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Tru By Hilton Albany Airport, NY

2.5 star property

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Photo gallery for Tru By Hilton Albany Airport, NY

Exterior
Pool
Snack bar
Room, 2 Queen Beds | Desk, laptop workspace, blackout curtains, iron/ironing board
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Laundry

Explore the area

View in a map
798 Albany Shaker Road, Albany, NY, 12211
  • Place, Colonie Center Mall
    ‪7 min drive‬
  • Place, Crossgates Mall
    ‪10 min drive‬
  • Place, University at Albany
    ‪11 min drive‬
  • Airport, Albany, NY (ALB-Albany Intl.)
    ‪11 min walk‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed

9.2 out of 10
Wonderful
(219 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Roll-In Shower)

Room, 1 King Bed (Roll-In Shower) | Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed (Roll-In Shower)

9.2 out of 10
Wonderful
(25 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Roll-In Shower)

Room, 2 Queen Beds (Roll-In Shower) | Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds (Roll-In Shower)

8.6 out of 10
Excellent
(31 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(166 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Hilton Garden Inn Albany Airport

  • Pool
  • Free airport shuttle
  • Pet-friendly
  • Free WiFi
4.0 out of 5, Very good, 1,144 reviews
The price is CHF 82
includes taxes & fees
26 Oct - 27 Oct
Hilton Garden Inn Albany Airport

About this property

Tru By Hilton Albany Airport, NY

Hotel with free breakfast, in the vicinity of Colonie Center Mall
This smoke-free hotel features a fitness centre, a snack bar/deli and coffee/tea in a common area. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Additionally, a microwave in a common area, a business centre and dry cleaning are on-site.
Tru By Hilton Albany Airport, NY offers 106 accommodations with a hairdryer and an iron/ironing board. 55-inch Smart televisions come with premium satellite channels and Netflix. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Tru By Hilton Albany Airport, NY. During your stay, you're just a quick walk from Albany County Hockey Facility. Features include free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym, bicycles to rent and hiking/biking trails
  • Guests really like the accommodation for the comfy beds and cleanliness
  • 8 minutes by car from Colonie Center Mall and 10 minutes from Crossgates Mall
  • Free airport shuttle service
  • Cats and dogs welcome for a fee
There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi. There's an onsite business centre. A roundtrip airport shuttle is free (available 24 hours). A fitness centre, a library, and a terrace are also featured at the business-friendly Tru By Hilton Albany Airport, NY. Free self parking is available.

This Albany hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour free return airport shuttle on request
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • Arcade/game room
  • Bicycle rentals
  • Gym
  • Hiking/biking trails
  • Library
  • Pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's games
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels
  • Netflix
  • Streaming services

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru By Hilton Albany Airport NY
Tru By Hilton Albany Airport, NY Hotel
Tru By Hilton Albany Airport, NY Latham
Tru By Hilton Albany Airport, NY Hotel Latham

Tru By Hilton Albany Airport, NY Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1531 out of 2246 reviews
Rating 8 - Good. 423 out of 2246 reviews
Rating 6 - Okay. 157 out of 2246 reviews
Rating 4 - Poor. 88 out of 2246 reviews
Rating 2 - Terrible. 47 out of 2246 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Britt

Nice and easy place by the airport
Stayed 1 night in Jun 2025

10/10 Excellent

ANTHONY

Stayed 2 nights in Jun 2025

10/10 Excellent

Kelly

Stayed 1 night in Jun 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Robin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

In a forest with a shuttle

Located in a forest by a nature trail, this hotel is a seven-minute shuttle drive from the airport. There's a nature trail behind it, a great paved trail. Also, the shuttle can take you to a restaurant and pick you up. They have a list of the restaurants. Great service!
Stayed 1 night in Jun 2025

10/10 Excellent

Dennie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place looked pretty new. Close to the airport would stay again
Stayed 1 night in Jun 2025

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a new hotel so it made it nice! It was clean and quiet!
Stayed 1 night in Jun 2025

10/10 Excellent

mary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is very friendly and helpful
Stayed 1 night in Jun 2025

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very comfortable and convenient hotel right near the airport. Our plane was delayed until after 2:30 am but they still picked us up promptly after we called and checked us in without a hitch. The beds were very comfortable and the place was really clean and well appointed. It was quiet. Perfect for what we needed.
Stayed 1 night in Jun 2025

2/10 Terrible

Lang Thi

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I am writing to formally express my disappointment with the service I received during my recent stay at your hotel. First, I had to wait for two and a half hours to check in, only to be told by the new group of receptionists at 3:00 PM that they were unaware guests were waiting. This is unacceptable and shows poor communication and management at the front desk. Second, during my three-day stay, housekeeping never came to clean my room, despite my repeated requests. I asked multiple times for my room to be cleaned, but no one ever showed up. This level of service is far below what I expect from a hotel of your standard, and it significantly impacted my experience.
Stayed 3 nights in Jun 2025

10/10 Excellent

Jasen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everyone was friendly, room was clean and breakfast was great!
Stayed 1 night in Jun 2025

10/10 Excellent

Vicki

Liked: Cleanliness, amenities, property conditions & facilities
The 24 hour shuttle was a great addition being so close to the airport. Modern fixtures, comfortable bed.
Stayed 1 night in Jun 2025

10/10 Excellent

Anndy

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Tiene buen servicio es agradable
Stayed 1 night in Jun 2025

6/10 Okay

Gabriela

Business traveller
Disliked: Staff & service
As an airport hotel, it was fine. No frills but it was clean. On both times that I stayed, I waited for over 30 minutes to be picked up by the free shuttle though the location is about 2 minutes' drive away. The second time I had to call again to remind them that I was waiting, as no one told the driver, apparently... something to work on!
Stayed 1 night in Jun 2025

10/10 Excellent

aricka

Stayed 1 night in Jan 2025

6/10 Okay

Britten

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Kind and courteous staff however, room was not ready at 3 PM.
Stayed 1 night in Jun 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had car problems while we were there. The staff was very helpful and making sure we were taking care of and worked with me to unsure we had a place to stay.
Stayed 2 nights in Jun 2025

8/10 Good

David

Stayed 1 night in Jun 2025

10/10 Excellent

Thalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Cheryl

Stayed 2 nights in Jun 2025

8/10 Good

Joe

Travelled with group
Beautiful outdoor seating area
Stayed 1 night in Jun 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed due to flight cancellation
Stayed 1 night in Jun 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Located in quite area with a walking trail well marked. Very clean. Bathroom floor gets extremely slippery.
Stayed 1 night in Jun 2025

10/10 Excellent

Mary

Stayed 1 night in Jun 2025