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Crowne Plaza Zürich by IHG

4.0 star property

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Photo gallery for Crowne Plaza Zürich by IHG

A modern indoor pool area with a wooden floor, a large potted monstera plant, and a lounge chair.
An outdoor patio area with tables and chairs, surrounded by greenery and flowers.
A modern lobby with a central seating area, a bar, and a view of the cityscape.
A river with boats and a bridge.
Lunch and dinner served

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
420 Badenerstrasse, Zürich, ZH, 8040
  • Place, Letzigrund Stadium
    ‪3 min walk‬
  • Place, Technopark Business Center
    ‪3 min drive‬
  • Place, Kunsthalle Zurich
    ‪3 min drive‬
  • Airport, Zürich (ZRH)
    ‪14 min drive‬

Room options

View all photos for Premium Room, 1 Queen Bed

A hotel room with a large bed, a desk, a chair, and a sofa.

Premium Room, 1 Queen Bed

8.4 out of 10
Very good
(18 reviews)
  • Garden view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 Queen Bed

A modern hotel room with a large bed, a desk with a chair, a sofa, a flat-screen TV, and a wardrobe.

Junior Suite, 1 Queen Bed

8.8 out of 10
Excellent
(13 reviews)
  • Garden view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds

A hotel room with two beds, a desk, a chair, and a TV.

Standard Room, 2 Single Beds

8.8 out of 10
Excellent
(32 reviews)
  • Garden view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room

A hotel room with a bed, bedside table, and a desk with a phone.

Standard Room

8.0 out of 10
Very good
(17 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed

A hotel room with a bed, bedside table, and a desk with a phone.

Standard Room, 1 Queen Bed

8.6 out of 10
Excellent
(90 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Crowne Plaza Zürich by IHG

Along with a restaurant, this hotel has a health club and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, a 24-hour business centre and self parking. Housekeeping is available on request.
Crowne Plaza Zürich by IHG offers 365 accommodations with a safe and complimentary bottles of water. Pillowtop beds feature premium bedding. A pillow menu is available. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and complimentary toiletries. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a health club and a sauna.

Guests aged under 18 years old are not allowed in the swimming pool, health club, fitness facility or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Crowne Plaza Zürich by IHG. During your stay, you're just a quick walk from Letzigrund Stadium. Enjoy features like free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 4-minute walk from Letzigrund Stadium and a 5-minute drive from Bahnhofstrasse
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Crowne Plaza Zürich by IHG offers its guests a health club and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 10764 square feet (1000 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Crowne Plaza Zürich by IHG. You'll have access to the indoor pool at a partner property. Limited parking is available for a fee and is offered on a first-come, first-served basis.

For a fee, guests can enjoy a buffet breakfast on weekdays from 6:30 AM and 10:00 AM.
On-site venue – This restaurant specialises in Latin American cuisine and serves lunch and dinner. Open daily.
On-site venue No. 2 – This bar specialises in Modern European cuisine and only serves light fare. Open daily.
Restaurant West – On-site buffet restaurant. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Secured, covered parking on site (CHF 35 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurant West

Things to do

  • Fitness classes
  • Health club
  • Indoor pool (guest access)
  • Pilates classes
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Access to nearby indoor pool
  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 10,764 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (100 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (155 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 2 buildings
  • 5 floors
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Built in 1972
  • Comprehensive food waste policy
  • Locally sourced food prioritised
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Some LED lighting used
  • Traditional architecture

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: CHF 25 per pet, per night
  • Maximum 2 pets
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CHF 60 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CHF 50 per accommodation, per day
  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: CHF 35 per night
  • Pet fee: CHF 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CHF 60 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Crowne Plaza Zurich
Crowne Plaza Zürich
Crowne Plaza Zürich Hotel
Crowne Plaza Zürich Hotel Zurich
Crowne Plaza Zürich Zurich
Zürich Crowne Plaza

Crowne Plaza Zürich by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 523 out of 1008 reviews
Rating 8 - Good. 311 out of 1008 reviews
Rating 6 - Okay. 97 out of 1008 reviews
Rating 4 - Poor. 37 out of 1008 reviews
Rating 2 - Terrible. 40 out of 1008 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and the food at the restaurant was wonderful.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Benedict Nga Yan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location and nice hotle
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good, clean room, restaurant good
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Armghan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, complimentary tea and coffee in rhe lobby area.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Amin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was ok, easy to access from 2 tram stops.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Staff all accommodating and polite. Good selection at breakfast. Also room made up every day with everything replaced and new bottled water. Just a generally good stay.
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Liam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really friendly staff, nice modern bathroom (although rest of room fine — quite basic), easy check-in. No breakfast included though and location was just okay , not super central. Overall content with our stay and enjoyed being able to use the pool, jacuzzi, gym facilities — those are standout perks!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Nello

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was in a good location and many supermarkets close by.Easy to get into the city with public transport.Will come back again.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Xiaoqian

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is good.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for a week and had a great experience. The staff and service were wonderful. The hotel has great access to public transportation, restaurants, and grocery stores nearby.
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Ousman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Hosamelden Z

Every thing was goog
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was delicious and the room was clean. The staff works well with the Viking personnel.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

KA CHEE

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast is excellent with many varieties of cut cut and hot foods. Hotel guest can use the facilities of the gym with swimming pool, sauna, steam room and more.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Ronald

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and friendly staff
Stayed 4 nights in Jan 2026
Verified review

8/10 Good

Judith

Shower floor is very slippery and the glass divider cannot contain the water splash. Front desk staff was very helpful in showing us how to purchase train tickets etc.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Ryan Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was incredible! Very helpful staff, very nice/large lobby, and also an incredible gym/pool/sauna area. Only cons: you really need to like the person you share your room with, because the bathroom door is a piece of (frosted) glass and faces towards the room. It is not a bad location, around 15-20 minutes by tram from the old town.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely facility. Helpful staff. When traveling to a foreign country there can always be some uncertainties. Staff communications helped to cover some of that.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel great location easy to get around.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Kiddy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great breakfast, staff was very friendly and helpful
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, the staff were welcoming and helpful, and it was located very close to the tram.
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

sucheta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay. 15mins from the city centre (Bahnhofstrasse) via Tram. Plenty of amenities including a jacuzzi, gym, pool (free to hotel residents), and spa. Breakfast - fresh and hot (had options of soy and lactose-free milk), fresh fruits, scrambled eggs, and a live counter for fresh omelettes. The staff were very friendly and helpful. Although the rooms were not very spacious!
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, property conditions & facilities
Great experience, staff are very efficient and helpful.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

CHEE WAI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Good for families.
Stayed 3 nights in Oct 2025