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Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

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Interior
Outdoor wedding area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Spa

Explore the area

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Zona Costera K256, Akumal, QROO, 77710
  • Place, Akumal Beach
    ‪3 min drive‬
  • Place, Akumal Ecological Center
    ‪3 min drive‬
  • Place, Riviera Maya Golf Club
    ‪5 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪87 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Junior Suite

A modern hotel room with a large bed, a desk with chairs, a balcony with a table and chairs, and a ceiling fan.

Deluxe Junior Suite

8.0 out of 10
Very good
(445 reviews)
  • Garden view
  • 52 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Junior Suite Quadruple

View from room

Deluxe Junior Suite Quadruple

7.8 out of 10
Good
(17 reviews)
  • Garden view
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Junior Suite Single

A modern hotel room with a large bed, a desk with chairs, a balcony with a table and chairs, and a ceiling fan.

Deluxe Junior Suite Single

8.4 out of 10
Very good
(30 reviews)
  • Garden view
  • 52 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

View all photos for Suite Deluxe With Garden View

Free minibar, in-room safe, desk, blackout curtains

Suite Deluxe With Garden View

  • Garden view
  • 52 sq m
  • Sleeps 5
  • Free Wi-Fi

View all photos for Deluxe Junior Suite Ocean View

Free minibar, in-room safe, desk, blackout curtains

Deluxe Junior Suite Ocean View

8.4 out of 10
Very good
(41 reviews)
  • Ocean view
  • 52 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Mini Suite

Free minibar, in-room safe, desk, blackout curtains

Mini Suite

7.0 out of 10
Good
(11 reviews)
  • Garden view
  • 72 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

View all photos for Deluxe Junior Suite Ocean View Quadruple

Free minibar, in-room safe, desk, blackout curtains

Deluxe Junior Suite Ocean View Quadruple

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Mini Suite Quadruple

Free minibar, in-room safe, desk, blackout curtains

Mini Suite Quadruple

  • Garden view
  • 72 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

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About this property

Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

Catch some rays on Grand Sirenis Riviera Maya Resort & Spa - All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 10 restaurants.
Grand Sirenis Riviera Maya Resort & Spa - All Inclusive offers 934 accommodations, which are accessible via exterior corridors and feature Hot tubs and free minibar items. Rooms open to balconies. This accommodation has separate sitting areas and is furnished with double sofa beds. 50-inch Smart televisions come with cable channels and Netflix.

Bathrooms include a separate bath and shower with in-room jetted baths, bathrobes, slippers and designer toiletries. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

A private beach, a health club and complimentary bicycles are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a lazy river, a hot tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 17 treatment rooms, including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs and detox wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

The free breakfast at Grand Sirenis Riviera Maya Resort & Spa - All Inclusive gets high marks from our customers. During your stay, you'll be close to Yal-ku Lagoon. Enjoy features like free WiFi in public areas, free self-parking and a free manager's reception.
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • For dining with ocean views, stop by The Park, one of the property's 10 restaurants and 10 bars/lounges
  • Splash around at the lazy river or swim in the 3 outdoor pools
  • Indulge with body scrubs, body wraps or reflexology at the spa
  • Services include a free children's club, a concierge and tour or ticket assistance
  • On-site recreation includes a private beach, tennis courts and a gym
  • Guests really like the accommodation for the cleanliness and spaciousness
  • 7 minutes by car from Cenote Azul and 7 minutes from Xpu-ha Beach
Grand Sirenis Riviera Maya Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to smell the salty air and watch the ocean waves from the white sand beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Grand Sirenis Riviera Maya Resort & Spa - All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There are 10 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 3 poolside bars and 10 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool and a health club. Self parking is free. A complete renovation of Grand Sirenis Riviera Maya Resort & Spa - All Inclusive was completed in December 2024.

