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The Yarn

4.0 star property

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Photo gallery for The Yarn

Suite with Kitchenette Lake View | Living area | 50-inch Smart TV with cable channels, Netflix, streaming services
Interior
Meeting facility
Suite with Kitchenette Lake View | Private kitchenette | Espresso maker
Suite with Kitchenette City View | 1 bedroom, in-room safe, desk, laptop workspace

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • Bar
  • Parking available
  • Gym
  • Pet-friendly

Explore the area

View in a map
4 Bahnhofstrasse, Horgen, ZH, 8810
  • Place, Lindt & Sprüngli Chocolateria
    ‪9 min drive‬
  • Place, Bahnhofstrasse
    ‪15 min drive‬
  • Place, Zürich Opera House
    ‪15 min drive‬
  • Airport, Zürich (ZRH)
    ‪27 min drive‬

Room options

View all photos for Standard Double Room City View

1 bedroom, in-room safe, desk, laptop workspace

Standard Double Room City View

9.8 out of 10
Exceptional
(8 reviews)
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room Lake View

Standard Double Room Lake View | 1 bedroom, in-room safe, desk, laptop workspace

Standard Double Room Lake View

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Double Room City View

1 bedroom, in-room safe, desk, laptop workspace

Comfort Double Room City View

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double Room Lake View

Comfort Double Room Lake View | 1 bedroom, in-room safe, desk, laptop workspace

Comfort Double Room Lake View

7.0 out of 10
Good
(2 reviews)
  • 20 sq m
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room City View

Superior Double Room City View | 1 bedroom, in-room safe, desk, laptop workspace

Superior Double Room City View

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room Lake View

Superior Double Room Lake View | 1 bedroom, in-room safe, desk, laptop workspace

Superior Double Room Lake View

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • Lake view
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite with Kitchenette City View

Suite with Kitchenette City View | 1 bedroom, in-room safe, desk, laptop workspace

Suite with Kitchenette City View

  • 34 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite with Kitchenette Lake View

Suite with Kitchenette Lake View | 1 bedroom, in-room safe, desk, laptop workspace

Suite with Kitchenette Lake View

  • 34 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Single Room City View

1 bedroom, in-room safe, desk, laptop workspace

Standard Single Room City View

  • 18 sq m
  • City view
  • Sleeps 1
  • 1 Queen Bed

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About this property

The Yarn

Riverwalk hotel with fitness centre and coffee shop/cafe
Along with a fitness centre, this hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Additionally, a coffee shop/cafe, self parking and coffee/tea in a common area are on-site.
The Yarn offers 81 air-conditioned accommodations with espresso makers and a safe. 50-inch Smart televisions come with premium cable channels and Netflix.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at The Yarn, you'll be close to Lindt & Sprüngli Chocolateria. Free WiFi in public areas, a gym and a bar are available.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, luggage storage and a virtual front desk
  • On-site recreation includes a gym and bicycles to rent
  • 10 minutes by car from Lindt & Sprüngli Chocolateria and 9 minutes from Ticino Theater
  • Pets welcome for a fee (restrictions apply)
Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include meeting rooms and coworking spaces.

WiFi is free in public spaces. A fitness centre, multilingual staff, and coffee/tea in common area are also featured at The Yarn. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Horgen hotel.

For a fee, guests can enjoy a buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Secured, covered parking on site (CHF 15 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available for a fee: CHF 32 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Gym

Family friendly

  • Children's games
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Virtual front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Coworking space
  • Meeting rooms

Outdoors

  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Handrails in stairways
  • Lift (90 centimetre wide door)
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Espresso maker

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staffed during limited hours
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 25 per pet, per stay
  • Maximum 1 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 32 per person
  • Covered self-parking fee: CHF 15 per night
  • Pet fee: CHF 25 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
Prior to arrival, guests must complete online registration with the property via a secure link. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information. Front desk staff will greet guests on arrival at the property. A virtual front desk provides assistance to guests.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

The Yarn Hotel
The Yarn Horgen
Bahnhofstrasse 4
The Yarn Hotel Horgen

Reviews

The Yarn Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 100 out of 132 reviews
Rating 8 - Good. 22 out of 132 reviews
Rating 6 - Okay. 4 out of 132 reviews
Rating 4 - Poor. 3 out of 132 reviews
Rating 2 - Terrible. 3 out of 132 reviews

Reviews

6/10 Okay

Lamia

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Unfriendly front desk service. Not accommodating.
Stayed 2 nights in Jul 2025

2/10 Terrible

Helmut

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointing second stay at the yarn hotel

