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Alba Suites Acapulco

3.0 star property

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Photo gallery for Alba Suites Acapulco

5 outdoor pools, pool loungers
Property video
Waterslide
Waterslide
Superior Suite, Ocean View | Bed sheets

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
Gran Via Tropical No 35, Acapulco, GRO, 39390
  • Place, Club de Yates de Acapulco
    ‪8 min walk‬
  • Place, Playa Caleta
    ‪12 min walk‬
  • Place, Playa Caletilla
    ‪19 min walk‬
  • Airport, Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    ‪68 min drive‬

Room options

View all photos for Super Saver

Super Saver | Bed sheets

Super Saver

  • City view
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Quadruple Room Superior with Sea View

Bed sheets

Quadruple Room Superior with Sea View

8.0 out of 10
Very good
(1 review)
  • Sea view
  • Sleeps 4

View all photos for Quadruple Room Standard

Bed sheets

Quadruple Room Standard

  • Sleeps 4

View all photos for Quadruple Room Standard

Bed sheets

Quadruple Room Standard

8.0 out of 10
Very good
(1 review)
  • Sleeps 4

View all photos for Standard Suite, Pool View

Standard Suite, Pool View | Bed sheets

Standard Suite, Pool View

  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Suite, Ocean View

Superior Suite, Ocean View | Bed sheets

Superior Suite, Ocean View

  • Ocean view
  • 53 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Alba Suites Acapulco

This smoke-free hotel features 5 outdoor pools, a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a hot tub, conference space and a children's pool.
Alba Suites Acapulco offers 250 accommodations. Accommodation at this 3-star hotel has kitchenettes with fridges.

Bathrooms include a shower. 32-inch flat-screen televisions come with cable channels. Housekeeping is offered on a daily basis and hairdryers can be requested.

5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Alba Suites Acapulco, you're just a quick walk from Playa Caleta. Features include free WiFi in public areas and free self-parking, plus 5 outdoor pools.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy pool views while dining at Acapulqueno
  • Continental breakfast served daily for a fee
  • Splash around at the waterslide or swim in the 5 outdoor pools
  • Services include babysitting, tour or ticket assistance and a porter
  • On-site recreation includes a playground
  • 10 minutes by foot from Playa Caleta and a 4-minute drive from La Quebrada Cliffs
  • Airport shuttle service available for a fee
Alba Suites Acapulco offers its guests 5 outdoor swimming pools, a waterslide, a hot tub, and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A terrace, a vending machine, and gift shops/newsstands are also featured at the family-friendly Alba Suites Acapulco. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 3-star Acapulco hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 11:00 AM.
Acapulqueno – Overlooking the pool, this restaurant serves breakfast, lunch and dinner. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: MXN 95 to 150 for adults and MXN 85 to 110 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Acapulqueno

Things to do

  • 5 outdoor pools
  • Children's pool
  • Hot tub
  • Playground
  • Shopping
  • Waterslide

Family friendly

  • 5 outdoor pools
  • Children's pool
  • In-room babysitting
  • In-room kitchenette
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting room

Outdoors

  • Garden
  • On the bay
  • Pool loungers
  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 6 buildings
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Kitchenette
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 250.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 500.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MXN 95 to 150 for adults and MXN 85 to 110 for children
  • Airport shuttle fee: MXN 450 per room (one way)
  • Rollaway bed fee: MXN 250.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Alba Suites Acapulco offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

Property is also known as

Alba Suites
Alba Suites Acapulco
Alba Suites Hotel
Alba Suites Hotel Acapulco
Suites Alba
Alba Hotel Acapulco
Alba Resort Acapulco
Alba Suites Acapulco Hotel
Alba Suites Acapulco Resort
Alba Suites Resort
Alba Suites Acapulco Hotel
Alba Suites Acapulco Acapulco
Alba Suites Acapulco Hotel Acapulco

Alba Suites Acapulco Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 156 out of 471 reviews
Rating 8 - Good. 139 out of 471 reviews
Rating 6 - Okay. 79 out of 471 reviews
Rating 4 - Poor. 47 out of 471 reviews
Rating 2 - Terrible. 50 out of 471 reviews

7.6/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Martín

Liked: Cleanliness, staff & service, property conditions & facilities
I like the area and view that the hotel has on of the best in acapulco my stay here was excellent !
Stayed 2 nights in Apr 2025
Verified

2/10 Terrible

PEDRO

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Even do we knew about the huracan that lately stroke Acapulco...this property was really really in very bad condition...the outside it wasn't too bad but the rooms...they werenot very pleasant.
Stayed 1 night in Jan 2024
Verified

8/10 Good

Miguel

Liked: Cleanliness, staff & service
Overall I liked it. Close to the better beach attractions, but old fashioned in service. Needs to upgrade to more modern service, kitchen supplies (coffee maker, toaster, blender, etc.) TVs, and better pools maintenance,. Very good in price. Staff very friendly. In a scale 1 to 10, I give them a 7.
Stayed 7 nights in Sep 2023
Verified

