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Crowne Plaza Adelaide by IHG

4.5 star property

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Photo gallery for Crowne Plaza Adelaide by IHG

Breakfast, lunch, dinner served; Japanese cuisine, al fresco dining
Terrace/patio
Rooftop bar, poolside views, open selected days
View from room
Breakfast, lunch, dinner served; Japanese cuisine, al fresco dining

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Room service
  • Bar
  • Housekeeping

Explore the area

View in a map
27 FROME STREET, Adelaide, SA
  • Rundle Mall
    ‪7 min walk‬
  • Adelaide Convention Centre
    ‪13 min walk‬
  • Adelaide Oval
    ‪13 min walk‬
  • Adelaide, SA (ADL)
    ‪10 min drive‬

Room options

View all photos for Premium Room, 1 King Bed, Hill View (Adelaide Hills View)

Premium Room, 1 King Bed, Hill View (Adelaide Hills View) | View from room

Premium Room, 1 King Bed, Hill View (Adelaide Hills View)

8.4 out of 10
Very good
(8 reviews)
  • 28 sq m
  • Hill view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

View from room

Standard Room, 1 King Bed, Accessible

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

View from room

Standard Room, 2 Double Beds

9.2 out of 10
Wonderful
(19 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds, City View

View from room

Premium Room, 2 Double Beds, City View

9.8 out of 10
Exceptional
(12 reviews)
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, City View

Room amenity

Junior Suite, 1 King Bed, City View

10.0 out of 10
Exceptional
(5 reviews)
  • 41 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

Room amenity

Suite, 1 Bedroom, City View

10.0 out of 10
Exceptional
(5 reviews)
  • 49 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed, City View

View from room

Premium Room, 1 King Bed, City View

8.4 out of 10
Very good
(7 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor)

View from room

Standard Room, 1 King Bed (High Floor)

8.8 out of 10
Excellent
(15 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Hill View (Adelaide Hills View)

Premium Room, 2 Double Beds, Hill View (Adelaide Hills View) | View from room

Premium Room, 2 Double Beds, Hill View (Adelaide Hills View)

9.4 out of 10
Exceptional
(6 reviews)
  • 28 sq m
  • Hill view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

View from room

Standard Room

9.4 out of 10
Exceptional
(10 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(20 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Crowne Plaza Adelaide by IHG

Luxury hotel with fitness centre and 24-hour business centre
This hotel features an outdoor pool, a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar and a 24-hour business centre are on-site.
Crowne Plaza Adelaide by IHG offers 329 air-conditioned accommodations with minibars and espresso makers. 50-inch Smart televisions come with premium digital channels. Bathrooms include slippers, complimentary toiletries and hairdryers.

This Adelaide hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us they can't get enough of Crowne Plaza Adelaide by IHG's great location. During your stay, you're just a quick walk from Rundle Mall. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at Koomo, a theme restaurant that serves Japanese cuisine
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Just a 3-minute walk from University of Adelaide and 7 minutes on foot from South Australian Museum
Crowne Plaza Adelaide by IHG offers its guests an outdoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and 4 meeting rooms. Event space at this hotel measures 4844 square feet (450 square metres) and includes a conference centre. A terrace, tour/ticket assistance, and concierge services are also featured at the luxury Crowne Plaza Adelaide by IHG. For a fee, parking is available.

