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Reliance Hotel Apartment

4.0 star property

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Photo gallery for Reliance Hotel Apartment

32-inch LCD TV with satellite channels, TV, fireplace
Lobby
Bar (on property)
Full-sized fridge, microwave, stovetop, dishwasher
Standard Room, 1 King Bed | Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Free airport shuttle
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Business services

Explore the area

View in a map
Africa Avenue, Addis Ababa, 1909
  • Place, Selam City Mall
    ‪6 min walk‬
  • Place, Medhane Alem Church
    ‪6 min walk‬
  • Place, World Bank Ethiopia
    ‪17 min walk‬
  • Airport, Addis Ababa (ADD-Bole Intl.)
    ‪3 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Standard Room, 1 King Bed

  • City view
  • 25 sq m
  • Sleeps 1
  • 1 King Bed
  • Free Wi-Fi

View all photos for Twin Room

Full-sized fridge, microwave, stovetop, dishwasher

Twin Room

  • City view
  • 30 sq m
  • Sleeps 3
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Corner

Full-sized fridge, microwave, stovetop, dishwasher

Suite, 1 King Bed, Corner

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Presidential Suite

Full-sized fridge, microwave, stovetop, dishwasher

Presidential Suite

  • City view
  • 166 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Classic Suite, 2 Bedrooms, City View

Classic Suite, 2 Bedrooms, City View | Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Classic Suite, 2 Bedrooms, City View

  • City view
  • 58 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Suite, 2 Bedrooms, City View

32-inch LCD TV with satellite channels, TV, fireplace

Superior Suite, 2 Bedrooms, City View

  • City view
  • 50 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Reliance Hotel Apartment

A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Additionally, a 24-hour business centre, a conference centre and a coffee shop/cafe are on-site.
Reliance Hotel Apartment offers 31 accommodations, which are accessible via exterior corridors and feature fireplaces and washers/dryers. Rooms open to balconies. This individually decorated and furnished accommodation has separate dining areas. Pillowtop beds feature Egyptian cotton sheets and down duvets. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels and first-run films. Guests can make use of the in-room full-sized fridge/freezers, microwaves and minibars. Bathrooms include baths or showers with a rainfall showerhead, slippers and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

During your stay at Reliance Hotel Apartment, you're just a quick walk from Selam City Mall. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy Eastern European cuisine while dining at Radiance
  • Services include free babysitting, dry cleaning/laundry and a concierge
  • Within a 10-minute walk of Selam City Mall and Medhane Alem Church
  • Free airport shuttle service
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 807 square feet (75 square metres) and includes a conference centre. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Reliance Hotel Apartment. A roundtrip airport shuttle is free (available 24 hours). Self parking is free.

This 4-star Addis Ababa hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 10:30 AM.
Radiance – This restaurant specialises in Eastern European cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times and on request
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Radiance

Things to do

  • Shopping
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Free babysitting
  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • In-room washing machine/dryer
  • Laundry facilities
  • Living room
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (807 square foot of space)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Built in 2012
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels
  • First-run films

Food and drink

  • 24-hour room service
  • Cookware, dishware, and utensils
  • Dishwasher
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Minibar
  • Separate dining area
  • Shared kitchen access

More

  • Access via exterior corridors
  • Desk
  • Electrical adapters
  • Fireplace
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Living room
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 12:30 PM
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Reliance Hotel Apartment

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for ETB 750.0 per night.
  • Cots (infant beds) are available for ETB 375.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: ETB 375.0 per night
  • Rollaway bed fee: ETB 750.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Reliance Hotel Apartment offers transfers from the airport. Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Reliance Addis Ababa
Reliance Apartment Hotel
Reliance Hotel
Reliance Hotel Apartment
Reliance Hotel Apartment Addis Ababa
Reliance Apartment Addis Ababa
Reliance Apartment
Reliance Apartment Ads Ababa
Reliance Hotel Apartment Hotel
Reliance Hotel Apartment Addis Ababa
Reliance Hotel Apartment Hotel Addis Ababa

Reliance Hotel Apartment Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 9 out of 34 reviews
Rating 8 - Good. 16 out of 34 reviews
Rating 6 - Okay. 5 out of 34 reviews
Rating 4 - Poor. 1 out of 34 reviews
Rating 2 - Terrible. 3 out of 34 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

