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Shaden Resort Al Ula, Managed by Accor

4.0 star property

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Photo gallery for Shaden Resort Al Ula, Managed by Accor

Charles Royal Suite | Private pool
Property video
Terrace/patio
Miscellaneous
Restaurant

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Hail Street Alula 43515 Ksa Hail Street, Al-'Ula, 43314
  • Place, Umm al-Daraj
    ‪7 min walk‬
  • Place, Al'Ula Oasis
    ‪2 min drive‬
  • Place, AlUla Museum
    ‪4 min drive‬
  • Airport, Al-'Ula (ULH-Al-'Ula Intl. Airport)
    ‪40 min drive‬

Room options

View all photos for Desert Horizon Room, 2 Twin Beds

Desert Horizon Room, 2 Twin Beds | Minibar, in-room safe, individually decorated, individually furnished

Desert Horizon Room, 2 Twin Beds

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 40 sq m
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Canyon Deluxe Room, 1 King Bed

Canyon Deluxe Room, 1 King Bed | Minibar, in-room safe, individually decorated, individually furnished

Canyon Deluxe Room, 1 King Bed

  • Mountain view
  • 40 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Canyon Deluxe Room, 2 Twin Beds

Canyon Deluxe Room, 2 Twin Beds | View from room

Canyon Deluxe Room, 2 Twin Beds

  • Mountain view
  • 39 sq m
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Desert Horizon Room, 1 King Bed

Desert Horizon Room, 1 King Bed | Minibar, in-room safe, individually decorated, individually furnished

Desert Horizon Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 40 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Oasis Pool Villa

Oasis Pool Villa | Minibar, in-room safe, individually decorated, individually furnished

Oasis Pool Villa

  • Mountain view
  • 198 sq m
  • Sleeps 6
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Palm Garden Villa

Palm Garden Villa | Minibar, in-room safe, individually decorated, individually furnished

Palm Garden Villa

  • Mountain view
  • 200 sq m
  • Sleeps 6
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Charles Royal Suite

Charles Royal Suite | Minibar, in-room safe, individually decorated, individually furnished

Charles Royal Suite

  • Valley view
  • 400 sq m
  • 5 bedrooms
  • Sleeps 6
  • 3 King Beds and 3 Double Beds
  • Free Wi-Fi

View all photos for Skyline Executive Room

Skyline Executive Room | Minibar, in-room safe, individually decorated, individually furnished

Skyline Executive Room

  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

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About this property

Shaden Resort Al Ula, Managed by Accor

This smoke-free hotel features 2 restaurants, an outdoor pool and 3 bars/lounges. Free buffet breakfast, free WiFi in public areas and free valet parking are also provided. Additionally, a health club, 2 coffee shops/cafes and a snack bar/deli are on-site. Housekeeping is available on request.
Shaden Resort Al Ula, Managed by Accor offers 120 air-conditioned accommodations with fireplaces and minibars. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. 50-inch flat-screen televisions come with premium digital channels.

Bathrooms include bathrobes, slippers, bidets and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include espresso makers and a safe. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a steam room.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services.
During your stay at Shaden Resort Al Ula, Managed by Accor, you're just a quick walk from Umm al-Daraj. Enjoy features like free breakfast, free WiFi in public areas and free valet parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking and self-parking
  • Options for a bite to eat or a relaxing drink include 2 restaurants, 2 coffee shops/cafes and 3 bars/lounges
  • Take a swim in the outdoor pool
  • Amenities include 4 meeting rooms, a conference centre and a car charging station
  • On-site recreation includes a gym, a steam room and a ropes course
  • 5 minutes on foot from Umm al-Daraj and a 2-minute drive from Al'Ula Oasis
Shaden Resort Al Ula, Managed by Accor offers its guests a kids' pool, an outdoor pool, a health club, and a steam room. There are 2 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. Free breakfast is available daily. Public spaces have free WiFi.

Business amenities include 4 meeting rooms and coworking spaces. Event space at this hotel measures 4306 square feet (400 square metres) and includes a conference centre. Spa services, a terrace, and multilingual staff are also featured at Shaden Resort Al Ula, Managed by Accor. Self parking and valet parking are free.