Smoking is allowed in designated areas at this 4.5-star Adelaide hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.
Koomo – This theme restaurant specialises in Japanese cuisine and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Reservations are required.
Lina10 – This poolside rooftop bar specialises in Fusion cuisine and serves brunch, lunch, dinner and light fare. A children's menu is available. Open selected days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (AUD 39 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; AUD 45 for adults and AUD 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Koomo
  • Lina10

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Conference centre (4,844 square foot of space)

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2020
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.5 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 45 for adults and from AUD 19 for children
  • Covered self-parking fee: AUD 39 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Adelaide
Crowne Plaza Adelaide by IHG Hotel
Crowne Plaza Adelaide an IHG Hotel
Crowne Plaza Adelaide by IHG Adelaide
Crowne Plaza Adelaide by IHG Hotel Adelaide

Crowne Plaza Adelaide by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 477 out of 775 reviews
Rating 8 - Good. 187 out of 775 reviews
Rating 6 - Okay. 74 out of 775 reviews
Rating 4 - Poor. 29 out of 775 reviews
Rating 2 - Terrible. 8 out of 775 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Joanna

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable hotel all you need, very attentive staff and professional service staff too Recommend staying here very central to Adelaide city attractions food and more
Stayed 2 nights in May 2025

10/10 Excellent

Amit

Stayed 5 nights in May 2025

8/10 Good

Marissa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, very clean, great location as well. We were able to easily walk to restaurants and stores.
Stayed 2 nights in May 2025

10/10 Excellent

Gentilessa

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great room, great breakfast and parking package! Loved my stay, will stay there again!
Stayed 4 nights in May 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Kathryn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, lovely facilities
Stayed 1 night in May 2025

8/10 Good

Kelly

Liked: Cleanliness, amenities, property conditions & facilities
Nice and central location. Shower was a bit like a high pressure hose
Stayed 1 night in May 2025

10/10 Excellent

anthony

Stayed 2 nights in May 2025

10/10 Excellent

Kenny

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel with great service
Stayed 1 night in Apr 2025

6/10 Okay

David

Travelled with partner
Liked: Amenities
Room was nice, still waiting for my refund of deposit for the things in the fridge and the snacks.
Stayed 2 nights in May 2025

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time at this hotel & we used our Expedia points to obtain a free night in a suite which we subsequently extended to 2 nights. Th e staff are very helpful and the venue is extremely clean and tidy. Situated in the East End of Adelaide CBD, it’s ideal for Rundle Mall, Adelaide Uni, the East End and when on, The Fringe. For the price, you’ll get a 10th Floor bar & pool area, fab views and a great product. Highly recommended
Stayed 1 night in May 2025

10/10 Excellent

Gail

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying at Crown Plaza, so convenient to all the facilities I required. Thank you
Stayed 3 nights in May 2025

8/10 Good

Elizabeth

Stayed 3 nights in Apr 2025

10/10 Excellent

Bruno

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent central location especially close to dining/food areas and extremely helpful and efficient staff. Excellent room.
Stayed 3 nights in May 2025

8/10 Good

JULIE

Stayed 1 night in Apr 2025

4/10 Poor

Dan

Liked: Cleanliness, staff & service
Disliked: Room comfort

Disappointing experience

Booked a junior suite for a special occasion. No couch or comfortable chair to sit in. No bath. Had to pay extra to upgrade. Furnishings and room decorations poor in upgrade executive suite room a huge disappointment. Will never stay at Crowne Plaza Adelaide again.
Stayed 1 night in May 2025

10/10 Excellent

Lawrie

Liked: Cleanliness, staff & service, room comfort
Very nice all round. Koomo breakfast was excellent.
Stayed 2 nights in Apr 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Loved my stay at the Crowne Plaza. An awesome welcoming, clean and fun stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

Peter

Stayed 1 night in Apr 2025

8/10 Good

Elsie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room, clean and modern, good for a few nights stay. Location convenient to shops, restaurants and transport. Having reception on 10th floor was not convenient for me. Perhaps okay for others.
Stayed 6 nights in Apr 2025

10/10 Excellent

Bob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exactly what we expected for the rate charged. Staff were friendly and efficient.
Stayed 1 night in Apr 2025

10/10 Excellent

SEVINC

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Apr 2025

10/10 Excellent

CHUEN HOE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No international news channels like Bloomberg, CNBC, BBC, CNA.
Stayed 2 nights in Apr 2025

10/10 Excellent

Manpreet

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2025