I recently stayed at the Yawn Hotel twice in two weeks, and while the first visit was excellent, the second was quite the opposite. **First Stay:** During our first visit, we had a wonderful experience. The rooms, though relatively small, were very clean, and the staff was friendly and accommodating. I had no complaints and left feeling satisfied. **Second Stay:** However, our excitement for the second stay quickly turned to disappointment. We arrived late at night to find our room had an awful smell, reminiscent of garbage and spoiled cabbage. After struggling to reach someone for assistance, we finally spoke to a helpful lady on the phone who moved us to another room. Unfortunately, this new room also had no hot water, which was unacceptable since we needed to leave by 9 AM. We ended up leaving early due to this inconvenience. To add to our frustration, I realized I had forgotten my connector and returned to the hotel to retrieve it. To my surprise, despite not formally checking out, the staff had already started cleaning our room. I learned from a local repairman that many guests had been facing the same issue with hot water, suggesting that this is a common problem at the hotel. What was most disappointing was the lack of effort from the hotel staff to address our concerns. No one reached out to see how they could help or offered any help or efforts for the terrible experience
Stayed 3 nights in Jun 2025

10/10 Excellent

mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Israel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stuff, very helpful. location is beautiful, walking distance from the lake. train & bus stations near by. breakfast was surprisingly reach, much more than standard continental breakfast.
Stayed 5 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a beautiful view of the lake from our room.
Stayed 1 night in Apr 2025

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the best places Ive stayed in

Absolutely amazing stay. The hotel is one of the best Ive stayed in. Everyone is so lovely and helpful. Second to none for public transport. The bed is one of the most comfortable. But its the view that takes it all the way to the top of the list. Im regretting only staying one night to break up my journey home.
Stayed 1 night in Mar 2025

8/10 Good

Bettina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relatively expensive and not at all flexible on check out dates - strange given it wasn’t that full. Didn’t come across as hugely customer focused - rather more on its processes
Stayed 3 nights in Jan 2025

10/10 Excellent

Cyril

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel and the rooms are nice. Especially
Stayed 1 night in Dec 2024

8/10 Good

Cyril

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is very nice, but something is wrong with their IT system. The online check in doesn’t work properly. I had to do the check in again at the reception. There I got a key for a room which was already occupied by another guest. How unprofessional! Nice thing to know: Free parking outside from 8pm to 8am.
Stayed 2 nights in Dec 2024

10/10 Excellent

Nicholas, Charlotte

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and awesome staff
Stayed 3 nights in Nov 2024

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 1 night in Sep 2024

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Rafael

Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Mr. Theodore

Stayed 1 night in Oct 2024

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Zuhaib

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice and clean and the staff were also very nice and helpful, especially the lady named Hilal, she made us feel very welcomed. Area isn’t amazing as there aren’t many good places to eat around it and the town itself isn’t very lively but there is a cheap train that goes straight to Zurich which is walking distance from it
Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Downgrade!!

The hotel downgraded our room without any prior notice. When I spoke to reception, they simply said there was an issue and that they had tried to contact me, but didn’t have my details because I booked through Hotels com. I was very disappointed and told them that had I known, I could have made arrangements at another hotel. Their response was that I could cancel and rebook elsewhere if I was unhappy, which felt incredibly rude and unhelpful, especially since it was already too late to find another option.
Stayed 1 night in Sep 2024

4/10 Poor

Henry

Travelled with family
Liked: Property conditions & facilities
Very noisy with sounds from train, autos, people dining in restaurants below, and the conference room. My wife and I had difficulty sleeping. I paid for a room with lake view but the half of the view is blocked by the train station building and trees, the the other half I can only see the lake through many electrical cables. Not worth the value we paid for.
Stayed 1 night in Sep 2024

10/10 Excellent

Nicholas, Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 1 night in Sep 2024

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We check in on Sept. 5, 2024 thru Sept. 09, 2024. The whole experience was really amazing. The Manager Hilal did a very awesome customer care. The hotel was clean and we had a great view by the lake. The breakfast and the staff was all just perfect. I will recommend Yarn to all my friends who will visit Zurich. Great in everything. 2 minutes walk to the train stations. Will sure be book again in the Yarn! Thank you again Hilal for your superb customer service.
Stayed 7 nights in Sep 2024

10/10 Excellent

ELI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Alma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean and modern hotel. 2minutes walk from train station. Easy access to everywhere. Very good breakfast. The room are very clean and spotless. Close to the lake which has a good view. Happy with my stay.
Stayed 2 nights in Sep 2024

10/10 Excellent

Alyssa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay at this property. It was out of the main Zürich area, so we found it quieter but we could easily catch a train wherever we needed. We stayed for two nights, then went to Maienfeld, then came back to stay. They kept our bags overnight for us for no charge which was really nice. They even left us chocolates in our new room on our return. The breakfast was tasty and fresh. Highly recommend.
Stayed 2 nights in Aug 2024

10/10 Excellent

Nagalingam

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean; excellent amenities and easy access to transportation
Stayed 2 nights in Aug 2024