This 5-star Akumal property is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 11:00 AM. The property hosts a free manager's reception daily.
The Park – Overlooking the ocean and garden, this restaurant serves breakfast, lunch and dinner. A children's menu is available.
Oishii – This restaurant specialises in Pan-Asian cuisine and only serves dinner. Reservations are required. Open daily.
Butchers – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Reservations are required. Open daily.
Carnal – This restaurant specialises in Fusion cuisine and only serves dinner. Reservations are required. Open daily.
Lima – This restaurant specialises in Peruvian cuisine and only serves dinner. Reservations are required. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks and beverages included

Room service during certain hours (limited menu)

In-room minibar (all beverages included)

Dining availability limited at one or more venues

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking

Snorkelling

Land activities

Cycling

Fitness facilities

Football

Tennis

Volleyball

Children's club

Lessons/classes/games

Aerobics

Dancing

Yoga

Entertainment

On-site entertainment and activities

On-site live performances

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 10 bars/lounges
  • 10 restaurants
  • 2 beach bars
  • 2 coffee shops/cafes
  • 3 poolside bars
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Butchers
  • Carnal
  • Lima
  • Oishii
  • The Park

Things to do

  • 2 outdoor pickleball courts
  • 3 outdoor pools
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Ecotours
  • Evening entertainment
  • Foosball table
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Hiking/biking trails
  • Hot tub
  • Kayaking
  • Lazy river
  • Music library
  • Playground
  • Sauna
  • Shopping
  • Snorkelling
  • Steam room
  • Table tennis
  • Tennis

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Children's toys
  • Free children's club
  • In-room sofa bed
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 17 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 18 buildings
  • 3 floors
  • Built in 2006
  • Communal living room
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Renovated entire property - December 2024
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

Late check-out fee: USD 15

Special check-in instructions

Guests must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Unlimited a la carte themed dining is available by reservation only, and is subject to availability. Reservations can be made upon arrival. This property enforces a dress code in the themed dining venues.

Access methods

Staffed front desk, key retrieval

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 3.11 per accommodation, per night. This tax does not apply to children under 12 years of age.
  • Sanitation services: USD 4.73 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 15 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

All Inclusive Grand Sirenis Riviera Maya

Grand Riviera Maya Sirenis

Grand Sirenis All Inclusive

Grand Sirenis Riviera

Grand Sirenis Riviera Maya Resort All Inclusive Akumal

Grand Sirenis Riviera Maya Akumal

Grand Sirenis Riviera Maya Resort All Inclusive

Grand Sirenis Riviera Maya All Inclusive Akumal

Grand Sirenis Riviera Maya All Inclusive Solidaridad

Grand Sirenis Riviera Maya Solidaridad

Grand Sirenis Riviera Maya All Inclusive Kantenah

Sirenis Riviera Maya Inclusiv

Grand Sirenis Riviera Maya Resort Spa All Inclusive

Grand Sirenis Riviera Maya Resort & Spa - All Inclusive Akumal

Grand Sirenis Riviera Maya Resort & Spa - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 389 out of 639 reviews
Rating 8 - Good. 137 out of 639 reviews
Rating 6 - Okay. 61 out of 639 reviews
Rating 4 - Poor. 26 out of 639 reviews
Rating 2 - Terrible. 26 out of 639 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Amanda

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, staff was awesome, and grounds were beautifully maintained. Food was a bit of a let down as it was always cold in the buffets. Not a big deal but just a bummer when you want hot eggs and they are colder than the yogurt.
Stayed 8 nights in Jan 2026

8/10 Good

Chanel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was amazing, the maids were even better! no complaints at all! Our suite had a comfy king size bed, desk, pull out couch big tv, BEAUTIFUL bathroom including a Jacuzzi and a waterfall shower!
Stayed 7 nights in Jan 2026

6/10 Okay

Dana

Travelled with group
Liked: Staff & service
The staff were all so pleasant. The grounds were very well kept and beautiful to walk through. We had issues with our room, only security with a master key was able to unlock our door. We were moved rooms but only after spending many trips back to get it all worked out. We were given a complimentary 25 min massage for the trouble, which was appreciated. The food was blah, would have loved to have some fresh tacos, food with some flavor and desserts that made me want two. The drink selection was generic but good. Loved the fruit smoothie stand. The pool music was not a party in Mexico vibe, although they were trying.Beautiful area and it was a pleasant weekend.
Stayed 4 nights in Jan 2026

