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Hôtel des Eaux

3.0 star property
VIP Access

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Photo gallery for Hôtel des Eaux

Front of property
A view of a historic church with a tall spire, through a window with a vase of flowers and a book on a table.
Exterior detail
Exterior
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Business services

Explore the area

View in a map
6, bd des Côtes, BP 521, Aix-les-Bains, 73105
  • Place, Thermes Chevalley
    ‪6 min walk‬
  • Place, Grand Cercle Casino
    ‪6 min walk‬
  • Place, Congress Centre
    ‪9 min walk‬
  • Airport, Chambery (CMF-Chambery - Savoie)
    ‪16 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Double Room

A hotel room with a bed, a desk, a chair, a television, and a window.

Standard Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Comfort Double Room

Comfort Double Room | Premium bedding, memory-foam beds, in-room safe, laptop workspace

Comfort Double Room

9.0 out of 10
Wonderful
(10 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double Room

Standard Double Room | Premium bedding, memory-foam beds, in-room safe, laptop workspace

Standard Double Room

9.2 out of 10
Wonderful
(20 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Junior Suite

Premium bedding, memory-foam beds, in-room safe, laptop workspace

Junior Suite

9.2 out of 10
Wonderful
(7 reviews)
  • Park view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Comfort Twin Room

Comfort Twin Room | Premium bedding, memory-foam beds, in-room safe, laptop workspace

Comfort Twin Room

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 17 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Suite

Family Suite | Premium bedding, memory-foam beds, in-room safe, laptop workspace

Family Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Comfort Twin Room

A hotel room with a bed, two bedside tables, a chair, and a lamp.

Comfort Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Comfort Double Room

A hotel room with a bed, bedside table, lamp, artwork on the wall, and a window with curtains.

Comfort Double Room

  • Sleeps 2
  • Free Wi-Fi

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About this property

Hôtel des Eaux

A restaurant, a bar/lounge and a coffee shop/cafe are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, laundry facilities and a library are on-site.
Hôtel des Eaux offers 42 accommodations with a safe and free newspapers. Memory foam beds feature premium bedding. 80-inch flat-screen televisions come with digital channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Aix-les-Bains hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Hôtel des Eaux. During your stay, you're just a quick walk from Faure Museum. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front desk safe and meeting rooms
  • Within a 10-minute walk of Grand Cercle Casino and Thermes Chevalley
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Meeting rooms and coworking spaces are available.

Public spaces have free WiFi. A library, a terrace, and a garden are also featured at Hôtel des Eaux. Free self parking is available. A complete renovation of Hôtel des Eaux was completed in February 2025.

This Belle Époque Aix-les-Bains hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:00 AM.
On-site venue – This restaurant serves lunch and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7 AM to 10:00 AM for a fee: EUR 15 for adults and EUR 7 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle storage
  • Books
  • Games
  • Library

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Coworking space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • Area rugs in public areas
  • Hardwood flooring in public areas
  • Lift (80 centimetre wide door)
  • Thin carpet in public areas
  • Tile flooring in public areas

More

  • 1 building
  • 3 floors
  • Belle Époque architecture
  • Built in 1892
  • Renovated entire property - February 2025
  • Smoking not allowed

Room amenities

Bedroom

  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 80-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle

More

  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: 9:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:30 AM - 9:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 8 December and 1 March.

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 8 per pet, per day
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 15 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.25 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 7 for children
  • Pet fee: EUR 8 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, ANCV Cheques-vacances, mobile payments and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:30 AM - 9:00 PM.
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This hotel caters to LGBTQ+ guests.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel Eaux Aix-les-Bains
Hôtel Eaux
Eaux Aix-les-Bains
Citotel Hôtel Eaux Aix-les-Bains
Citotel Hôtel Eaux
Citotel Eaux Aix-les-Bains
Citotel Eaux
Citotel Hôtel des Eaux
Hôtel des Eaux Hotel
Hôtel des Eaux Aix-les-Bains
Hôtel des Eaux Hotel Aix-les-Bains

Hôtel des Eaux Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 223 out of 351 reviews
Rating 8 - Good. 106 out of 351 reviews
Rating 6 - Okay. 18 out of 351 reviews
Rating 4 - Poor. 3 out of 351 reviews
Rating 2 - Terrible. 1 out of 351 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Roderick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice family run property with excellent food, great location and quaint ambiance!
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stay!

