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Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

5.0 star property

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Interior
Outdoor wedding area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub

Explore the area

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Zona Costera K256, Akumal, QROO, 77710
  • Place, Akumal Beach
    ‪3 min drive‬
  • Place, Akumal Ecological Center
    ‪3 min drive‬
  • Place, Riviera Maya Golf Club
    ‪5 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪87 min drive‬

Room options

View all photos for Deluxe Junior Suite

Free minibar, in-room safe, desk, blackout curtains

Deluxe Junior Suite

8.0 out of 10
Very good
(444 reviews)
  • Garden view
  • 52 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Junior Suite Quadruple

View from room

Deluxe Junior Suite Quadruple

7.8 out of 10
Good
(17 reviews)
  • Garden view
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Junior Suite Single

Free minibar, in-room safe, desk, blackout curtains

Deluxe Junior Suite Single

8.4 out of 10
Very good
(30 reviews)
  • Garden view
  • 52 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

View all photos for Suite Deluxe With Garden View

Free minibar, in-room safe, desk, blackout curtains

Suite Deluxe With Garden View

  • Garden view
  • 52 sq m
  • Sleeps 5

View all photos for Deluxe Junior Suite Ocean View

Free minibar, in-room safe, desk, blackout curtains

Deluxe Junior Suite Ocean View

8.4 out of 10
Very good
(41 reviews)
  • Ocean view
  • 52 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Mini Suite

Free minibar, in-room safe, desk, blackout curtains

Mini Suite

7.0 out of 10
Good
(11 reviews)
  • Garden view
  • 72 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

View all photos for Deluxe Junior Suite Ocean View Quadruple

Free minibar, in-room safe, desk, blackout curtains

Deluxe Junior Suite Ocean View Quadruple

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Mini Suite Quadruple

Free minibar, in-room safe, desk, blackout curtains

Mini Suite Quadruple

  • Garden view
  • 72 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

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About this property

Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

Catch some rays on Grand Sirenis Riviera Maya Resort & Spa - All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 10 restaurants.
Grand Sirenis Riviera Maya Resort & Spa - All Inclusive offers 934 accommodations, which are accessible via exterior corridors and feature Hot tubs and free minibar items. Rooms open to balconies. This accommodation has separate sitting areas and is furnished with double sofa beds. 50-inch Smart televisions come with cable channels and Netflix.

Bathrooms include a separate bath and shower with in-room jetted baths, bathrobes, slippers and designer toiletries. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

A private beach, a health club and complimentary bicycles are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a lazy river, a hot tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 17 treatment rooms, including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs and detox wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

The free breakfast at Grand Sirenis Riviera Maya Resort & Spa - All Inclusive gets high marks from our customers. During your stay, you'll be close to Yal-ku Lagoon. Enjoy features like free WiFi in public areas, free self-parking and a free manager's reception.
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • For dining with ocean views, stop by The Park, one of the property's 10 restaurants and 10 bars/lounges
  • Splash around at the lazy river or swim in the 3 outdoor pools
  • Indulge with detox wraps, manicures and pedicures or Ayurvedic treatments at the spa
  • Services include a free children's club, a concierge and tour or ticket assistance
  • On-site recreation includes a private beach, tennis courts and a gym
  • Guests really like the accommodation for the cleanliness and spaciousness
  • 7 minutes by car from Cenote Azul and 7 minutes from Xpu-ha Beach
Grand Sirenis Riviera Maya Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to smell the salty air and watch the ocean waves from the white sand beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Grand Sirenis Riviera Maya Resort & Spa - All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There are 10 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 3 poolside bars and 10 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool and a health club. Self parking is free. A complete renovation of Grand Sirenis Riviera Maya Resort & Spa - All Inclusive was completed in December 2024.

This 5-star Akumal property is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 11:00 AM. The property hosts a free manager's reception daily.
The Park – Overlooking the ocean and garden, this restaurant serves breakfast, lunch and dinner. A children's menu is available.
Oishii – This restaurant specialises in Pan-Asian cuisine and only serves dinner. Reservations are required. Open daily.
Butchers – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Reservations are required. Open daily.
Carnal – This restaurant specialises in Fusion cuisine and only serves dinner. Reservations are required. Open daily.
Lima – This restaurant specialises in Peruvian cuisine and only serves dinner. Reservations are required. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks and beverages included
Room service during certain hours (limited menu)
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Snorkelling