6.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Tekeste

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Amazing we extended our stay from two days to a month All the staff from down up are very helpful, cooperating, humble and go out of their way to please you
Stayed 2 nights in Jan 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is clean and located close to the airport. Hotel staff are professional, friendly and communicate well.
Stayed 5 nights in Jan 2021
Verified

8/10 Good

VIJAYA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Experience in Reliance Apartments, Addis

Everything is generally good. Cooking utensils are a few only, enough to heat and eat. Hot water kettle was there. To say they have coffee/tea maker is a misnomer. They do not provide tea/coffee/milk/sugar sachets
Stayed 6 nights in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Otimo custo beneficio

Cafe da manha, funcionarios e quarto sensacionais. Transfer in e out do aeroporto. O box realmente é pequeno e os funcionarios nao sao muito experientes em dicas de turismo. Tirando isso foi excelente.
Stayed 1 night in Jan 2018
Verified

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

home in the city

Very comfortable room with a great bed and lots of natural light. Good service. Shower a bit small.
Stayed 1 night in Oct 2017
Verified

6/10 Okay

Eric

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Room and bathroom

The room curtains weren't enough protecting the room from outside viewers. And the bathroom is extremely tiny I couldn't move. The kitchen was empty from any ustensils. No plate, no kettle, nothing.
Stayed 1 night in Aug 2017
Verified

10/10 Excellent

suzi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It's very nice place and hotel Near to everything❤

I really love it and the stuff was lovely I love everything on it quit clean safe the only thing that disturbed me is the bed was little hard and the shower was tiny but everything is excellent👌🏻👍🏼❤️
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel propre.

Séjour agréable. Personnel compétent. Excellente cuisine.
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, room comfort

二度と泊まりません

比較的新しい建物・設備でしたが、書かれている設備の一部は付いていませんでした。付いている部屋への交換を依頼すると、知らない、自分たちのせいでないの一辺倒で、オーナーだという人物が朝食中に突然「俺らは悪くない！」と叫んできました。車はありますが、手配などadditionalなサービスはできません。「Don't disturb」の札を下げておいても遠慮なく部屋に入ってきます。途上国のホテルはなにかあったときに「人」がすべてです。従業員がエチオピア国営企業の職員のようなホスピタリティーレベルですので、ここはリスクが高いと思います。
Verified

8/10 Good

tina

Liked: Staff & service

Ok location for short stay

Hotel was close to airport, a mall and Avanti Restaurant. Good for a few nights. Free shuttle. Friendly staff. No kitchenette utilities except one plate, 2 forks/ spoons/knives.
Verified

10/10 Excellent

Silvio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice and confortable.Excellent service.Convenient

Staff very helpful.Very good room service. Reasonable prices, excellent breakfast and convenient eat in restaurant. The Coffee and cappuccino prepared by an expert barista are amazing, and the bar selection is pretty good.
Verified

6/10 Okay

Bernhard

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Das Hotel ist stylish und hat schöne, warme Farben. Kingbettzimmer hat keinen Tisch und lediglich ein Minibadezimmer mit einer Minidusche mit Plastikvorhang. Die Beschreibung des Zimmers auf der website von hotels.com hatte mit der tatsächlichen Ausstattung nichts zu tun, es gab keinen Balkon, keine Badewanne, keine Waschmaschine, keinen Kamin, keine separates Wohnzimmer. Kein Fitnessraum im Hotel wie angeboten, man muß 10 Minuten über staubige Strassen zum Fitnesszentrum laufen. Kleines Frühstücksbuffet, guter, freundlicher Service im Hotel. Für Extraperson auf dem Zimmer muss auch am Tage bezahlt werden. Preis bei Direktbuchung im Hotel wäre erheblich günstiger gewesen. Zimmerpreis des Hotels für ein armes Land wie Äthiopien sehr hoch....der Preis für eine Nacht entspricht in etwa einem Monatslohn dort.
Verified

10/10 Excellent

Ulf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stop over in Addis

We stayed one night in the hotel. We had sent an email to the hotel to arrange the airport transfer, but that never came. We took a taxi and the hotel payed for it after I showed that I did arrange the transfer with the Front Desk Manager (who had forgotten to take a note about it). It is located in a good area but there are a lot of constructions going on in that area so it can look a bit strange. But the whole Addis is a big construction site (the places that isn't you don't want to be at during night).
Verified

8/10 Good

Tobias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Hotel with most friendly personell ever!!!

