See all properties

Hirugami Grand Hotel Tenshin

3.0 star property

Choose dates to view prices

Photo gallery for Hirugami Grand Hotel Tenshin

Hot springs
Dining
Front of property – evening/night
Exterior detail
Hot springs

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View in a map
331-5 Chisato, Achi, Nagano, 395-0304
  • Place, Hirugami Onsen
    ‪1 min walk‬
  • Place, Hirugami Onsen Asaichi Market
    ‪2 min walk‬
  • Place, Achi Shrine
    ‪4 min walk‬

Room options

View all photos for Superior Japanese-Style Room

Superior Japanese-Style Room | Down duvets, in-room safe, free WiFi, bed sheets

Superior Japanese-Style Room

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 5
  • 5 Single Futons
  • Free Wi-Fi

Ten No Yakata Japanese Style Room 10 Tatami Mats With Wide Rim

  • Sleeps 5
  • Free Wi-Fi

View all photos for Kokoro No Yakata Japanese Style Room 10 Tatami Mats

Bathroom | Separate bathtub and shower, deep-soaking bathtub, hair dryer, slippers

Kokoro No Yakata Japanese Style Room 10 Tatami Mats

  • Sleeps 4
  • Free Wi-Fi

Corner Japanese-Style with Bath, River View

  • Sleeps 3
  • Free Wi-Fi

Similar properties

Hot springs
TAOYA Kisoji
Nagiso
  • Parking included
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk
4.7 out of 5, Exceptional, 78 reviews
The price is CHF 204
16 Jun - 17 Jun
TAOYA Kisoji

About this property

Hirugami Grand Hotel Tenshin

This ryokan features 3 restaurants, a bar/lounge and spa services. Free WiFi in public areas and free self parking are also provided.
Hirugami Grand Hotel Tenshin offers 77 air-conditioned accommodations with a safe and complimentary slippers. Beds feature down duvets. Flat-screen televisions are featured in guestrooms.

Bathrooms include a separate bath and shower with a deep soaking bath, bidets, toilets with an electronic bidet and hairdryers. Guests can surf the web using complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Public bath/onsen services include an indoor mineral hot spring (onsen) and a yukata (Japanese robe). These services feature separate men's and women's areas. The ryokan bathing area is open from 5:00 AM to 12:30 AM.
During your stay at Hirugami Grand Hotel Tenshin, you're just a quick walk from Hirugami Onsen Asaichi Market. You'll find features such as free WiFi in public areas and free self-parking, plus 3 restaurants.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at one of the 3 restaurants
  • Amenities include meeting rooms, a car charging station and a lift
  • Just a 5-minute walk from Achi Shrine and 7 minutes by car from Heavens Sonohara Gondola
There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Spa services, karaoke, and a lift are also featured at Hirugami Grand Hotel Tenshin. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Achi ryokan.

Hirugami Grand Hotel Tenshin has 3 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • 3 restaurants
  • A bar/lounge

Things to do

  • Karaoke

Family friendly

  • In-room refrigerator

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Turndown service

Business services

  • Meeting rooms

Spa

  • Public bath open from 5:00 AM - 12:30 AM
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa services
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 6:30 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7 AM - 9 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bath facility
This property accepts credit cards; cash is not accepted
The front desk at this property is open daily from 7 AM - 9 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Hirugami Grand Hotel Tenshin ACHI
Hirugami Grand Hotel Tenshin
Hirugami Grand Tenshin ACHI
Hirugami Grand Tenshin
Hirugami Grand Tenshin Achi
Hirugami Grand Hotel Tenshin Achi
Hirugami Grand Hotel Tenshin Ryokan
Hirugami Grand Hotel Tenshin Ryokan Achi

Hirugami Grand Hotel Tenshin Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 49 out of 78 reviews
Rating 8 - Good. 23 out of 78 reviews
Rating 6 - Okay. 4 out of 78 reviews
Rating 4 - Poor. 2 out of 78 reviews
Rating 2 - Terrible. 0 out of 78 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Heegon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent.
Stayed 1 night in Oct 2023
Verified

4/10 Poor

Sonia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Really old hotel in serious need of TLC. Traditional room had the wall stained and scratched. The hallway were dirty. The dinner and breakfast however were good. Nice location. Appreciated foot onsens.
Stayed 1 night in Jun 2023
Verified

8/10 Good

Midori

Liked: Cleanliness, staff & service, property conditions & facilities
全体に良いと思いましたが　ちょっと設備のわりに高いかなと。
Stayed 1 night in Oct 2024
Verified

8/10 Good

???