Land activities

Cycling
Fitness facilities
Football
Tennis
Volleyball
Children's club

Lessons/classes/games

Aerobics
Dancing
Yoga

Entertainment

On-site entertainment and activities
On-site live performances

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 10 bars/lounges
  • 10 restaurants
  • 2 beach bars
  • 2 coffee shops/cafes
  • 3 poolside bars
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Butchers
  • Carnal
  • Lima
  • Oishii
  • The Park

Things to do

  • 2 outdoor pickleball courts
  • 3 outdoor pools
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Ecotours
  • Evening entertainment
  • Foosball table
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Hiking/biking trails
  • Hot tub
  • Kayaking
  • Lazy river
  • Music library
  • Playground
  • Sauna
  • Shopping
  • Snorkelling
  • Steam room
  • Table tennis
  • Tennis

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Children's toys
  • Free children's club
  • In-room sofa bed
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 17 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 18 buildings
  • 3 floors
  • Built in 2006
  • Communal living room
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Renovated entire property - December 2024
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 15

Special check-in instructions

Guests must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Unlimited a la carte themed dining is available by reservation only, and is subject to availability. Reservations can be made upon arrival. This property enforces a dress code in the themed dining venues.

Access methods

Staffed front desk, key retrieval

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 3.15 per accommodation, per night. This tax does not apply to children under 12 years of age.
  • Sanitation services: USD 4.73 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 15 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

All Inclusive Grand Sirenis Riviera Maya
Grand Riviera Maya Sirenis
Grand Sirenis All Inclusive
Grand Sirenis Riviera
Grand Sirenis Riviera Maya Resort All Inclusive Akumal
Grand Sirenis Riviera Maya Akumal
Grand Sirenis Riviera Maya Resort All Inclusive
Grand Sirenis Riviera Maya All Inclusive Akumal
Grand Sirenis Riviera Maya All Inclusive Solidaridad
Grand Sirenis Riviera Maya Solidaridad
Grand Sirenis Riviera Maya All Inclusive Kantenah
Sirenis Riviera Maya Inclusiv
Grand Sirenis Riviera Maya Resort Spa All Inclusive
Grand Sirenis Riviera Maya Resort & Spa - All Inclusive Akumal

Grand Sirenis Riviera Maya Resort & Spa - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 382 out of 632 reviews
Rating 8 - Good. 137 out of 632 reviews
Rating 6 - Okay. 61 out of 632 reviews
Rating 4 - Poor. 26 out of 632 reviews
Rating 2 - Terrible. 26 out of 632 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Amber

Liked: Cleanliness, amenities, property conditions & facilities
Been here 4x and everything is fantastic. Best food, wildlife, beach for snorkeling.
Stayed 5 nights in Nov 2025

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing and very friendly staff. Phenomenal food and entertainment. Very clean facilities.
Stayed 9 nights in Jan 2026

10/10 Excellent

Jana

Stayed 7 nights in Jan 2026

10/10 Excellent

Kay

Liked: Cleanliness, amenities, property conditions & facilities
Everyone was so friendly. The room was immaculate and the grounds, restaurants and pool areas were spotless
Stayed 10 nights in Jan 2026

2/10 Terrible

David A

Travelled with partner
We had to leave 2 weeks early due to a family emergency. The hotel would not even consider a partial refund.
Stayed 23 nights in Jan 2026

10/10 Excellent

Christina, Cochrane

Stayed 5 nights in Jan 2026

6/10 Okay

Elena

Liked: Cleanliness, amenities, property conditions & facilities
Nice resort
Stayed 7 nights in Dec 2025

10/10 Excellent

Melissa

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent resort with so many thing to do, wonderful options for any type of vacation! Highly recommend, would go again.
Stayed 7 nights in Jan 2026

10/10 Excellent

Katherine

Stayed 3 nights in Jan 2026

10/10 Excellent

Jenna

Stayed 7 nights in Jan 2026

10/10 Excellent

Erin, Saskatoon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was unbelievably great! The concierge staff Yessica, Joseph, Geovanni and Daniel were so helpful. They made our trip awesome by being so helpful and on top of everything! I would hire each of these people at my company ⭐️⭐️⭐️⭐️⭐️
Stayed 9 nights in Jan 2026

10/10 Excellent

Vitaly

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Probably the best resort in Mexico my wife and I visited in the last 15 years, and we go to Mexico every year
Stayed 10 nights in Jan 2026