Wonderful hotel, wonderful lovely staff and perfectly placed.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities
Clean room quiet and easy access to the center of town. Just a 10 minute walk to the train!
Stayed 1 night in Nov 2025
Verified

8/10 Good

Markku

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very pleasant stay with a nice room and friendly staff
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Top
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking on site very useful. Great value evening meal, breakfast very good, wide choice.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with parking and staff were great. Even had a small laundry ( fee 5 euros, washing machine only no tumble dryer). Breakfast was very good
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

DAVE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get too, close to city centre
Stayed 2 nights in Mar 2023
Verified

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the centre of town
Stayed 1 night in Feb 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Séjour quelconque , hotel quelconque
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, comfortable bed and nice property. Easy parking on site then walk to town centre ( just a corner away). If you want to go to the lake you’ll need a car or walk 40 minutes which we didn’t mind. Breakfast was pretty decent
Stayed 1 night in Sep 2025
Verified

8/10 Good

Tracey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building, lovely quiet area. Spacious room & large comfortable bed. Only issue was air conditioning unit fairly noisy. Great access to train station, shops & restaurants.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property. Staff was helpful with my late arrival. Great location on the hillside with ability to walk to everything.
Stayed 2 nights in Nov 2024
Verified

6/10 Okay

Mayunga

Liked: Cleanliness, staff & service
Disliked: Amenities
Decent hotel the rooms were small and had no air con which was tough in the heatwave Don’t think I’ll stay again but decent with nice staff
Stayed 2 nights in Aug 2025
Verified

6/10 Okay

Bernardus Petrus Johannes

Disliked: Property conditions & facilities
Would not go here again…
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
History
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Tsuzuki

Liked: Cleanliness, staff & service, amenities
The phone was not working. But other than that, it was a nice hotel.
Stayed 1 night in May 2025
Verified

4/10 Poor

Stephane

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Nice room, but no dinner available on Sundays. Staff told me last minute and had to chance my plan to have diner outside.
Stayed 1 night in Jul 2022
Verified

8/10 Good

Myriam

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was conveniently situated to walk to the town centre. It was quiet, very clean and nicely decorated. Modern bathroom and comfortable bed. There are a few things that could be improved, either bottled water in the mini fridge or a jug to put water in, a socket near the mirror to use own hairdryer etc and also more bath towels. We only had one between two, we only realised after dinner and the staff had gone home. Overall it was a nice stay and we would stay again.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Nana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice, but noisy

The premium room is nicely renovated, flawlessly clean, still pretty small. There is a lot of noise from the park I guess children playing all day long and at night some machine or a/c working in the middle of the night every half an hour for a couple of minutes ( not sure what it was) I tried to complain, but the young lady at the reception did not know English, so no result.
Stayed 2 nights in Jun 2022
Verified

10/10 Excellent

Marie-Agnès

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bon petit-déjeuner et parking toujours accessible
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

guillermo

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bonito Lugar
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Pascale

Liked: Cleanliness, staff & service, amenities
Excellent accueil, chambre très propre, petit déjeuner, super. Petit bémol : des voisins bruyants après 22h
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

LINDA

Liked: Cleanliness, staff & service, amenities
Sejour agréable, personnels pro endroit calme et propre très bonne localisation. Le parking est très appréciable. Merci
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Sylvie

Liked: Cleanliness, staff & service, amenities
Tout etait parfait
Stayed 1 night in Jan 2026