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The Residences at Las Palmas

3.5 star property

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Photo gallery for The Residences at Las Palmas

On the beach
Luxury Villa, 2 Bedrooms, Kitchen, Ocean View | Private kitchen | Coffee/tea maker, dining tables
View from property
BBQ/picnic Area
Presidential Villa, 3 Bedrooms, Kitchen | Private kitchen | Coffee/tea maker, dining tables

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Kitchen
  • Laundry
  • Parking included
  • Housekeeping

Explore the area

View in a map
Carretera a Playa Blanca lote 5, Zihuatanejo, GRO, 40880
  • Place, Blanca Beach
    ‪10 min walk‬
  • Place, Zihuatanejo Bay
    ‪34 min drive‬
  • Place, La Ropa Beach
    ‪38 min drive‬
  • Airport, Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.)
    ‪12 min drive‬

Room options

View all photos for Luxury Villa, 2 Bedrooms, Kitchen, Ocean View

Luxury Villa, 2 Bedrooms, Kitchen, Ocean View | Premium bedding, pillow-top beds, free minibar, in-room safe

Luxury Villa, 2 Bedrooms, Kitchen, Ocean View

10.0 out of 10
Exceptional
(2 reviews)
  • 149 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 2 Double Sofa Beds

View all photos for Presidential Villa, 3 Bedrooms, Kitchen

Presidential Villa, 3 Bedrooms, Kitchen | Premium bedding, pillow-top beds, free minibar, in-room safe

Presidential Villa, 3 Bedrooms, Kitchen

10.0 out of 10
Exceptional
(2 reviews)
  • 186 sq m
  • 3 bedrooms
  • Ocean view
  • Sleeps 7
  • 3 Single Beds and 2 King Beds

View all photos for Exclusive Villa

Exclusive Villa | Premium bedding, pillow-top beds, free minibar, in-room safe

Exclusive Villa

  • 135 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 4
  • 2 King Beds

View all photos for Superior Villa

Superior Villa | Living area | 40-inch flat-screen TV with cable channels, TV

Superior Villa

  • 2 bedrooms
  • Ocean view
  • Sleeps 5
  • 2 King Beds and 1 Single Bed

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About this property

The Residences at Las Palmas

Beachfront, with 2 outdoor pools
Spend the day on The Residences at Las Palmas's beach or relax by one of the hotel's 2 outdoor swimming pools.
The Residences at Las Palmas offers 6 air-conditioned accommodations, which are accessible via exterior corridors, and features free minibar items and a safe. Rooms open to balconies or patios. This individually decorated and furnished accommodation has separate sitting areas and includes desks and dining tables. Pillowtop beds feature premium bedding. Accommodation at this 3.5-star hotel has kitchens with separate dining areas and coffee/tea makers. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Zihuatanejo hotel provides complimentary wireless Internet access. 40-inch flat-screen televisions come with cable channels. Additionally, rooms include complimentary bottles of water and an iron/ironing board. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site.
During your stay at The Residences at Las Palmas, you're just a quick walk from Blanca Beach. Enjoy features like free WiFi in public areas and free self-parking, plus 2 outdoor pools.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the 2 outdoor pools
  • Services include free food shopping service, dry cleaning/laundry and a concierge
  • Just a 1-minute drive from Blanca Beach and 5 minutes from Potosi Refuge
  • Airport pick-up shuttle service available for a fee
The Residences at Las Palmas offers its guests 2 outdoor swimming pools. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A rooftop terrace, multilingual staff, and a garden are also featured at the business-friendly The Residences at Las Palmas. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Zihuatanejo hotel.

On-site venue – This restaurant serves breakfast, lunch and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free uncovered self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • 2 outdoor pools

Family friendly

  • 2 outdoor pools
  • Dining table
  • In-room kitchen
  • Separate in-room dining area

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • Free pool cabanas
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 steps to reach entrance
  • Fixed shower seat
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Free stocked minibar
  • Kitchen
  • Meal delivery service
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: MXN 1000
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: MXN 1000

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 9:30 AM - 5:30 PM
Guests will receive an email within 5 days before arrival with check-in instructions; front desk staffed during limited hours
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at The Residences at Las Palmas

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for MXN 10.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 500 per vehicle (maximum occupancy 4)
  • Early check-in fee: MXN 1000 (subject to availability)
  • Late check-out fee: MXN 1000 (subject to availability)
  • Crib (infant bed) fee: MXN 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, mobile payments and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The Residences at Las Palmas offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 9:30 AM - 5:30 PM.
Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 5 days before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM
  • Pets and service animals are not allowed on site.

