Hilton Garden Inn Albany Airport

3.0 star property

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Photo gallery for Hilton Garden Inn Albany Airport

Exterior
Reception
Reception
Exterior
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast available
  • Bar
  • Gym

Explore the area

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800 Albany Shaker Rd, Albany, NY, 12211
  • Place, Albany County Hockey Facility
    ‪7 min walk‬
  • Place, Shaker Heritage Society
    ‪13 min walk‬
  • Place, Watervliet Shaker National Historic Site
    ‪14 min walk‬
  • Airport, Albany, NY (ALB-Albany Intl.)
    ‪10 min walk‬

Room options

Standard King

8.4 out of 10
Very good
(108 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds Accessible (Hearing)

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds Accessible (Mobility), Bathtub

  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds Accessible (Mobility), Roll-in Shower

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed Accessible (Mobility), Bathtub

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed Accessible (Mobility), Roll-in Shower

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 3
  • 1 King Bed

Standard Two Doubles

8.2 out of 10
Very good
(28 reviews)
  • Sleeps 4
  • 2 Double Beds

Standard Room, King Accessible (Bathtub)

8.4 out of 10
Very good
(10 reviews)
  • Sleeps 3
  • 1 King Bed

2 Double Beds

  • Sleeps 4

King Room With Sofabed

  • Sleeps 4

Guest Room With 2 Double Beds And Roll-in Shower-Mobility Accessible

  • Sleeps 4

King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 3

Room With Two Double Beds-Hearing Accessible

  • Sleeps 4

Guest Room With 2 Double Beds And Bathtub-Mobility Accessible

  • Sleeps 4

King Room-Hearing Accessible

  • Sleeps 3

One king bed w/sofabed

7.4 out of 10
Good
(9 reviews)
  • Sleeps 4
  • 1 King Bed

King Room With Mobility Accessible Bathtub

  • Sleeps 3

King Room

  • Sleeps 2

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About this property

Hilton Garden Inn Albany Airport

Hotel in Albany with free airport shuttle and free local area shuttle
An indoor pool, a restaurant and a 24-hour health club are available at this hotel. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a bar/lounge, a snack bar/deli and coffee/tea in a common area. Housekeeping is available on request.
Hilton Garden Inn Albany Airport offers 155 accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. Beds feature down duvets. 32-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Albany hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour health club.
Hilton Garden Inn Albany Airport's great location gets high marks from our customers. During your stay, you're just a quick walk from Shaker Ridge Country Club. Features include free WiFi in public areas, a free round-trip airport shuttle and a free area shuttle.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Extended parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, 4 meeting rooms and conference space
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 7 minutes by car from Colonie Center Mall and 9 minutes from Crossgates Mall
  • Free airport and local-area shuttle service
  • Cats and dogs welcome for a fee
Hilton Garden Inn Albany Airport offers its guests an indoor pool and a 24-hour health club. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 2550 square feet (237 square metres) and includes conference space. The business-friendly Hilton Garden Inn Albany Airport also features a garden, a picnic area, and coffee/tea in common area. An area shuttle within 5 miles and A roundtrip airport shuttle (available 24 hours) are free.

Smoking is allowed in designated areas at this 3-star Albany hotel.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Garden Grille & Bar – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free area shuttle up to 5 miles
  • Extended parking on site (USD 10 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Garden Grille & Bar

Things to do

  • 24-hour health club
  • Indoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 2,550 square feet of conference space
  • 4 meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Accessible shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (102 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Guests are required to download the property's Hilton Honors App mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 150.00 per accommodation, per stay (maximum USD 150.00 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 60 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 10 per person
  • Extended parking fee: USD 10 per night
  • Pet fee: USD 150.00 per accommodation, per stay (maximum USD150.00 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property. Guests are required to download the property's Hilton Honors App mobile app before check-in.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Albany Airport Hilton Garden Inn
Hilton Garden Inn Albany Airport
Hilton Garden Inn Hotel Albany Airport
Hilton Garden Inn Albany Airport Hotel Latham
Hilton Garden Inn Albany Airport Hotel
Hilton Garden Inn Albany Airport Hotel Latham
Hilton Garden Inn Albany Airport Latham
Hotel Hilton Garden Inn Albany Airport Latham
Latham Hilton Garden Inn Albany Airport Hotel
Hilton Garden Inn Albany Airport Hotel
Hotel Hilton Garden Inn Albany Airport
Hilton Albany Airport Latham

