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Comfort Inn & Suites Copley Akron

2.5 star property

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Photo gallery for Comfort Inn & Suites Copley Akron

Free daily self-service breakfast
Front of property
Desk, blackout curtains, iron/ironing board, rollaway beds
Lobby
Indoor pool, open 10:00 AM to 10:00 PM, pool loungers

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
160 Montrose West Ave, Akron, OH, 44321
  • Place, Rosemont Country Club
    ‪2 min drive‬
  • Place, Summit Mall
    ‪4 min drive‬
  • Place, Cuyahoga Valley National Park
    ‪6 min drive‬
  • Airport, Akron, OH (CAK-Akron-Canton)
    ‪26 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, rollaway beds

Room, 1 King Bed, Accessible, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, rollaway beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(12 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, blackout curtains, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(27 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Desk, blackout curtains, iron/ironing board, rollaway beds

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Hot Tub

Desk, blackout curtains, iron/ironing board, rollaway beds

Suite, 1 King Bed with Sofa bed, Non Smoking, Hot Tub

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior
Baymont by Wyndham Copley Akron
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
3.4 out of 5, 1,010 reviews
The price is CHF 44
includes taxes & fees
14 Jan - 15 Jan 2026
Baymont by Wyndham Copley Akron

About this property

Comfort Inn & Suites Copley Akron

Hotel in Akron with free breakfast and fitness centre
This smoke-free hotel features an indoor pool, a fitness centre and a snack bar/deli. Free self-service breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, coffee/tea in a common area and a business centre. Weekly housekeeping is available.
Comfort Inn & Suites Copley Akron offers 51 air-conditioned accommodations with coffee/tea makers and a hairdryer. 37-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Comfort Inn & Suites Copley Akron. During your stay, you'll be close to Rosemont Country Club. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free self-service breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a 24-hour business centre, a computer and laundry facilities
  • On-site recreation includes a gym
  • Just a 4-minute drive from The Golf Improvement Center and 9 minutes from Cuyahoga Valley National Park
  • Dogs welcome for a fee
Comfort Inn & Suites Copley Akron offers its guests an indoor pool and a fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

There's an onsite 24-hour business centre. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Comfort Inn & Suites Copley Akron. Free self parking is available.

This Akron hotel is smoke free.

Guests are served a free self-service breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Lift (132 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 4 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Plus West Akron Inn Suites
Best Western Plus West Akron
Best Western Plus West Akron Inn

Comfort Inn & Suites Copley Akron Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 294 out of 961 reviews
Rating 8 - Good. 251 out of 961 reviews
Rating 6 - Okay. 167 out of 961 reviews
Rating 4 - Poor. 101 out of 961 reviews
Rating 2 - Terrible. 148 out of 961 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

Suzanne

Disliked: Cleanliness, property conditions & facilities
Old, dirty, broken. Will not stay at this location again.
Stayed 1 night in Sep 2025

4/10 Poor

Kayleigh

Travelled with partner
Disliked: Cleanliness, amenities
We found a blood stain on the comforter that wasn’t ours… someone else’s personal lubricant left behind in the drawer under the microwave. There was paint chipping all over and it was very outdated. A bit grungy in spots. A staff member talked to us at breakfast and was very friendly but we couldn’t really find other staff around to address our other issues, get more towels or toilet paper etc. wasn’t over all super clean.
Stayed 3 nights in Sep 2025

2/10 Terrible

Becky

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
This property is in a state of disrepair. The elevator barely works and is incredibly rickety. The whole hotel smells like sour milk, and our room was disgusting. There were crumbs all over our carpet, candy in the chair, hairs all over the bathroom, gross stains in the fridge, and dirty bathroom mirror. We were only staying one night so decided to stick it out until we went to bed around midnight and found a dried up puddle of pee. We left immediately and the woman at the desk was rude and I have been refused a refund by the property. I have escalated to corporate in hopes of a resolution. Horrible experience and would never recommend
Stayed 1 night in Sep 2025

8/10 Good

Sandra

Stayed 1 night in Sep 2025

4/10 Poor

Angie

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We stayed at this hotel for 1 night had we needed to stay longer, we would've changed hotels. The elevator is broken and you have to use the stairs to get to your room. The bath tub still had hair in it, the faucet was dripping and there was lots of mold in the shower. We also opened the closet door then it wouldn't shut. The pool was also closed for maintenance. Signs indicate an ice machine on the first floor but there wasn't an ice machine to be found.
Stayed 1 night in Sep 2025

6/10 Okay

Kathryn

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Business stay

It wasn’t the worst place I’ve stayed, but the n my one night stay, the elevator was out of service, the closet door didn’t open because there was no bottom track, the comforter had something on it that didn’t appear to have been washed, and there was someone else’s bar of soap in my shower. But the bed was comfortable and the people at the front desk were very friendly.
Stayed 1 night in Sep 2025

4/10 Poor

Tricia

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Upon check-in I requested a room on the ground floor sipI had my dog. The only rooms available were on the second floor and the elevator was not working for that level. Then my room keys didn’t work. The stair well was unkempt and the tread was very worn needed to be replaced (the front edge of the steps were pretty beat up).
Stayed 1 night in Sep 2025

