 8 am breakfast, so if you want to sleep later don't order breakfast. My husband needed to stay until 12 noon for an online meeting, but check-out time is 10 am. They charged us 3000 yen to stay an two extra hours - which I thought was too much money and a little ungracious of them.
Stayed 1 night in Jul 2021
Verified

6/10 Okay

HARUYUKI

Liked: Cleanliness, property conditions & facilities, room comfort

硫酸塩泉の温泉

平日でしたので訪問客はまばらでした。設備は多少古いが清潔で豪華。温泉は硫酸塩泉で、茶褐色の少し熱めのお湯。妻は気に入ったようです。
Stayed 1 night in Jul 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
古いですが、古いなりの良さがあります。 風呂が付いた部屋にグレードアップして頂きました。 小さい子供が居たので、本当に助かりました。
Stayed 1 night in Aug 2020
Verified

8/10 Good

Hakbu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

夕ご飯に困る

お部屋にシャワーが無いのが残念でした。また、ご飯を食べるところも無く、夕食はカップラーメンで済ませました。簡単でも良いので下さい何かあったらと思いました。
Stayed 1 night in Aug 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
River view from the room was awesome. Evertything was perfect. Beautiful hotel and onzen was also good.
Stayed 2 nights in Dec 2019
Verified

10/10 Excellent

Winson

Liked: Cleanliness, amenities, property conditions & facilities
設施新，員工有禮貌。價格合理。整體令人滿意。溫泉不錯，設施新淨，溫泉外有自動售賣機買牛奶，最喜歡是溫泉很 瓶凍牛奶，現在不是太多旅館有牛奶買。
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
かなり安いにもかかわらず、部屋はきれいでかつ喫煙もできて良かった
Stayed 1 night in Nov 2019
Verified

6/10 Okay

ha

Liked: Cleanliness, staff & service
川沿いで広い部屋だった。敷き布団が、薄いのがきになる。 近くのご飯やさんの情報がもう少しあったら良かったのに。
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

小狐狸

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
很體貼的旅館 很多小地方都有展現其細心之處 是下次來藏王還會再選擇入住的地方
Stayed 1 night in Oct 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
+Good service. Sufficient parking spaces available. Good spacious room with nice river view. Nice outdoor & Indoor Public Onsen. - Unpleasant smell from the restroom in our room.
Stayed 1 night in Nov 2018
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
お部屋は年代を感じられましたが、旅館スタッフの感じがとても良くて、お風呂もお部屋の広さや景色も良かったです。 激安価格の宿泊だったので、旧館ということもあり畳が疲れてたりトイレが昔のタイプなので狭いです。お部屋のお掃除ももう少し丁寧にして頂きたかった点がちょっと残念かな。 新館はHPで紹介されているようなステキなお部屋だったのではないかな、と思います。 家族での宿泊で、小さすぎるトイレやお部屋からの景色やお風呂など、子供達にとってどれも楽しい思い出になりましたよ。 近場のこけし館ではこけし作りをしているおじいさんにホッコリしてきました。 お天気が雨でお散歩できませんでしたが、旅館周辺のお散歩は気持ち良さそうでした。
Stayed 1 night in Oct 2018
Verified

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness

設備が古い為か、衛生面が少し気になる

温泉はとても快適だったが、部屋の水道の水が濁っていたり、そもそも水道の出が悪かったり、トイレの臭気が強いなど、設備の古さのせいか、所々で残念に思う点があった。
Stayed 1 night in Sep 2018
Verified

10/10 Excellent

HIDEYUKI

すばらしい

とても綺麗な旅館で特に温泉がすばらしい。 朝ごはんも美味しくサービスが行き届いていた。
Stayed 1 night in Aug 2018
Verified

8/10 Good

Yoko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
部屋からの景色、川の流れに癒されました。
Stayed 1 night in Aug 2018
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness

宿泊の注意点

注意点、コンセントの数が少ない。wifiはロビーのみ。 食事は、以前と変わりバイキング形式に変更されたのは、良かったです。
Stayed 1 night in Jun 2018
Verified

6/10 Okay

Verified traveller

トイレは、和式トイレを無理矢理洋式にしており、衝撃でした。 布団が薄っぺらく、綿ぼこりがすごかったです。 3日目の掃除がかなり適当で、布団は綺麗にしてあったのですが、ゴミがそのままでした。 値段相応という感じです。
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent value, great location.

Excellent value, great location.
Stayed 1 night in Jan 2018
Verified

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
部屋は値段相応だった 朝食は充実していた チエックアウト後、スキーの後で無料で温泉に入れてくれたのが非常に良かった
Stayed 1 night in Feb 2018
Verified

6/10 Okay

Verified traveller

お風呂が良かったです 露天風呂もあってゆっくり休めました 素泊まりで利用しましたが、この値段で泊まれてとても満足です
Stayed 1 night in Oct 2017
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2020
Verified

10/10 Excellent

miki

Stayed 1 night in Jul 2020
Verified

8/10 Good

Amber

Stayed 1 night in Jul 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2020
Verified

10/10 Excellent

Yuko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020