I booked a nice renovated bright standard room as it is displayed in the mercure hotel own website. I got an old and dusk room on the second floor with a carpet of the 80s. Very disappointing as in the web site is not mentioned that NOT all rooms in this hotel are new and refurbished. The room was clean but did not match the web site displayed pictures of the standard rooms at all! I wanted to change but there was no availability.
Excellent rooms very helpful staff & a very good breakfast with a good choice of food maybe if a customer is coming to stay from a long way away maybe be able to book a parking space at a price
Lovely clean, warm room with a safe, ironing board, TV and tea / coffee making facilities. Friendly, efficient staff member at check in, and an easy check out. My room on the third floor was quiet.
Didn't have breakfast
Staff okay
Room clean
Not enough sugar milk in room
Not great heating
Requested an extra quilt which didnt turn up .
Bathroom tap doesn't show hot and cold . Possibly a health and safety issue .
The hotel is located in the city center, but parking is a bit problematic. There is a paid on-site parking area with space for only 12 cars. The hotel is clean and quiet, and the view is very nice. However, the beds definitely need to be replaced with proper, more comfortable ones.