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5.0 out of 5

"Everything was excellent at the Omnia. Probably the best service I have ever had at a hotel. Rooms were fantastic with stunning views. Superb breakfas ... " More

By a verified traveller on Sun 18 Aug 2019

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Suite (Ecksuite)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Panoramic Suite (Matterhorn Suite)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Basic Single Room, 1 Queen Bed (Queen Double Room)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Double Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Comfort Double Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite (Village Suite)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

During your stay at The Omnia, you're just a quick walk from Zermatt-Matterhorn Ski Paradise. Features include free breakfast and free WiFi in public areas, plus a full-service spa.

  • Free full breakfast served daily
  • Free WiFi
  • Enjoy a meal at the fine-dining restaurant or drinks at the lobby lounge
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Treat yourself to Swedish massages, reflexology or body treatments at the spa
  • Services include supervised childcare, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • 0.1 mi (0.1 km) from Zermatt-Matterhorn Ski Paradise and 1.4 mi (2.2 km) from Sunnegga Ski Resort
  • Airport shuttle service available for a fee

The Omnia ratings based on 4 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Omnia

Everyone (2) Couples (1) Family (1)
5 out of 5
Everything was excellent at the Omnia. Probably the best service I have ever had at a hotel. Rooms were fantastic with stunning views. Superb breakfast.

Posted by , from London on 18 Aug 2019

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Comment from Hotel Management

18 Aug 2019 by Christian Eckert & The Omnia Team

Dear Nirav Thank you for your amazing review on ebookers. We are proud to read that you truly enjoyed your stay with us. Your compliments on our staff are much appreciated as we are taking pride in our staff's hard daily work in order to deliver the best hospitality service to our guests. Your words will be definitely shared with our team. THANK YOU. We would be delighted welcoming you and your entire family soon back with us for another stay. Warmest regards from the Matterhorn, Christian Eckert & The Omnia Team

5 out of 5
Alles perfekt!

Posted by on 27 Feb 2023

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Comment from Hotel Management

28 Feb 2023 by Christian Eckert & THE OMNIA Team

Lieber Gast, vielen lieben Dank für Ihren schönen Beitrag. Es freut uns sehr, dass es Ihnen so gut bei uns gefallen hat und wir Sie mit unserem Service überzeugen konnten. Bis zum nächsten Mal in Zermatt!

5 out of 5

Posted by on 31 Jul 2020

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Comment from Hotel Management

31 Jul 2020 by Christian and THE OMNIA Team

Dear Guest Thank you so much for 5-stars. We are delighted to read that you truly enjoyed your stay with us. We hope to have the pleasure of welcoming you back with us soon again. Stay healthy and safe in the meantime. Warm regards from the Matterhorn, Christian and THE OMNIA Team

5 out of 5

Posted by on 1 Aug 2019

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Comment from Hotel Management

8 Aug 2019 by Christian Eckert & The Omnia Team

Lieber Gast Vielen Dank für Ihre Bewertung auf ebookers. Es freut uns sehr zu lesen, dass es Ihnen bei uns gefallen hat. Wir würden uns sehr freuen, Sie bald wieder bei uns begrüßen zu dürfen. Herzliche Grüsse vom Matterhorn, Christian Eckert & The Omnia Team

Property Features

The Omnia offers its guests a full-service spa, an indoor pool, and an outdoor pool. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces. A health club, a hot tub, and a sauna are also featured at the luxury The Omnia. A complete renovation of The Omnia was completed in May 2019. This 5-star Zermatt hotel is smoke free.

  • 1 building
  • 30 guestrooms or units
  • 6 levels
  • Built in 2006
  • Full breakfast (free)
  • Supervised kids' activities (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Ski lift tickets
  • Ski equipment storage
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • In-room childcare (surcharge)
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Zermatt Station (0.1 km / 0.1 mi)
  • Property shuttles: Airport shuttle

Room Amenities

The Omnia offers 30 accommodations with DVD players and minibars. Flat-screen televisions are featured in guestrooms. Bathrooms include dressing gowns, slippers and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Minibar
  • In-room dining
  • Flat-screen television
  • DVD player
  • Hypo-allergenic bedding
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Telephone
  • Sound-insulated rooms
  • Heating

Food & Drink

Guests are served a free full breakfast daily from 7:00 AM to 11:00 AM.

The OMNIA – This fine-dining restaurant only serves dinner. Reservations are required.

THE OMNIA Lobby/Terrasse – This lobby lounge specialises in international cuisine. Guests can enjoy al fresco dining (weather permitting). Open daily.

Room service is available.

Nearby Activities

An indoor pool, an outdoor pool and Access to hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Sledding nearby
  • Snowboarding nearby
  • Ice skating nearby
  • Snow tubing nearby
  • Golfing on site
  • Hiking/biking trails nearby
  • Snowshoeing nearby
  • Snow sports gear
  • Downhill skiing nearby

Spa Services

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Number of treatment rooms 2
  • Thai massage
  • Reflexology
  • Sports massage
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to lift
  • Wheelchairs available on site

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Zermatt is in a car-free zone and can be reached only by train.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 250.0 per night.

Pet Policy

  • Pets and service animals are not allowed at The Omnia

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Security system
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available through room service
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 17 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: CHF 250.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Omnia Hotel Zermatt
  • Omnia Zermatt
  • The Omnia Hotel Zermatt
  • The Omnia Hotel
  • The Omnia Zermatt
  • The Omnia Hotel Zermatt

You should know

  • Pool access available from 7:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars, and is displayed on this page as 5 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.