24 Apr 2023 by Sonia
Dear Mrs. Beyina,thank you for taking the time to give us an feedback.We are thankful for being a part of your experience here in Zürich. However we are sorry to see that your stay wasn't going as expected.We hope to give us the chance for an improvement and that we get to welcome you again.Warm regards,Ibis Zurich City West Team
24 Apr 2023 by Sonia
Dear Mrs. Cheng,thank you for taking the time to write us.We were delighted to have you staying with us, therefore we are looking forward to see you again.Have a nice rest of the week.Sonia DumitrescuFront Office Supervisor
6 Jan 2023 by sonia
Chère Laurella,Nous vous remercions pour votre commentaire concernant votre précèdent séjour à l’IBIS Zürich City West et sommes sincèrement désolés d'apprendre que votre séjour a été une source de déception pour vous.Nous sommes vraiment désolés du fait que notre service à votre arrivée n'ait pas été à la hauteur de vos attentes. Les hôtels Ibis sont désireux de vous offrir la meilleure qualité de service pour vos séjours.Si vous nous donnez l'opportunité de regagner votre confiance, nous nous ferons un plaisir de vous offrir le meilleur dont nos clients se réjouissent chaque jour.Avec nos meilleures salutations.Ibis Zurich City West Team
There's a snack bar/deli on site. Public spaces have free WiFi. There's an onsite business centre. A terrace, a vending machine, and multilingual staff are also featured at ibis Zurich City West. Parking is available for a fee. A complete renovation of ibis Zurich City West was completed in February 2020. This 3-star Zürich hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
Ibis Zurich City West offers 155 air-conditioned accommodations with complimentary bottles of water and a hairdryer. This accommodation offers separate sitting areas. Flat-screen televisions come with satellite channels. Bathrooms include a shower. This Zürich hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in February 2020.
For a fee, guests can enjoy a buffet breakfast on weekends from 6:30 AM and 11:00 AM.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
There is a maximum of one baby cot/crib per room.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, Union Pay, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.