Liked: Cleanliness, staff & service, property conditions & facilities
温泉のお湯が気持ち良かった。
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

クミコ

Liked: Cleanliness, staff & service, property conditions & facilities
朝市などもあり、良かったです。 スタッフが、親切で笑顔で対応してくれて 大変良かったです。 又、機会があれば伺います 有難うございました。
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Yasutoshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
担当をしてくれたサービスの方は外国人の方でしたがとても日本語が上手でさらに丁寧で気持ちの良い対応をして頂きました。ありがとうございました。また、車の充電設備もあり、満充電をして頂きとても良かったです。また、昼神温泉に来る時はぜひ利用させて頂きたいと思います。
Stayed 1 night in Nov 2023
Verified

8/10 Good

shouji

Liked: Cleanliness, staff & service, property conditions & facilities
満足できた。　次は星空を見るオプションに参加したい。
Stayed 1 night in Oct 2023
Verified

8/10 Good

Keiya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても良かったです。 また行きたいです。 ありがとうございました。
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

naoya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お迎えの対応が素晴らしかったです。
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Atsuhiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
食事の接客係の方が皆親切で笑顔で応対してくれた。
Stayed 1 night in May 2023
Verified

8/10 Good

Martijn

Liked: Cleanliness, staff & service, amenities
Prima Onsen hotel, maar veelal voor de oudere Japanner. Wij hebben geen jonge mensen gezien. Helemaal geen Europees gezin zoals wij.
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Tadanori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても親切にして頂き素敵な旅になりました！また伺います！
Stayed 2 nights in Mar 2023
Verified

8/10 Good

Injin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
食事、お湯も良く久々に、ゆっくり過ごす事が出来ました。又行きたいホテルです。
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Katsuyoshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
食事も美味しく、スタッフの対応は凄く良く素敵な時間を過ごす事が出来ました。
Stayed 1 night in Jun 2022
Verified

10/10 Excellent

Kazuhisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの皆さんとても親切で快適に過ごせました。 料理、お風呂も満足です。 また伺いたいと思います。
Stayed 1 night in May 2022
Verified

8/10 Good

Tomoaki

Liked: Cleanliness, staff & service, amenities
用意されていたスリッパが小さく、スリッパの縁を踏み続けて足の裏が痛くなった事以外はとても良かったです。
Stayed 1 night in Apr 2022
Verified

10/10 Excellent

正志

Liked: Cleanliness, staff & service
部屋のクーラの電源が入っていなくて、朝方、寒くなるまで気がつかなかった。便座も冷たかった。自分で電源を入れれば済むことですが、少し寒いかなくらいで、夜寝てしまいました。節電のためなら仕方がありません。
Stayed 1 night in Oct 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

スタッフが良い

スタッフたとても丁寧に対応してくれるホテルです。
Stayed 1 night in Sep 2021
Verified

10/10 Excellent

YUUTA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

全てに満足です。

チェックインからチェックアウトまで全てに満足しました。 スタッフの教育も行き届いていて、とても快適に過ごすことが出来ました。 温泉二つと足湯があり、それだけでも楽しめます。 ロビーにはラウンジがあり優雅な時間を過ごすことができました！ また利用したいとおもいます。
Stayed 2 nights in Sep 2021
Verified

10/10 Excellent

SAORI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

サービス最高

到着から滞在中、いつも気にかけて頂いて、素敵な旅行ができました。 ありがとうございました！
Stayed 1 night in Jun 2021
Verified

10/10 Excellent

Akane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

心遣いが素晴らしいホテルでした！

今回2回目の宿泊でしたが、ご飯もとても美味しく またお風呂も広々としていてとても良かったです！ 朝食の時に、卵料理が出て来たけど本当は目玉焼きで食べる感じでしたが、私が目玉焼きが苦手な為、スクランブルエッグにしても良いですよと声を掛けていただけました。 また、サービスでケチャップも付けてもらえました！ おもてなしが感じられて、幸せなひと時でした！ ありがとうございました！ 機会があれば、また宿泊したいです。
Stayed 1 night in May 2021
Verified

10/10 Excellent

深谷

Liked: Cleanliness, staff & service, property conditions & facilities
大変良かったです。 また泊まりたいです。
Stayed 1 night in Sep 2020
Verified

6/10 Okay

太一

Liked: Staff & service
施設は、清潔で、対応もよかったですが、部屋が狭く、期待はずれでした。また、隣の部屋の人の声が筒抜けで、もう少し防音対策をされた方がよいかと思いました。
Stayed 1 night in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

お湯もいいけど、食事がお勧め!

温泉の泉質が良く、お肌がしっとりすべすべになりました。 食事の量もちょうどよく、どの料理もとてもおいしかったです。 また、朝市に近い場所にあるため、新鮮な果物もお値打ちに買えました。
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの対応がとても感じが良かった。部屋迄付いてきてくれ館内の説明を丁寧にしてくれた。また電話の応対もとても親切でした。
Stayed 1 night in May 2019