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Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

5.0 star property

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Photo gallery for Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

Aerial view
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Sports facility
Outdoor wedding area
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Spa

Explore the area

View in a map
Zona Costera K256, Akumal, QROO, 77710
  • Place, Akumal Beach
    ‪3 min drive‬
  • Place, Akumal Ecological Center
    ‪3 min drive‬
  • Place, Riviera Maya Golf Club
    ‪4 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Deluxe Junior Suite

Free minibar, in-room safe, desk, blackout curtains

Deluxe Junior Suite

8.0 out of 10
Very good
(443 reviews)
  • Garden view
  • 52 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Junior Suite Quadruple

View from room

Deluxe Junior Suite Quadruple

7.8 out of 10
Good
(17 reviews)
  • Garden view
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Junior Suite Single

Free minibar, in-room safe, desk, blackout curtains

Deluxe Junior Suite Single

8.4 out of 10
Very good
(30 reviews)
  • Garden view
  • 52 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

View all photos for Suite Deluxe With Garden View

Free minibar, in-room safe, desk, blackout curtains

Suite Deluxe With Garden View

  • Garden view
  • 52 sq m
  • Sleeps 5

View all photos for Deluxe Junior Suite Ocean View

Free minibar, in-room safe, desk, blackout curtains

Deluxe Junior Suite Ocean View

8.4 out of 10
Very good
(40 reviews)
  • Ocean view
  • 52 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Mini Suite

Free minibar, in-room safe, desk, blackout curtains

Mini Suite

7.0 out of 10
Good
(11 reviews)
  • Garden view
  • 72 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

View all photos for Deluxe Junior Suite Ocean View Quadruple

Free minibar, in-room safe, desk, blackout curtains

Deluxe Junior Suite Ocean View Quadruple

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Mini Suite Quadruple

Free minibar, in-room safe, desk, blackout curtains

Mini Suite Quadruple

  • Garden view
  • 72 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Similar properties

3 outdoor pools, pool cabanas (surcharge), pool umbrellas
Secrets Akumal Riviera Maya - Adults Only - All Inclusive
Akumal
  • Pool
  • Hot tub
  • All-inclusive
  • Spa
4.8 out of 5, Exceptional, 1,000 reviews
The price is CHF 413
includes taxes & fees
5 May - 6 May
Secrets Akumal Riviera Maya - Adults Only - All Inclusive

About this property

Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

Catch some rays on Grand Sirenis Riviera Maya Resort & Spa - All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 10 restaurants.
Grand Sirenis Riviera Maya Resort & Spa - All Inclusive offers 934 accommodations, which are accessible via exterior corridors and feature Hot tubs and free minibar items. Rooms open to balconies. This accommodation has separate sitting areas and is furnished with double sofa beds. 50-inch Smart televisions come with cable channels and Netflix.

Bathrooms include a separate bath and shower with in-room jetted baths, bathrobes, slippers and designer toiletries. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

A private beach, a health club and complimentary bicycles are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a lazy river, a hot tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 17 treatment rooms, including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs and detox wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

The free breakfast at Grand Sirenis Riviera Maya Resort & Spa - All Inclusive gets high marks from our customers. During your stay, you'll be close to Yal-ku Lagoon. Enjoy features like free WiFi in public areas, free self-parking and a free manager's reception.
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • For dining with ocean views, stop by The Park, one of the property's 10 restaurants and 10 bars/lounges
  • Splash around at the lazy river or swim in the 3 outdoor pools
  • Indulge with facials, hydrotherapy or aromatherapy at the spa
  • Services include a free children's club, a concierge and tour or ticket assistance
  • On-site recreation includes a private beach, tennis courts and a gym
  • Guests really like the accommodation for the cleanliness and spaciousness
  • 7 minutes by car from Cenote Azul and 7 minutes from Xpu-ha Beach
Grand Sirenis Riviera Maya Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to smell the salty air and watch the ocean waves from the white sand beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Grand Sirenis Riviera Maya Resort & Spa - All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There are 10 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 3 poolside bars and 10 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool and a health club. Self parking is free. A complete renovation of Grand Sirenis Riviera Maya Resort & Spa - All Inclusive was completed in December 2024.

