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Holiday Inn Express Hotel & Suites Cleveland - Richfield by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Cleveland - Richfield by IHG

Relax in a spacious room with a large bed, separate sitting area, and a bathtub.
Relax by the pool surrounded by comfortable lounge chairs and a small table.
Welcome to Holiday Inn Express, featuring a covered entrance with ample parking and easy access.
Check-in at our welcoming reception area, featuring two digital check-in stations and clear signs for elevators and parking.
Enjoy a diverse spread of international cuisine at our buffet, featuring multiple serving stations with omelets, cheese, and more.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
5171 Brecksville Road, Richfield, OH, 44286
  • Cuyahoga Valley National Park
    ‪4 min drive‬
  • MGM Northfield Park
    ‪17 min drive‬
  • Blossom Music Center
    ‪23 min drive‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪23 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Accessible (Accessible Tub)

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite, 1 Bedroom, Accessible (Accessible Tub)

  • Sleeps 6
  • 1 Single Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(19 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

1 bedroom, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Leisure)

1 bedroom, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed (Leisure)

9.0 out of 10
Wonderful
(16 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | 1 bedroom, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite, 1 Bedroom

7.2 out of 10
Good
(7 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Hearing)

1 bedroom, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Hearing)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility)

1 bedroom, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Mobility)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking (Hearing)

1 bedroom, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking (Hearing)

7.4 out of 10
Good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

1 bedroom, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible (Accessible Tub)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Whirlpool)

Suite, 1 King Bed (Whirlpool) | 1 bedroom, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed (Whirlpool)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | 1 bedroom, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, Non Smoking

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

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  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
3.8 out of 5, Good, (842)
The price is CHF 100
for 1 room
includes taxes & fees
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About this property

Holiday Inn Express Hotel & Suites Cleveland - Richfield by IHG

Hotel in Richfield with free breakfast and fitness centre
Along with an indoor pool, this smoke-free hotel has a fitness centre and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and laundry facilities are on-site.
Holiday Inn Express Hotel & Suites Cleveland - Richfield by IHG offers 67 accommodations with free newspapers and coffee/tea makers. 40-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Express Hotel & Suites Cleveland - Richfield by IHG. During your stay, you'll be close to Cuyahoga Valley National Park. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the breakfast and the clean guestrooms
  • Just a 4-minute drive from Cuyahoga Valley National Park and a few minutes from Sleepy Hollow Golf Course
Holiday Inn Express Hotel & Suites Cleveland - Richfield by IHG offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is served daily. Event space at this hotel measures 700 square feet (65 square metres) and includes conference space. The business-friendly Holiday Inn Express Hotel & Suites Cleveland - Richfield by IHG also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available.

This Richfield hotel is smoke free.

Guests are served a free buffet breakfast daily from 6 AM to 10 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 10 AM

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 700 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Cleveland Richfield
Holiday Inn Express Hotel Cleveland Richfield
Holiday Inn Express Hotel Suites Cleveland Richfield
Express Cleveland Richfield
Holiday Inn Express Hotel Suites Cleveland Richfield
Holiday Inn Express Hotel Suites Cleveland Richfield by IHG

Holiday Inn Express Hotel & Suites Cleveland - Richfield by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 435 out of 1007 reviews
Rating 8 - Good. 300 out of 1007 reviews
Rating 6 - Okay. 134 out of 1007 reviews
Rating 4 - Poor. 83 out of 1007 reviews
Rating 2 - Terrible. 55 out of 1007 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Mar 2025

10/10 Excellent

Byron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

Brent

Stayed 1 night in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff.
Stayed 1 night in Mar 2025

6/10 Okay

Srinivasa

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Nayda

Disliked: Property conditions & facilities, room comfort

Sleeping on plywood

It was horrible. There was loud noise all night from people coming in and out of their rooms multiple times and talking very loud in the hallway. The bed was so uncomfortable it was like sleeping in a plywood. I woke up with back pain. We will never stay there again.
Stayed 1 night in Mar 2025

8/10 Good

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was nice. The whirlppol room is a nice room even with the lights above the whirlpool not working. Will probably not stay in one again thats on the main floor right by the lobby. Too much noise throughout the night and in the early morning with the breakfast being right next door.
Stayed 1 night in Mar 2025

10/10 Excellent

Glen

Liked: Property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Chance

Stayed 3 nights in Mar 2025

10/10 Excellent

Emily, Raleigh

Stayed 1 night in Mar 2025

6/10 Okay

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

4/10 Poor

Aaron

Disliked: Staff & service, property conditions & facilities
Room wasn’t ready for 3 hours, they wouldn’t let me switch to a room that was ready. Hotel was under construction and generally dirty. It also smelled horrible. Will not return again
Stayed 2 nights in Mar 2025

6/10 Okay

Jill

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Madhian

Liked: Staff & service
Good
Stayed 1 night in Mar 2025

8/10 Good

William

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

A good stay for the west side of Akron

I had a fairly severe issue that I brought to the attention of the management. They were apologetic, fixed things in very, very fast order, and made things right.
Stayed 2 nights in Mar 2025

8/10 Good

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

4/10 Poor

James

Stayed 1 night in Dec 2024

10/10 Excellent

Branden

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Jerronda

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

scott

Stayed 1 night in Feb 2025

10/10 Excellent

Jessica

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is one of the better hotels I’ve stayed in in years. Clean and comfortable. Check in was a breeze. Would definitely book and stay here again!
Stayed 1 night in Feb 2025

10/10 Excellent

Juanie Bee

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1.Service - very good and accommodating especially Robert from the front desk when we have to cancel our 2nd night for an emergency. 2.Food - quality food but I thought they will serve the turkey sausage based on their picture but they didn't However, they have pork sausage and egss but we don't eat pork. 3.Room was so clean and spacious 4.They have a warm pool but we didn't use it as we only stayed for a night.
Stayed 2 nights in Feb 2025

6/10 Okay

Thomas

Stayed 6 nights in Dec 2024