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Orient Taj Hotels and Resorts

Property class: 4.5

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Photo gallery for Orient Taj Hotels and Resorts

Lobby
Interior
Front of property
Lobby
Front of property

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Fatehabad Road, Agra, 282004
  • Place, TDI Mall
    ‪11 min walk‬
  • Place, Kalakriti Culture and Convention Centre
    ‪2 min drive‬
  • Place, Taj Mahal
    ‪8 min drive‬
  • Airport, Agra (AGR-Kheria)
    ‪15 min drive‬

Room options

View all photos for Superior Room

Minibar, in-room safe, desk, iron/ironing board (on request)

Superior Room

  • Garden view
  • 315 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed

View all photos for Premier Room

Minibar, in-room safe, desk, iron/ironing board (on request)

Premier Room

  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed

View all photos for Executive Room

Minibar, in-room safe, desk, iron/ironing board (on request)

Executive Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room

Minibar, in-room safe, desk, iron/ironing board (on request)

Deluxe Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Suite

Minibar, in-room safe, desk, iron/ironing board (on request)

Deluxe Suite

  • Sleeps 3
  • 1 Double Bed

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About this property

Orient Taj Hotels and Resorts

2 restaurants, a full-service spa and an outdoor pool are available at this hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free valet parking and free train station pick-up. Other amenities include a nightclub, a health club and a poolside bar.
Orient Taj Hotels and Resorts offers 160 air-conditioned accommodations with minibars and a safe. This accommodation offers separate sitting areas. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers.

Flat-screen televisions come with premium cable channels. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and a ceiling fan. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An outdoor tennis court and a health club are featured at the hotel. An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa.
During your stay at Orient Taj Hotels and Resorts, you'll be within walking distance of TDI Mall. Enjoy features like free breakfast, free WiFi in public areas and free valet parking.
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Free valet parking and self-parking
  • Drinking and dining options include 2 restaurants, a coffee shop and a poolside bar
  • Take a swim in the outdoor pool
  • Indulge in a treatment at the full-service spa
  • Services include babysitting, supervised childcare and dry cleaning/laundry
  • On-site recreation includes an outdoor tennis court, a gym and a playground
  • 12 minutes on foot from TDI Mall and a 2-minute drive from Kalakriti Culture and Convention Centre
  • Free train station pick-up shuttle service
Orient Taj Hotels and Resorts offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the pool bar. Free breakfast is served daily. WiFi is free in public spaces.

A business centre and a meeting room are available. A children's pool, a health club, and a nightclub are also featured at the luxury Orient Taj Hotels and Resorts. Free self parking and valet parking are available.

Guests are served a free buffet breakfast daily from 7 AM to 10 AM.
Orient Taj Hotels and Resorts has 2 restaurants on site.
24-hour room service is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free train station pick-up shuttle
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Nightclub
  • Outdoor pool
  • Outdoor tennis court
  • Playground

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Banquet hall

Room amenities

Bedroom

  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 1:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for INR 1500.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: INR 1500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Orient Taj Hotels and Resorts offers transfers from the airport and train station. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Orient Taj Hotels Resorts Agra
Wyndham Hotel Agra Grand
Wyndham Grand Agra Hotel
Wyndham Grand Hotel
Orient Taj Hotels and Resorts Agra
Orient Taj Hotels and Resorts Hotel
Orient Taj Hotels and Resorts Hotel Agra

Orient Taj Hotels and Resorts Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 45 out of 174 reviews
Rating 8 - Good. 50 out of 174 reviews
Rating 6 - Okay. 31 out of 174 reviews
Rating 4 - Poor. 28 out of 174 reviews
Rating 2 - Terrible. 20 out of 174 reviews

7.4/10

Cleanliness

6.8/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel itself is clean and really looks nice. Staff was tough communication-wise. (Restaurant couldn't put things on our room, for example.) Rooms are nice and big. Pool had no water in it. Wifi access was constantly a problem. It looks nicer than it really was in terms of stay.
Stayed 1 night in Aug 2017
Verified review

4/10 Poor

Kevin

Disliked: Cleanliness, staff & service, property conditions & facilities

Awful beyond description

Run down hotel - very poorly managed
Verified review

10/10 Excellent

Vaibhav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome Hotel...