10/10 Excellent

Phillip, Monaca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
way better than expected, will be back again when in town for work
Stayed 1 night in May 2025

8/10 Good

ANTONIO

Business traveller
Liked: Staff & service

Reasonable

Overall for the price this was a good choice for a last minute nights stay. The back door lock didnt work so they had to put a rock in it to keep from locking. They only allowed you to use the questionable elevator if you are on 3rd or 4th floor no stop at 2nd. I wish i got her name ,The sweet older lady who worked the breakfast room was so nice and helpful. She definitely is a keeper. Room was clean yet very outdated and falling apart. Cable kept glitching eveey 2 min no.matter what channel you are on. Overall price reasonable, room clean, for a last minute stay.
Stayed 2 nights in Sep 2025

6/10 Okay

Hunter

Liked: Room comfort
Hotel was good for the price. Room was clean and comfortable; shower didn’t drain the best but it was clean. The hallways smelled pretty strongly of weed, but our room didn’t and neither did the lobby. Convenient location, and breakfast was reasonable for the price we paid.
Stayed 2 nights in Sep 2025

6/10 Okay

Dwayne

Liked: Staff & service
Disliked: Amenities
It needs some upgrades. Rooms, carpets, elevator, furniture, and etc.
Stayed 3 nights in Jun 2025

6/10 Okay

Armando

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Building maintenance is poor to unsafe. The elevator has a sticker over the second floor button that says don’t use floor two. Exterior has some wear issues as well. Doors are worn. Lights flickering in the lobby. Ect.
Stayed 1 night in Sep 2025

4/10 Poor

Matthew

Stayed 2 nights in Aug 2025

8/10 Good

David

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
The pool could be open earlier in the morning and the soda machines were sold out. There was a few damaged things in the room but the stay was good otherwise!
Stayed 2 nights in Aug 2025

6/10 Okay

DANIEL

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Smelly and too old
Stayed 1 night in Aug 2025

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Only issue we had was the elevator didn't work. Staff was great, and the pool was great.
Stayed 1 night in Aug 2025

2/10 Terrible

UNNIKANNAN

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Smell of wet carpet or something in room, microwave handle broken, elevator broken. Facility needs serious upgrade. The 7/10 rating is very misleading. Staff was good however.
Stayed 3 nights in Aug 2025

8/10 Good

Dayna

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, room has a strong smell that wasn't outside of the room though.
Stayed 1 night in Aug 2025

6/10 Okay

Tamara

Disliked: Cleanliness
Stayed 2 nights in Aug 2025

6/10 Okay

Diamond

Stayed 1 night in Aug 2025

10/10 Excellent

Sondra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff! Room was quiet for sleeping!
Stayed 1 night in Aug 2025

2/10 Terrible

Najah

Disliked: Staff & service, property conditions & facilities
The overnight attendant tries to claim that our rooms were no longer available because we arrived late. We arrived after a 6 drive to attend the funeral of a family member the next morning. When we stated that our reservation was "check-in 3:00pm and check-out was 11:00 am the following morning, he stated "I've completed my closeout for the day, and you would need to purchase a new room". This was an absolute nightmare, not to mention illegal!
Stayed 1 night in Aug 2025

2/10 Terrible

Najah

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My room is filthy. The toilet has hair on it, the seat has red spots that should have been cleaned off. The blankets are dirty- not stained, but have fresh spots that have not been cleaned. The hand towels have been used and are dirty. The room is musty and the parking area is busted up and does not look safe. Overall i do not see one redeeming quality about this hotel. We came into town at 4am with prepaid reservations. We drove 6 hours for a funeral and he initially told us we could not have our rooms. Despite the note i sent when making the reservation and despite the fact that it states clearly on the website that there is no cut off for check in, he refused us our rooms until we insisted that he call a supervisor. Then he tried to give us just one room even though we paid for 2. This is by far the worst hotel experience i have ever had.
Duvet with fresh stain
The fitted sheet not clean
Both hand towels with visible dirt
A hair on the sink
Stayed 1 night in Aug 2025

6/10 Okay

Amanda

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
The rooms were okay I did have a dirty wash rag behind my bed frame and a old burnt burger bun my refrigerator didn't work and they offer you one bottle of water her room and I had four rooms with 10 guests. They did get my refrigerator replaced quickly and the night staff was very friendly
Stayed 2 nights in Aug 2025

2/10 Terrible

Melissa

Disliked: Cleanliness, property conditions & facilities
They charged us for 2 nights instead of one after canceling the before the cutoff time for the second night. They are also charged other fees that no one is able to explain what they are. 5 total charges when it should have been one. Spoke with multiple people. The last one someone who said give it 7 days for them to be refunded. Yet the deposit was the only thing refunded. If they could do that why not the others? From a 138.99 cost that it should have been we were charged over 500.00. Also the bathtub filled up with water when showering. Part of the wall in the bathroom was peeling due to damage at some point. Toilet had pee stains around the bowl on the bottom. Not vacuumed. We were afraid to touch anything. Drawers had stuffed that looked like it was leaking from them. The inside bathroom door frame had a think peanut butter like substance on the door casing.l not a small amount but a large amount. Absolutely disgusting.
Stayed 2 nights in Aug 2025