This 5-star Akumal property is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 11:00 AM. The property hosts a free manager's reception daily.
The Park – Overlooking the ocean and garden, this restaurant serves breakfast, lunch and dinner. A children's menu is available.
Oishii – This restaurant specialises in Pan-Asian cuisine and only serves dinner. Reservations are required. Open daily.
Butchers – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Reservations are required. Open daily.
Carnal – This restaurant specialises in Fusion cuisine and only serves dinner. Reservations are required. Open daily.
Lima – This restaurant specialises in Peruvian cuisine and only serves dinner. Reservations are required. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks and beverages included
Room service during certain hours (limited menu)
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Snorkelling

Land activities

Cycling
Fitness facilities
Football
Tennis
Volleyball
Children's club

Lessons/classes/games

Aerobics
Dancing
Yoga

Entertainment

On-site entertainment and activities
On-site live performances

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 10 bars/lounges
  • 10 restaurants
  • 2 beach bars
  • 2 coffee shops/cafes
  • 3 poolside bars
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Butchers
  • Carnal
  • Lima
  • Oishii
  • The Park

Things to do

  • 2 outdoor pickleball courts
  • 3 outdoor pools
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Ecotours
  • Evening entertainment
  • Foosball table
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Hiking/biking trails
  • Hot tub
  • Kayaking
  • Lazy river
  • Music library
  • Playground
  • Sauna
  • Shopping
  • Snorkelling
  • Steam room
  • Table tennis
  • Tennis

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Children's toys
  • Free children's club
  • In-room sofa bed
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 17 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 18 buildings
  • 3 floors
  • Built in 2006
  • Communal living room
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Renovated entire property - December 2024
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 15

Special check-in instructions

Guests must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Unlimited a la carte themed dining is available by reservation only, and is subject to availability. Reservations can be made upon arrival. This property enforces a dress code in the themed dining venues.

Access methods

Staffed front desk, key retrieval

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 3.06 per accommodation, per night. This tax does not apply to children under 12 years of age.
  • Sanitation services: USD 4.73 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 15 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

All Inclusive Grand Sirenis Riviera Maya
Grand Riviera Maya Sirenis
Grand Sirenis All Inclusive
Grand Sirenis Riviera
Grand Sirenis Riviera Maya Resort All Inclusive Akumal
Grand Sirenis Riviera Maya Akumal
Grand Sirenis Riviera Maya Resort All Inclusive
Grand Sirenis Riviera Maya All Inclusive Akumal
Grand Sirenis Riviera Maya All Inclusive Solidaridad
Grand Sirenis Riviera Maya Solidaridad
Grand Sirenis Riviera Maya All Inclusive Kantenah
Sirenis Riviera Maya Inclusiv
Grand Sirenis Riviera Maya Resort Spa All Inclusive
Grand Sirenis Riviera Maya Resort & Spa - All Inclusive Akumal

Grand Sirenis Riviera Maya Resort & Spa - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 366 out of 612 reviews
Rating 8 - Good. 133 out of 612 reviews
Rating 6 - Okay. 61 out of 612 reviews
Rating 4 - Poor. 26 out of 612 reviews
Rating 2 - Terrible. 26 out of 612 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Anastasiia

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Amazing stuff and hotel!
Stayed 9 nights in Nov 2025

10/10 Excellent

Sidia Galdamez

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Hey! I’m not used to write a review even though I like to read them before we book a trip but this time its different it was really good, whoever is interested in my comment, we stayed for the first time at Grand Sirenis resort Hotel in Riviera Maya M. we was looking for a resort to have a lots fun and activities for my 5 years old twins we found this one we like it at first we saw they have a Lazy river wish it was the most amazing spot I have no words to describe how we feels how I’m feeling after we went we had a great experience there, the employees are amazing all of them, they are Kind,humble,sweet,helpful, caring and very friendly people, I’m not joking it’s the most amazing place we ever went, they make us feels like Home. we visited others Hotels resorts nothing compares with Grand Sirenis we are really happy with it,we loves it, we will go back soon I recommend 100% for couples and families with smalls kids or whoever would like to just relax and having a good time. Thank you! For everything Grand Sirenis Riviera Maya spa and resort.
Stayed 12 nights in Dec 2025

10/10 Excellent

Calvin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Alfred is an amazing concierge to work with and was able to get reservations for restaurants we wanted to go to with our limited time. All of the Staff were amazing from house keeping, beverage services, bartenders, spa staff, and more. My wife received a massage on the beach and she said it was amazing! They had plenty to do on sight and plenty to see for the time were there. Everyone was very accommodating to anything that was needed and there weren’t any weird hidden fees they didn’t tell you up front about. Buffets were great in our opinion, they had plenty of variety and the waiters were on point. I would very much enjoy going back and spending longer there in the future!
Stayed 3 nights in Jan 2026

10/10 Excellent

Rachel, FPO

Gr
Stayed 5 nights in Dec 2025

10/10 Excellent

Shae-Lynn

Stayed 6 nights in Dec 2025

8/10 Good

Jose S

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our concierge Alfred was very helpful. we ran into a couple of speedbumps during our stay and Grand Sirenis Riviera Maya Resort & Spa was very supportive
Stayed 12 nights in Dec 2025