Beautiful Hotel... Nice Food... We'll surely visit again... Good Staff... Enjoyed the stay here...
Verified review

2/10 Terrible

Shereena

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad experience

What is portrayed on websites is not what you get. One of the worst experiences we had ever had. Rooms were dirty and smelling. Staff were so unfriendly and rude. No hot water and when asked was advised to wait for shower till the morning. Lifts were not working. Linen was so dirty and the walls had mildews. We booked three rooms and all three rooms were the same. Rooms were infested with Mosquitoes. I would never ever recommend this hotel to anyone.
Verified review

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay

It was a beautiful hotel. We had amazing breakfast and enjoyed our stay in a lovely relaxing suite. Would loved to stay there again
Verified review

6/10 Okay

Chris

Disliked: Staff & service

Taj Mahal magnificent, hotel service not.

Hotel and gardens were beautiful, but service from counter staff awful. Lighting in room was bizarre had to turn off main power switch to turn off lights at night, only bath towels were in room. Taj Mahal was amazing so made up for everything else.
Verified review

2/10 Terrible

Ranjeet

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Property is good but Need to maintained by owner.

Overall is balanced not very good nor very bad. My suggestion to maintain the rooms, room walls are dampened, room mirror is very poor, Ac and lights are automatically on after few minutes after off .
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

a magnificent property

great food great property but mosquitos in the dining hall was terrible pool was dirty and had trouble checking out with american visa even though we just used it in the city to purchase items
Verified review

4/10 Poor

Vivek

Disliked: Cleanliness, property conditions & facilities, room comfort

Poorly maintained hotel

The hotel was easy to locate, reception was good, room service was also fine. However the room itself was a disaster List of problems 1. Room was not serviced before handover. 2. There was so much of smell when we entered the room, as if it was not opened in months. 3. Walls had dampness 4. All mirrors were in immediate need of replacement as they all lost the polish. 5. No heating, only cooling in air conditioning. 6. Half of the lights were not working in the room 7. Beds and pillows smelled of sewer. On checking out, the room service searched the entire room in front of us, as if we would have stolen something, how disrespectful. We didn't even bother for the breakfast as the timing was limited from 7:30-10:30 Overall a dreadful experience.
Verified review

8/10 Good

SUKESH

Liked: Cleanliness, room comfort

Needs maintenance

Rooms were good but it needs maintenance.
Verified review

4/10 Poor

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

Hotel in decline

Promised much delivered little. Changed rooms 3 times due to faulty plumbing, air conditioner and broken window. Towels and linen worn and stained. Many staff unkempt - especially in restaurant. Dirty floors and cutlery. Won't visit again
Verified review

8/10 Good

Preet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel with many amenities!

This hotel made our experience of the Taj Mahal seem very luxurious for a low cost. I would defenitely recommend everyone who visits from a different country to check in here.
Verified review

2/10 Terrible

David et Sarah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel dégueulasse infesté de moustiques et humide

Un conseil ne pas croire les avis positifs sur cet hôtel... Piscine dégueulasse, chambre humide et sale, salle de bain vétuste et sale, personnel mal aimable et mauvais accueil, le vendeur du magasin à l'entrée est insistant pour vendre des costumes et autres articles...Toujours à nous sauter dessus... fontaines dans le parc non entretenues pourries, infestées de larves de moustiques. Parlons maintenant du petit déjeuner qui est juste infecte et sale sans aucun choix de plus, soit disant il y a des resto dans l' hôtel mais tjrs fermées (heureusement vu le petit déjeuner)...Ne jamais passer par leur Travel Tour : Nous avons réservé une voiture avec chauffeur pour aller à New Delhi airport = très mauvaise surprise conducteur très douteux avec un voiture en très mauvaise état, sale et puante (le mot est faible)... voulant nous faire payer plus qui était prévu... Enfin bref ne jamais aller dans cet établissement Horrible !!! Très mauvaise expérience.
Verified review

10/10 Excellent

Abhijeet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good and awesome
Verified review

6/10 Okay

FreqTraveller

Nice hotel, close to Taj Mahal

Good hotel to stay with family. Breakfast menu is limited and food is average. We stayed in the TANSEN COURT where the rooms are big and clean. But we found patches in the wall, might be due to the seepage.
Verified review

4/10 Poor

Makush

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Left a very bad taste !!