Property is also known as

Residences Las Palmas Hotel Zihuatanejo
Residences Las Palmas Hotel
Residences Las Palmas Zihuatanejo
Residences Las Palmas
The Residences at Las Palmas Hotel
The Residences at Las Palmas Zihuatanejo
The Residences at Las Palmas Hotel Zihuatanejo

The Residences at Las Palmas Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 24 out of 32 reviews
Rating 8 - Good. 6 out of 32 reviews
Rating 6 - Okay. 1 out of 32 reviews
Rating 4 - Poor. 0 out of 32 reviews
Rating 2 - Terrible. 1 out of 32 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Maria del Rocio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

alma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

6/10 Okay

Desiree

Travelled with partner
Liked: Cleanliness
Love restaurant service- they were fantastic with their attention to detail and all around service! Always went above and beyond! Couldnt recommend them enough... Beach moderator and manager Hector and Francisco - due to this being a favorite area of nationals during the busy holiday time - we felt targeted becuz we were American (same rules didnt apply to all)
Stayed 2 nights in Dec 2024

10/10 Excellent

Migdalia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was perfect for relaxation. It is gorgeous and the presidential villa was amazing. Every room was comfortable with adequate ac and the common area was large enough for a a family. The kitchen was large and had cooler with filtered water. The unit had it's own pool but we also enjoyed the infinity pool on the grounds. The only drawback was that the restaurant on the grounds closed its doors the day we arrived and there is nothing in the area so you must go out for meals or purchase food for the apt. Zihua was interesting and we did a few excursions including the day trip to isla de Ixtapa. This place is so beautiful with the views of pool, beach and amazing sunset and the staff was awesome that we will be back.
Stayed 5 nights in Apr 2024

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself was fantastic. The staff were very nice and extremely helpful. The beach is fantastic! The only issue we had was with the Expedia booking. We were provided with misleading or just straight out incorrect information. I expect better from Expedia.
Stayed 7 nights in Jan 2024

10/10 Excellent

Ryan, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfection

Amazing atmosphere, service, and food. A getaway in perfection.
Stayed 1 night in Jan 2018

10/10 Excellent

Simon, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our stay at Las Palmas for our honeymoon

Our stay at Las Palmas for our honeymoon was fantastic. The staff were very friendly and polite. The facilities were very well maintained and clean. Our only issue was that we had to request the same item to be attended to on a couple of days and our room was not cleaned on one occasion as one of the cleaners was absent, however these things happen. We definitely will be returned as our experience at Las Palmas was great.
Stayed 7 nights in Dec 2017

10/10 Excellent

leticia, illinois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great time and the place we stayed is clean.
Stayed 2 nights in Jan 2018

8/10 Good

Lorena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

patricio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La vista al mar
Stayed 2 nights in Sep 2025

10/10 Excellent

EDUARDO

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Instalaciones excelentes. muy limpias. la vista al mar muy buena y de fácil acceso. La alberca muy limpia y adecuada para la familia. Un lugar muy tranquilo para descansar y disminuir el estres.
Stayed 3 nights in Sep 2025

10/10 Excellent

Alitzel

Stayed 3 nights in Jul 2025

10/10 Excellent

Johana Antonela

Travelled with family and small children
Liked: Cleanliness, amenities
Me parecio increíble... lo unico que la propiedad tenia 2 azulejos rotos del piso y podia alguien lastimarse descarlso
Stayed 8 nights in Apr 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
El lugar muy tranquilo!
Stayed 3 nights in Apr 2025

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

FABIOLA URTIAGA

Liked: Cleanliness, staff & service, property conditions & facilities
Todo, increíble el lugar, muy bonito y tranquilo
Stayed 4 nights in Mar 2025

10/10 Excellent

Jan Franko

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente lugar, tranquilo y muy bonito
Stayed 3 nights in Dec 2024

10/10 Excellent

Jorge Alberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente, fantisco lugar un paraíso muy buenas vacaciones
Stayed 2 nights in Nov 2024

10/10 Excellent

Hector

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

El lugar perfecto para descansar

El lugar es precioso, muy tranquilo y bien cuidado, la villa muy completa lo tiene todo la alberca no es muy grande, pero nunca estuvo saturada y bueno tienes alberca en tu villa , la playa enorme, de arena muy suave y las amenidades de la playa muy bien. El restaurante un poco caro y no hay mucha variedad pero la comida está rica.
Stayed 3 nights in Jul 2024

8/10 Good

Karla yadira

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Horacio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente opción de hospedaje

Muy cómodas habitaciones y excelentes instalaciones, solo el restaurante está fuera de servicio por remodelación, tomarlo en cuenta.
Stayed 4 nights in Apr 2024

8/10 Good

MARIA SAMANTHA

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Desde la llegada en la recepción nos dijeron q como la villa que rentamos era particular q el dueño tenia q entregarnos la habitación, me tuve q comunicar con el dueño y me pidió un momento, después de esperar como vieron q ya habíamos bajado maletas por fin nos dejaron pasar a la villa, en la habitación había muchas hormigas en la cocina, hace falta mas iluminación ya que durante la estancia hasta el ultimo día q estuvimos por la noche encendieron las luces de las areas comunes, por que una vez q obscurece te tenias que salir de la alberca xq ya no se veía nada, considero q al restaurante le hace falta tener mas disponibilidad de los platillos q ofrece, al querer hacer check out tuvimos q dejar las llaves de la habitación en vigilancia ya q el personal llegaba mas tarde.
Stayed 3 nights in Mar 2024

10/10 Excellent

Damian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
El lugar de s excelente!
Stayed 3 nights in Feb 2024

2/10 Terrible

miguel

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Me cancelaron la reserva
Stayed 5 nights in Feb 2024

10/10 Excellent

César

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente lugar para descansar y disfrutar de la playa, muy recomendable
Stayed 3 nights in Nov 2023