"Perfection of hospitality! The hotel is a dream. Cozy rooms, beautiful views, amazing food quality. " More
2 Oct 2019 by CERVO
Lieber Anonymous Vielen Dank für deine tolle Bewertung! Wir wünschen Dir einen schönen Tag. Beste Grüsse aus Zermatt Lukas Meier Hotel & Operations Manager
The property is closed between 13 October and 21 November.
After a day on the slopes, indulge in a treatment at the full-service spa or enjoy the use of a steam room. Conveniences like ski storage, ski passes and shopping on site allow you to spend less time with logistics and more time on the slopes. When the sun goes down, sip après-ski drinks in the hotel's bar. There are 2 restaurants on site, along with a coffee shop/cafΘ. Free breakfast is served daily. WiFi is free in public spaces. This 5-star Zermatt hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
CERVO Mountain Resort offers 36 forms of accommodation with iPod docking stations and DVD players. Rooms open to balconies. Satellite televisions are provided. Fridges, coffee/tea makers and minibars are provided. Bathrooms include designer toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and safes. Housekeeping is offered on a daily basis and in-room massages can be requested.
Guests are served a free full breakfast daily from 7:00 AM to 10:30 AM.
CERVO Mountain Resort has 2 restaurants on site.
Room service (during limited hours) is available.
Recreational amenities at the hotel include ski-in/ski-out access and a sauna.
The recreational activities listed below are available either on-site or nearby; fees may apply.
The on-site spa has massage/treatment rooms. Services include hot stone massages, sports massages and body treatments. The spa is equipped with a sauna, a spa tub and a steam room. A variety of treatment therapies are provided, including aromatherapy.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Zermatt is in a car-free zone and can be reached only by train.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available. This property accepts credit cards, debit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions.Contactless check-out is available.Enhanced food service safety measures are in place. The property affirms that it follows sanitisation practices of Clean & Safe (Switzerland) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 star Superior and is displayed on this page as 5.0 stars.