Nachdem meine gebuchte Suite bei der Anreise belegt war konnte ich diese am nächsten Tag beziehen und war sehr zufrieden. Das Zimmer war sauber und entsprach meinen Vorstellungen. Das Frühstück war sehr gut und auch die Entfernung zur Stadt, Einkaufen, Kongresszentrum war sehr gut. Besonders möchte ich aber das sehr freundliche und hilfsbereite Personal herausstellen. Das war erstklassig! In dieses Hotel komme ich gerne zurück!!!
Verified

2/10 Terrible

MArie

Disliked: Cleanliness, staff & service, room comfort

Not professionnal. Falce information on reservatio

This hotel is well situated near the airport, but I had a very bad experience of services : 1) I asked assistance for a taxi and the front desk officer called his friend I proposed me a price 3 times higher than the normal rate and I had to wait a long time. When going out I just observed that there was a taxi station 20 meters from the hotel 2) I hired a room for two guests and they asked me to pay 25USD more for the second guest 3) I made a second reservation for 3 nights for a stay two days after and they cancelled the reservation 10 hours before because Addis Abeba was hosting a big summit and they wanted to sell their room for a higher price
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

新しいので安心

比較的新しいので安心できます。 部屋の向きによってネットアクセスが困難で、常に部屋の外に出なければならないことがあるので、そこを早く改善して欲しい（8月と10月に利用しましたが、改善されていませんでした）
Verified

8/10 Good

Dopper

Liked: Cleanliness, staff & service, property conditions & facilities

Not too bad

This hotel was okay. Breakfast was good. Not too noisy but construction going on all around it. Close to malls, etc. Safe neighbourhood. No air in room but was comfortable. Wifi was good.
Verified

8/10 Good

EWF

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff bends over backwards for their guests to have an enjoyable stay. 5 minutes from Bole Airport and still fairly quiet. Hotel lobby sitting area could be improved so the sitting area has sofas facing each other rather than have chairs facing the same direction so people can not face each other to talk. Hotel has 30 rooms so a small boutique hotel with complementary shuttle service to/from the airport. Both a business and leisure hotel with complementary breakfast included. I would not hesitate to stay again.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GOOD LOCATION,HELPFUL SMILY PEOPLE
Verified

8/10 Good

Will

Liked: Cleanliness, property conditions & facilities, room comfort

Good, considering.

The hotel was nice, especially considering the alternatives...and remember, it's Africa. They did their best to accomadate requests but come prepared for no phone or internet access. The bar is nicely stocked but the food is ok...you can order an omlete to fill you in the morning. I ordered grilled chicken one night that was great and the very next night it was barely eatable. Also, bring plenty of cash because of the loss of internet you won't be able to pay your bill with a credit card and the nearest ATM that accepts US bank cards is the Sheraton. So if you need something clean, very decent, and very close to the airport, this is an alternative to paying $300 a night at the Sheraton.
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort

新しいので綺麗

お部屋を含め、全てが新しいため、清潔感があるのが安心できます。ただし、部屋の向きによってネットアクセスに不都合があるため、仕事で滞在する場合には、要注意です。
Verified

8/10 Good

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel for close to airport

Has everything you need, very modern, very close to the airport
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel close to the airport!

The hotel was pretty quiet and I really enjoyed my stay there. The staff is also very friendly. I also liked the kitchen as well as their nice macchiatos!...Most of all the owner of the hotel was friendly to me and I felt myself at home...Internet connection was satisfactory... I strongly recommend this hotel...
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel staff very friendly and accommodating

I would recommend this hotel to anyone who is taking a trip to Addis Ababa. The hotel was well thought out, and convenient to everything. We used the shuttle service to and from the airport, and ate in the restaurants, which were great. We had a very pleasant and relaxing trip.
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient to airport

Very nice hotel. Arrange ahead of time for shuttle to/from airport