10/10 Excellent

Oswaldo Jair

Liked: Staff & service, amenities
Ok
Stayed 3 nights in Mar 2025
Verified

2/10 Terrible

Arianna

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible costumer service from the moment we got to the parking lot . Only reason we did not leave because kids we had in our group were extremely tired . The hotel is old / dirty / front desk are rude . Will never stay at this hotel again . I usually don’t leave reviews but this time I had to .
Stayed 1 night in Apr 2023
Verified

6/10 Okay

David Jesus

Liked: Cleanliness, property conditions & facilities
Bueno en general, excepto la comida del lugar
Stayed 1 night in Feb 2026
Verified

8/10 Good

Miguel

Liked: Cleanliness, staff & service, amenities
Falta mantenimiento a las habitaciones ,las albercas muy bien
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

MARLEN

Liked: Cleanliness, amenities, property conditions & facilities
En general muy buena toda la experiencia
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Tobias nestor

Liked: Cleanliness, staff & service
Una estancia aceptable, pero con inconvenientes notables Esta es la cuarta vez que me hospedo en el Hotel Alba Suites, y aunque el hotel cumple con lo básico, hay varios aspectos que dejan mucho que desear. En mi reserva, solicité específicamente una habitación cerca de la recepción o de la entrada principal, pero no pudieron asignármela. En su lugar, me ubicaron en el último edificio, ya que los primeros están ocupados por un gran número de policías –parece un verdadero cuartel–. Hay más de 100 agentes todos los días, y a veces resulta molesto cruzarse con ellos en los pasillos, especialmente porque van fuertemente armados. En cuanto a la habitación, encontré problemas de mantenimiento: la cerradura de la puerta se estaba cayendo, y la caja de seguridad no funcionaba. Llamé a recepción inmediatamente al llegar, pero nunca enviaron a nadie para arreglarlo. El personal es escaso y poco amable; ni siquiera recibí una bienvenida adecuada al check-in. En general, el hotel está limpio y ofrece buenos precios, lo que lo hace una opción viable si no te importa estar rodeado de policías y tolerar algo de falta de mantenimiento. Recomendaría verificar las condiciones de la habitación al llegar y no esperar un servicio excepcional.
Stayed 4 nights in Jan 2026
Verified

8/10 Good

carlos

Liked: Cleanliness, amenities, property conditions & facilities
Un buen servicio y trato amable!. los niños felices!. lo
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

pedro Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encanta
Stayed 2 nights in Dec 2025
Verified

4/10 Poor

Juan C

Disliked: Cleanliness, staff & service
Tuve que pedir cambio de habitación ante las sábanas manchadas, mesas niveladas con papel higiénico y mesas oxidadas. Huecos en las paredes. Después, otras con pulgas en la cama, más manchas y habitaciones muy descuidadas. Restaurante con poca calidad. Es lamentable el descuido de unas impresionantes instalaciones. De paso, pedí una noche más cuando le dieron una habitación aceptable, y me querían cobrar 600 pesos más.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

pedro Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo ok
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jorge Manuel

Liked: Cleanliness, amenities, property conditions & facilities
La habitación y buen trato del personal
Stayed 1 night in Dec 2025
Verified

8/10 Good

Miguel

Liked: Cleanliness, staff & service, amenities
Tranquilo , privacidad , amplio
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXCELENTE LUGAR
Stayed 1 night in Jul 2025
Verified

8/10 Good

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

gran alternativa para relajarse

excelente opcion con relacion al precio,
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena atención , buena limpieza , muy padres sus albercas,
Stayed 3 nights in Aug 2025
Verified

8/10 Good

María de Lourdes

Liked: Cleanliness, staff & service, property conditions & facilities
Lo que no me gustó es que en ningún lado comentan que las instalaciones están repletas de escaleras, en caso de llevar a alguien con la mínima discapacidad se vuelve un tormento Al igual que se publicitan, que cuentan con estacionamiento, lo que nunca dicen es que es muy pequeño y queda sujeto a disponibilidad, lo que repercute en que tú auto se quede estacionado en la calle.
Stayed 3 nights in Aug 2025
Verified

6/10 Okay

Angelica

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
La cama muy bien opciones de comida algo deficiente y el trato
Stayed 3 nights in Aug 2025
Verified

6/10 Okay

Evelyn

Le falta mantenimiento a las habitaciones y al hotel en general
Stayed 3 nights in Jul 2025
Verified

8/10 Good

SHARON

Liked: Cleanliness, property conditions & facilities
Espacioso y tiene un tobogán
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gracias por la atención
Stayed 1 night in May 2025
Verified

10/10 Excellent

Juan Carlos

Todo ok
Stayed 4 nights in Apr 2025
Verified

2/10 Terrible

othon

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
el servicio de las personas muy bueno el servicio de la habitación los aires acondicionados los refrigeradores en muy mal e estado es estados
Stayed 7 nights in Apr 2025