8/10 Good

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities
We’ve stayed at less expensive resorts and had better overall experiences, especially when it comes to food, activities, and evening entertainment. Most shows were underwhelming, with the Michael Jackson show being the only standout. The room itself was nice, but only double beds were available. We had two doubles and a couch, and the couch was surprisingly comfortable. Some areas appear updated, but storage was a major issue. What looks like a dresser is actually a solid block used as a room divider, leaving very little space to store clothes. The bathroom layout was great in theory—a large soaking tub, separate toilet, and big shower—but the shower did not drain properly. Water pooled during use, and despite reporting it three times, it wasn’t fixed until the bathroom flooded. Unfortunately, clothes we had stored under the sink were soaked as a result. I contacted the front desk and the supervisor was excellent. She arranged complimentary laundry service for up to 20 items, which we appreciated, though we still had to dry additional items on the balcony. Would I recommend it? Possibly. Would I return? No—not because it was terrible, but because it didn’t stand out compared to other resorts we’ve stayed at.
Stayed 8 nights in Jan 2026

8/10 Good

Kimberly Ann

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and comfy, friendly staff, lots of options at the buffet (keep an eye on times of when they’re open so you don’t miss it), was surprised to only get 3 al la cartes while staying for 7 days. Last time I went to a resort, you could book one every night. All in all, would recommend!
Stayed 7 nights in Jan 2026

10/10 Excellent

Katrina Marie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, well kept property, clean rooms. Lots of different activities. We did not travel with children however they have so much for the kids we would return to this property and bring our children with
Stayed 5 nights in Jan 2026

10/10 Excellent

Vickie

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff, beautiful resort, lots of wildlife
Stayed 8 nights in Jan 2026

2/10 Terrible

Adam

Stayed 6 nights in Jan 2026

8/10 Good

Donald

Stayed 5 nights in Jan 2026

8/10 Good

Didier

Stayed 6 nights in Jan 2026

8/10 Good

Bunny

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Just had a great stay at the Grand Sirenis. We traveled with a group of 8, one of whom was wheelchair bound, and found the resort to be accessible, and employees to be accommodating. She was able to get everywhere in the resort in her chair, although sometimes having to travel a bit out of the way to take an accessible route. The resort was very beautiful and extremely clean…rooms were cleaned daily, as long as you turned your housekeeping light on, and the common areas (beach area, restaurants, building lobbies, pools, even roads/paths) were maintained very regularly and felt very sanitary. There was always something going on - contests/games at the pool, a band on the beach, wonderful paella or other Mexican specialties being cooked beachside, etc… and food/drinks are available most hours of the day. We really enjoyed our stay. Four star review is for a few reasons. Nothing that would make me tell someone not to go, but might deter us from going back if we can find accommodations elsewhere: - pools were freezing and no hot tubs. Despite the 80° temps and sunshine every day, the pools were very cold, including the lazy river AND the two small pools within the large pool that look like hot tubs (jets and all) but are just as cold as all the others. - pools all close at dusk. No night swimming, - reservations were nearly impossibly. We had a large group but couldn’t get reservations even when we divided. Buffet was always avail but just ok food there.
Stayed 5 nights in Jan 2026

10/10 Excellent

Oliver

Stayed 8 nights in Dec 2025

10/10 Excellent

Talan

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very nice, everything was amazing
Stayed 8 nights in Jan 2026

10/10 Excellent

Vaine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This resort truly exceeded our expectations. The Wi-Fi was excellent, and we loved the evening concerts, which added such a special atmosphere to our stay. The design of the resort is absolutely gorgeous and very well thought through—despite the resort hosting many guests, it never felt crowded. Only at the buffet could you occasionally sense how many people were there, but everywhere else there was so much space that it always felt calm and comfortable. One of my favorite parts was sharing the resort with the incredible wildlife living in the surrounding jungle. We saw iguanas, coatis, monkeys, and sereques every day—it was amazing to coexist so closely with these animals. The walking trails throughout the property are beautiful and perfect for relaxing strolls. The staff were exceptionally well trained, warm, and courteous, making the experience feel truly five-star. The buffet was outstanding, with an impressive variety of delicious food and new options every day, including plenty of vegetarian choices. Even the presentation stood out—you can tell you’re in a luxury resort by the beautiful dishes the food is served on, honestly nicer than what I have at home. Overall, the service and food are outstanding, and this resort delivers a true five-star experience in every detail.
Stayed 7 nights in Jan 2026

10/10 Excellent

Ryan

Stayed 5 nights in Jan 2026

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was great. All the staff were so friendly and attentive. Alfred was our concierge and did such a wonderful job taking care of us. We will definitely go back for another vacation.
Stayed 7 nights in Jan 2026