8/10 Good

Qiang

The property inself
Stayed 9 nights in Dec 2025

6/10 Okay

Deborah

Travelled with family, Travelled with family and small children
Room service was not reasonable. Asked for water that was complementary and they said the water was already marked as supplied, which was not accurate. They refused to give the complementary water and said I must pay for additional. Buffet was not clean and crowds ate food and touched the tongs. Server at the coffee shop was eating one of the pastries and licking her fingers and serving ice cream at the same time. The whole family got food poisoning. The concierge was the only helpful part of our trip.
Stayed 7 nights in Dec 2025

10/10 Excellent

Nicholas

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful stay at Grand Sirenis! The grounds were beautiful, and the staff were very friendly and helpful. Eduardo was amazing and did everything he could to make sure that our stay was perfect!
Stayed 6 nights in Dec 2025

10/10 Excellent

Alexandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time. Best property we've ever at stayed in Mexico
Stayed 4 nights in Dec 2025

8/10 Good

Michael

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Pools were not heated, ledges were worn down, dirty. Food at the buffets were very good - better than the themed restaurants. Staff was great. Theater shows started a bit late (9pm) but was entertaining.
Stayed 7 nights in Dec 2025

10/10 Excellent

Melisa

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great. Great food and beach vibe.
Stayed 4 nights in Nov 2025

6/10 Okay

YOUSTINA

Stayed 3 nights in Dec 2025

8/10 Good

Syed Ahmed Ali

Stayed 5 nights in Dec 2025

8/10 Good

Nathan Eli

Stayed 9 nights in Dec 2025

10/10 Excellent

HILLARY Benedict

Travelled with family
Liked: Cleanliness, property conditions & facilities
We had an amazing stay at Grand Sirenis! Everything was clean, the food was delicious and the staff were very friendly and accommodating. With all the different pools, courts, archery, biking and snorkeling there is no way you can be bored. The ocean was lovely and all the animals on the resort were a joy! I highly recommend staying at Grand Sirenis if you have the chance.
Stayed 7 nights in Dec 2025

10/10 Excellent

Stephanie

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, excellent food and never ending cocktails that were delicious. Just be mindful if you have any mobility issues, the resort is extremely large and there are a lot of steps, many of which do not have hand rails. There are shuttles but they are few and far between and can take over 30 minutes to wait at a shuttle stop, assuming there are enough available seats in the one that comes by. If you want to eat at the restaurants, reservations were a challenge and very frustrating because restaurants that were “fully booked” were empty when when you walked by them and when you speak with the hostess, they would not seat you even when people were more than 20 minutes late for their reservation time. They all claimed they had to hold the spot in case the party that reserved ever showed up. I’ve been to many other resorts and they generally have a 10 or 15 minute rule and you lose your spot if you’re not in time. The buffets are great but it would have been nice to try more restaurants while we were there.
Stayed 4 nights in Dec 2025

10/10 Excellent

Chanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean, staff was very friendly and helpful, resort had lots to offer in entertainment for adults and teenagers, Buffet was good with many options. And lots of restaurants for different evening dining choices, the spa was great with the hydrotherapy being very refreshing. My family and I had a great time there
Stayed 9 nights in Dec 2025

4/10 Poor

Maoz

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The room we gut his been very dirty took two day to gut different room . All the restaurant been fully booked. Nothing worse the money we pay .
Stayed 5 nights in Dec 2025

8/10 Good

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities
Nice family resort. Food was hit or miss
Stayed 7 nights in Dec 2025

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything! Food was wonderful in restaraunts and buffet. Everything was clean. Staff was amazing especially Alfred - our concierge. Housekeeping was great, as always. This is our vacation spot and we go at least 2 times per year. We love it!
Stayed 7 nights in Dec 2025

10/10 Excellent

Christian Jean

Liked: Cleanliness, amenities, property conditions & facilities
Food was great staff was extremely friendly
Stayed 7 nights in Dec 2025

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole resort surrounding grounds, and beach were my favorite
Stayed 7 nights in Dec 2025

10/10 Excellent

Alexa Samantha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Came here with my mom to vacation and relax. What really stood out was the amazing personalized service from Adan from guest services. From day 1, he helped us out and booked all our last minute dinner reservations. The pool, restaurants, and drinks were all great too.
Stayed 4 nights in Dec 2025

2/10 Terrible

Yasar

Disliked: Cleanliness, amenities
It is not a 5 star hotel. The rooms are outdated. The food was not good at all. The resort is very big, unfortunately we had to walk around everywhere with a baby. The shuttle bus did not stop for us. We would wait 30min and no shuttle bus and they saw us with a toddler. They only had shuttle service for the platinum members and they still didn’t care there was a baby because we were not platinum. We walked 30min to the spa to use the sauna. They told us we could not use the sauna because we didn’t have reservations. I have never been to a hotel that requires a reservation for a sauna. Ridiculous.
Stayed 6 nights in Dec 2025