10/10 Excellent

Seyedeh Sana

Liked: Cleanliness, amenities, property conditions & facilities
Staff are very friendly and helpful, service is great!
Stayed 6 nights in Jan 2026

10/10 Excellent

William, Athens

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, excellent staff, great location, great on site restraunts. Would recommend to a friend.
Stayed 7 nights in Dec 2025

10/10 Excellent

Misay

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was amazing. The view from the room made the whole trip better would definitely come back to the resort another time
Stayed 4 nights in Jan 2026

6/10 Okay

Charles

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were really nice and the staff was great. The two issues I had were the large pool U shaped was very cold. The other problem was they would only allow you 50% a la carte restaurant's. Well, unless you wanted to eat at 8:30pm which is late for us.
Stayed 6 nights in Jan 2026

10/10 Excellent

Kambiz

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
One of the best resorts we ever stayed as a family. Excellent service, food. clean rooms and ton of activities.
Stayed 7 nights in Jan 2026

10/10 Excellent

Marni Janelle, San Jacinto

Stayed 7 nights in Jan 2026

10/10 Excellent

Dustin

Liked: Cleanliness, amenities, property conditions & facilities
Room was spacious and modern in the scheme of all inclusive rooms. Staff were very attentive. Food was decent at the a la carte restaurants and I found it easy to get reservations. The resort is large and somewhat confusing to navigate at times but there are maps posted around the walkways. There were plenty of pool/beach chairs available.
Stayed 5 nights in Jan 2026

10/10 Excellent

Reesa

The staff are all amazing
Stayed 10 nights in Jan 2026

8/10 Good

christina

Stayed 3 nights in Jan 2026

10/10 Excellent

Maddison

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing. Juan helped us and checked in on us throughout the stay which was amazing. His other staff members Alfred was a great server, Alfredo was helpful upon our initial welcome, and Aaron making the night shift smooth. It was clean, smooth, delicious food, kid friendly. Will definitely be returning.
Stayed 9 nights in Jan 2026

10/10 Excellent

Olga

Stayed 4 nights in Jan 2026

10/10 Excellent

Roshni

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was good, a bit hot for me, they were accommodating and moved us rooms, and provided me with fans. The pools are amazing, lazy river was a blast with a drink in each hand. Food was absolutely amazing. Cool seeing the monkeys, cats, possums, etc. Second time going there in 18 years, wont wait half as long to go back, thanks for an amazing experience!
Stayed 4 nights in Oct 2025

8/10 Good

Charlotte

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and resort staff friendly. Food was good and lots of amenities. The only negative was AC not working at night
Stayed 5 nights in Jan 2026

10/10 Excellent

Amber

Liked: Cleanliness, amenities, property conditions & facilities
Been here 4x and everything is fantastic. Best food, wildlife, beach for snorkeling.
Stayed 5 nights in Nov 2025

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing and very friendly staff. Phenomenal food and entertainment. Very clean facilities.
Stayed 9 nights in Jan 2026

10/10 Excellent

Jana

Stayed 7 nights in Jan 2026

10/10 Excellent

Kay

Liked: Cleanliness, amenities, property conditions & facilities
Everyone was so friendly. The room was immaculate and the grounds, restaurants and pool areas were spotless
Stayed 10 nights in Jan 2026

2/10 Terrible

David A

Travelled with partner
We had to leave 2 weeks early due to a family emergency. The hotel would not even consider a partial refund.
Stayed 23 nights in Jan 2026

10/10 Excellent

Christina, Cochrane

Stayed 5 nights in Jan 2026

6/10 Okay

Elena

Liked: Cleanliness, amenities, property conditions & facilities
Nice resort
Stayed 7 nights in Dec 2025

10/10 Excellent

Melissa

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent resort with so many thing to do, wonderful options for any type of vacation! Highly recommend, would go again.
Stayed 7 nights in Jan 2026

10/10 Excellent

Katherine

Stayed 3 nights in Jan 2026