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Hotel Jägerhof

Property class: 3

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Photo gallery for Hotel Jägerhof

A wooden deck with a view of a mountain town, including houses and a mountain peak.
A cozy living room with a stone fireplace, comfortable seating, and a deer skull mounted on the wall.
A hotel room with a large window offering a view of snow-covered mountains and a prominent peak.
A spacious room with a wooden reception desk, a tiled floor, and a rustic wooden wall.
A dining area with a glass table, chairs, and a view of a snowy outdoor scene through large windows.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Gym
  • Bar

Explore the area

View in a map
Steinmattstrasse 85, Zermatt, VS, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Zermatt - Furi
    ‪1 min walk‬
  • Place, Furi - Riffelberg
    ‪1 min walk‬

Room options

View all photos for Alpine Double Room

A bedroom with a large bed, a chair, and a window with sheer curtains.

Alpine Double Room

9.0 out of 10
Wonderful
(17 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Alpine Single Room

A hotel room with a bed, a desk, a TV, and a window with curtains.

Alpine Single Room

8.4 out of 10
Very good
(18 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Family Room

A hotel room with a large bed, a smaller bed, a bench, and a mirror.

Family Room

10.0 out of 10
Exceptional
(8 reviews)
  • 34 sq m
  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Alpine Double Room with Matterhorn View

A mountain view with a snow-covered peak, wooden buildings, and a wooden roof.

Alpine Double Room with Matterhorn View

9.8 out of 10
Exceptional
(39 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Triple Room

A hotel room with a bed, a desk with a chair, a TV mounted on the wall, and a shower area.

Triple Room

10.0 out of 10
Exceptional
(13 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Small Alpine Double Room

A hotel room with a large bed, a wooden headboard, a heart-shaped wall decoration, bedside lamps, and a telephone on a small table.

Small Alpine Double Room

9.4 out of 10
Exceptional
(31 reviews)
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Suite

A compact room with a wooden wall, a small table with a bench, a white chair, and a television mounted on the wall.

Family Suite

9.0 out of 10
Wonderful
(4 reviews)
  • 80 sq m
  • Sleeps 6
  • 3 Double Beds
  • Free Wi-Fi

View all photos for Attica Family Suite with Matterhorn View

A wooden bench with a view of a mountain and houses.

Attica Family Suite with Matterhorn View

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds and 2 Large Single Sofa Beds
  • Free Wi-Fi

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About this property

Hotel Jägerhof

After a day on the slopes, return to dine at the restaurant and drink at the bar/lounge. Additional amenities at Hotel Jägerhof include ski storage and a health club.
Hotel Jägerhof offers 48 accommodations with a safe and a hairdryer. Cable televisions are provided. Bathrooms include baths or showers.

This Zermatt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Hotel Jägerhof. During your stay, you're just a quick walk from Zermatt-Matterhorn Ski Paradise. You'll find features such as free WiFi in public areas and free train pick-up service, plus a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a front desk safe, multilingual staff and a lift
  • On-site recreation includes a gym and bicycles to rent
  • Guests have great things to say about the clean guestrooms and the breakfast
  • Steps from Zermatt-Matterhorn Ski Paradise and Zermatt - Furi
  • Free train station pick-up shuttle service
  • Pets welcome for a fee
This mountain hotel's ski shuttle (surcharge) will get you to the slopes in no time. When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a restaurant on site. Free breakfast is available daily. WiFi is free in public spaces. This ski hotel also offers ski storage and a health club.

This 3-star Zermatt hotel is smoke free.

Guests are served a free buffet breakfast daily from 7 AM to 11:30 AM.
On-site venue – This restaurant specialises in international cuisine.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free train station pick-up shuttle
  • Ski shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7 AM to 11:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Health club
  • Ski storage

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains

Accessibility

  • Lift

More

  • 4 buildings
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 9 PM
Late check-in subject to availability
Minimum check-in age - 16

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 20 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Jägerhof offers transfers from the train station. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7:30 AM - 9:00 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Jägerhof
Hotel Jägerhof Zermatt
Jägerhof Zermatt
Hotel Jägerhof Hotel
Hotel Jägerhof Zermatt
Hotel Jägerhof Hotel Zermatt

Hotel Jägerhof Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 754 out of 1000 reviews
Rating 8 - Good. 220 out of 1000 reviews
Rating 6 - Okay. 16 out of 1000 reviews
Rating 4 - Poor. 6 out of 1000 reviews
Rating 2 - Terrible. 4 out of 1000 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

VICTORIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, amenities, breakfast is great.
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Cameron

Liked: Cleanliness
Gorgeous hotel with wonderful staff.
View of the Matterhorn from my balcony
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was also delicious and staff was friendly and room spacious and clean
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay at Hotel Jagerhof. The breakfast was great and staff was very friendly!
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Cindy

Very lovely staff, nice breakfast and just in general a great stay.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was extremely friendly, the beds were super comfy, we loved having a view of the Matterhorn from our balcony, breakfast was delicious, we would definitely stay here again!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Kai

Liked: Cleanliness, staff & service
It is a great hotel with a lovely bar for afternoon drinks.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Alison

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable room, great view, perfect location close to town and lifts, enjoyed the restaurant. 100% would stay there again and recommend.
Stayed 9 nights in Dec 2025
Verified review

10/10 Excellent

petr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were quiet and comfortable. We also had dinner one night in the restaurant and it was a lovely experience.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went above and beyond to answer questions, help with taxi and arrange breakfast for an early departure. The hotel is perhaps a 15 min. Walk from the train station and close to the gondola for the ski area, was also easy to navigate to and from. We chose it for a three bed bedroom.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impressive views of the Matterhorn. Large patio with plenty of light. Excellent breakfast. Good location.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous stay! Everything was perfect! Highly recommend!
View from room 334
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities
Family business. We had great stay during Zermatt. Great breakfast and dinner.
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Matti

Liked: Cleanliness, amenities, property conditions & facilities
Very nice ski hotel in a convenient location, not too far from lifts or the center of town with all the restaurants. Good ski room with boot warmers. Nice bar and good breakfast buffet.
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Cameron

Liked: Cleanliness, amenities, property conditions & facilities
Great service and food (morning buffet and evening restaurant). Staff were very friendly and helpful. Rooms were spacious and clean. Great hotel for a family visit.
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hotel and staff. The breakfast each morning was hearty and healthy. Short walk to the shuttle bus to the Matterhorn Paradise Gondola and all the activities in Zermatt. Would stay here again!
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff. Great breakfast. Shuttle to Tasch train station and easy walk to free e-bus to get to ski lifts. Would come back again.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
The view was magical! Staff, daily breakfast and location - all cannot be beat! We will be back.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had great experience! We highly recommend this place.
Jagerhof Hotel
View from the porch
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Flavia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing coffee and variety of of cheeses and breads
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 3 nights in Aug 2024
Verified review

10/10 Excellent

Vincenzo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location and great staff. 10/10 from us. Highly recommended. Would definitely stay here again. Also great breakfast with plenty of variety.
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Patricia

Liked: Amenities
Delicious breakfast and helpful front desk staff and driver to and from train station
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

evelyne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice hotel near the center of town but far enough that it wasn't noisy.
Stayed 3 nights in Sep 2025