This 4-star Al-'Ula hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 11:00 AM.
Shaden Resort Al Ula, Managed by Accor has 2 restaurants on site.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 11:00 AM
  • 2 coffee shops/cafes
  • 2 restaurants
  • 3 bars/lounges
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Things to do

  • Children's pool
  • Ecotours
  • Health club
  • Outdoor pool
  • Ropes course
  • Steam room

Family friendly

  • Children's pool
  • In-room cot
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 4 meeting rooms
  • Conference centre (4,306 square foot of space)
  • Coworking space

Outdoors

  • Firepit
  • Garden
  • In the mountains
  • Outdoor furniture
  • Picnic area
  • Terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Electrical adapters
  • Fireplace
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Shaden Resort Al Ula, Managed by Accor

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for SAR 483.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: SAR 483.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 71145001129

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.
  • Pets and service animals are not allowed on site.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Shaden Resort
Shaden Resort by Accor Hotel
Shaden Resort by Accor Al-'Ula
Shaden Resort by Accor Hotel Al-'Ula

Shaden Resort Al Ula, Managed by Accor Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 51 out of 76 reviews
Rating 8 - Good. 7 out of 76 reviews
Rating 6 - Okay. 10 out of 76 reviews
Rating 4 - Poor. 4 out of 76 reviews
Rating 2 - Terrible. 4 out of 76 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Avir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, super affordable and great amenities, food. The location is simply stunning.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

ardita

Liked: Cleanliness, staff & service
Incredible views… striking rock formations, magic starlit night skies.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Dorota

Liked: Cleanliness, staff & service, amenities
A wonderful and atmospheric place. And very nice service
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Nermin

Liked: Cleanliness, amenities, property conditions & facilities
The room and bathroom were spotless, the service was excelente! I can only recommend this place! Breakfast is the best!!!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Ngaire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best places I have ever stayed.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

nejc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great resort very helpfull and kind stuff
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing, beautiful, isolated yet convenient

The setting is stunning and the staff was great. It well-situation - close enough to town and major attractions to be convenient but also isolated so you feel very removed.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Irfaan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place

Amazing place. Really enjoyed it .. situated in mars and such an amazing time. The staff are so friendly and always willing to help.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Ayesha

Liked: Cleanliness
The area is beautiful and very unique. I think there needs to be more staff onsite though.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near Hegra
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Kimberlee

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was really friendly and helpful!
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Anelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous resort! Luxury, peaceful and incredibly beautiful grounds! Staff is friendly and helpful.
Stayed 2 nights in Mar 2024
Verified

8/10 Good

Naser

Liked: Staff & service, amenities, property conditions & facilities
Alot of room to improve in such an amazing location.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Agata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay has been absolutely amazing – we’ve felt genuinely welcomed from the moment we arrived. The service is exceptional, and the women on the team are especially wonderful (the men too!). We’d love to see more of them in the dining area as well – everything here is just perfect!
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magical place

Amazing place like out if a fairytale
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic location and great services

I’m not sure why this hotel didn’t receive highwr ratings. The staff were all excellent with great services. The location of the hotel is fantastic with magnificent rocks surrounding the hotel. I can’t imagine a better place than this hotel.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Bishoi

Liked: Cleanliness, staff & service, property conditions & facilities
One of the best resorts I have ever visited. It’s perfectly suited between the mountains making the view from all the rooms out of this world.! Highly recommended…!
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magical place

Amazing place with the vest service and outstanding views full of unique energy
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly stuff excellent experience
Stayed 1 night in Apr 2024
Verified

4/10 Poor

Daniel

Too little Staff
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

RIe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast and dinner were included but the food was not very good, especially the breakfast. The hotel atmosphere was great and the staff were friendly, so it was a great place to stay.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Edoardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazong scenery

Close to the elephant rock, good parking possibilities, amazing view to illuminated rocks around. Cheaper than the top choices in Al’Ula, but still worth!
Stayed 3 nights in May 2024
Verified

8/10 Good

Naser

Liked: Cleanliness, staff & service, amenities
The landscape is beyond imagination
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Jamal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best

Excellent experience
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

FERNAND

Liked: Cleanliness, amenities, property conditions & facilities
yes
Stayed 2 nights in Jan 2026