Very bad impression. Some major dislikes (not listing bunch of minor issues): 1) Checked in during midnight hr (after completing last Aarti at Brindavan). Pathetic check in experience. Whole hotel looked like a dark old scary place(No lights at all!!). Had to literally say "Is anybody around ?" 2) Smelly rooms(both mine and my parents one) in shabby state with mosquitos having a gala time. 3) No hot water in bathrooms during night hrs (This was the response from support staff). Note: This is winter time and my mother and little daughter had a tough time. 4) No Wifi. This list goes on and on. Saving grace: Ok breakfast. Though i have issues to point here too, but then i will be considered nitpicking. Well maintained garden !! (+1 for this) Overall: Did somebody say this is a 4/5 star hotel ? Sorry !! Tough to even consider this as three star.
Verified review

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort
Bathrooms need upgrades Dirty linen Smell of dampness in the room ------------------------------------- ------------------1111-------1111111111 ------------------11-1-11-111------- -----------------11111111--------
Verified review

8/10 Good

Kiran

Liked: Cleanliness, property conditions & facilities, room comfort
stay in Orient Taj is amazing, good and huge property gives you good luxury and comfort overall. 1.5 km away from Taj which is not bad. Service is good but bit slow may be coz of huge property. I enjoyed stay here with my family. I recommend it for Agra the best one at this budget.
Verified review

8/10 Good

Verified traveller

Disliked: Property conditions & facilities

Estancia normal el Agra

Muy bonito Hotel. Ha tenido mejores años. La habitacion en la que estuvimos no tenia agua caliente y estaba oscura. Fue dificil comunicarse con el personal en recepcion ya que hablaban muy poco ingles. Calificaria este hotel como 3 estrellas.
Verified review

2/10 Terrible

Arun

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointing rooms; Poor quality svc, Old style

We assumed that due to the Wyndham brand name attached to it, the property will have at least some basic standard in terms of professionalism, room quality, etc. We were very disappointed by our initial impressions of the Room (the outside seemed fine with the garden and layout etc, but in general run down) - rust on the mirror side, lack of proper hot water in the morning, lack of room heating, hardly any power outlets, a dingy feeling that we couldnt shake off. Even some of the facilities like the Spa/Massage room were staffed with people that were poor communicators or too salesy. The hotel is situated in a good location and is close to the Taj Mahal etc, but once you are inside, you realize that the management is sort of taking it easy and not making any attempts to modernize the place or service. My cousin stayed at a more recent Four Points Sheraton down the road, and the difference in lobby, get up, customer service, room amenities was stark. And the final straw was the delayed check out because they didn't have the folio details in order and kept waiting for the laundry receipt to show up (which had incorrect charges in the first place).
Verified review

4/10 Poor

Claudio Hernan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Abandonado que se ve que fue bueno

El servicio es muy deficiente, el hotel esta muy abandonado y sin mantenimiento. La limpieza deja mucho que desear
Verified review

4/10 Poor

Shriniket

Disliked: Cleanliness, staff & service, room comfort

Never stay at Windham Grand

Very Bad stay. It was unbelievable that a hotel rated 5 star wouldn't have hot water in the shower. Constant follow up with housekeeping hardly helped. Situation temporarily improved after MR. Bagchand, Front office manager was made to visit our room. but next day onwards, it was the same. Set top box was blocked except for free channels like DD sports, DD news etc. No good TV channels were available. Hotel staff tried to bluff this as "technical problem" while actually the hotel is saving money by not subscribing. Very poor show. Don't stay here if you want to enjoy 5 star comfort. A beautiful looking but badly managed place.
Verified review

2/10 Terrible

Adetya

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disgusting....

My suggestions to fellow traveler don't go on the pictures of the hotel. It is an absolute sham. They have brought the prices down to entice people to come and stay with them but the food pricing is exorbitant (1 scoop of ice cream Rs 640/- and 1 portion of butter chicken almost Rs 1000/-). Their service is so slow that a government office will be more efficient than them. Swimming pool is so dirty that you wouldn't wanna soak your legs in it. Staff needs a lot of training in terms of being curtious towards the guest. It is not worthy of being a 2 star let alone being a 5 star.
Verified review

10/10 Excellent

chef robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

the hotel was excellent with palatial look.

excellent service staff, very friendly and ready to help, food quality need to improve a bit to a 5 star quality.I would give a overall rating of 9.5 on 10.
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities

Not a 5 star hotel :-(

This is not a 5 star hotel. Service does not exist. No Wi-fi.... Stay - off....