"The coffee/tea machine in the room was not working and staff were unable to resolve to our satisfaction. Otherwise, the room was great, the facilities were good and the location was good for both buses and the rail links."

"Big and clean room. Good breakfast. Good value for the money"

"Room too hot. Can’t adjust the temperature when needed since it is centralized control for all the rooms. Bathroom extractor full of dust and no air extraction. Bathtub seal not cleaned. Black mould visible."

"Beautiful hotel in great location for Berlin Zoo and train to other areas"

"The breakfast was the only item I say was 4 star."

"Very nice and centrally located hotel. The people working in the hotel were very pleasant and extremely helpful. I would highly recommend this hotel and will definitely be staying there again"

"I’ve stayed here before and would again, the location is terrific, the staff are helpful and the rooms are clean and comfortable"