Reviews

Hilton Garden Inn Albany Airport Reviews

8.0

Very good

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 589 out of 1228 reviews
Rating 8 - Good. 291 out of 1228 reviews
Rating 6 - Okay. 161 out of 1228 reviews
Rating 4 - Poor. 105 out of 1228 reviews
Rating 2 - Terrible. 82 out of 1228 reviews

Reviews

10/10 Excellent

Steven, Orchard Park

Stayed 1 night in Aug 2025

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Stacey, PALM COAST

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the check out time was confusing. back of door said noon, but cleaning staff tried to get in before 11
Stayed 1 night in Sep 2025

10/10 Excellent

PATRICK

Stayed 1 night in Aug 2025

2/10 Terrible

Cynthia

Liked: Staff & service
Disliked: Property conditions & facilities
Broken toilet. Bad handicap room requested and verified on check in. Not booked in advance. Pool closed. People were amazing. Facility poor for a Hilton
Stayed 1 night in Aug 2025

8/10 Good

Domenick

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

6/10 Okay

Batsheva

Liked: Cleanliness
Disliked: Staff & service
Staff was inefficient and rude.
Stayed 2 nights in Aug 2025

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a good stay easy access to airport only thing that i had issues couldnt turn the ac fan off and the blinds didnt close completely. Light was parking lot shined into my room all night. Otherwise would use it again for a quick ride to airport and stress free time
Stayed 1 night in Aug 2025

10/10 Excellent

Jacqlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Paul

Stayed 1 night in Aug 2025

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
No included breakfast. The pay breakfast was a long time coming and then it was cold.
Stayed 1 night in Aug 2025

4/10 Poor

Bettina

Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointing Stay

We have stayed at this hotel for the past 10 years and this time the experience was sub par. The corridors and the elevaror were very dirty, The bathroom had issues - the sink drain was broken. Breakfast was also disappointing. The server was very attentive, however when she brought out the food it was cold and not tasty. The scrambled eggs did not taste good and the omelette was also not great. The sausage, bacon and potatoes were cold.
Stayed 1 night in Aug 2025

10/10 Excellent

Susannah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and very easy to get to troy.
Stayed 1 night in Jun 2025

10/10 Excellent

Patti

Stayed 1 night in Aug 2025

6/10 Okay

SEAN

Travelled with family
Liked: Staff & service

Could be better

Need more lights in the room. The tub need to be fix. Water goes down slow
Stayed 2 nights in Aug 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Have stayed multiple times and have always been pleased.
Stayed 1 night in Aug 2025

6/10 Okay

James

Travelled with family
Disliked: Cleanliness

Discussing

The hotel is filithy the elevator doors are filithy the loony smelled like bad Chinese restaurant. The floor by the bar my shoes stick to the floor. Room was below standar bathroom just ok. This is a management problem not an employee problem Management sets the bar the employees just follow. I would not stay at hotel again nor put any of my employees there.
Stayed 1 night in Aug 2025

8/10 Good

Ben

Travelled with family
Liked: Staff & service
staff freindly and helpful hotel a little bit dated
Stayed 1 night in Aug 2025

4/10 Poor

Colette

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I had to be moved from one room to another due to a smell in my room. This place had been reviewed about odor and lack of cleanliness. All of that is true. Shame on Hilton. The staff however was extremely helpful and they seem to all be working very hard to provide a good experience even though the facility is not up to par.
Stayed 2 nights in Aug 2025

10/10 Excellent

Sandi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Paul, Chicago

Liked: Staff & service, property conditions & facilities
Very convenient place to stay if flying out of Albany airport early in the morning. My only complaint would be the room we were in had a very musty smell.
Stayed 1 night in Aug 2025

10/10 Excellent

David, Santa Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I arrived… the reception staff let me that a computer glitch was preventing guests from checking in. It was just past 3PM, and the line of arrivals was getting longer. The receptionist had no clue how long the computer issues would last. I decided to go to a fast food late lunch… when I returned to the hotel the problem had not been resolved. I was told to gather my luggage and meet a member of the staff at my room… and they would let me in… without a key… I was unable to leave the room… About an hour after I entered my room… the receptionist was knocking at my door with the key and a voucher for a free breakfast… The restaurant served up very good omelette the next morning… I ate 2 other meals there and enjoyed them very much… The shuttle service to the airport is 24 hours… and came in handy at 3:30 AM… I had a memorable stay… and recommend this property!
Stayed 1 night in Aug 2025

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect host!
Stayed 1 night in Aug 2025

10/10 Excellent

Stasha

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Our sink did not drain, we had to use tub for brushing our teeth
Stayed 1 night in Aug 2025