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Comfort Suites Albuquerque/North Journal Center

2.5 star property

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Photo gallery for Comfort Suites Albuquerque/North Journal Center

Free buffet breakfast
Front of property
1 bedroom, premium bedding, desk, iron/ironing board
Indoor pool, pool loungers
Reception

Reviews

7.8 out of 10
Good

Popular amenities

Explore the area

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5251 San Antonio Dr NE, Albuquerque, NM, 87109
  • Place, Balloon Fiesta Park
    ‪3 min drive‬
  • Place, Sandia Casino
    ‪5 min drive‬
  • Place, ABQ Uptown
    ‪8 min drive‬
  • Airport, Albuquerque, NM (ABQ-Albuquerque Intl. Sunport)
    ‪14 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking | 1 bedroom, premium bedding, desk, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(6 reviews)
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, desk, iron/ironing board

Suite, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(51 reviews)
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking | 1 bedroom, premium bedding, desk, iron/ironing board

Suite, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(36 reviews)
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

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The price is CHF 78
includes taxes & fees
26 Oct - 27 Oct
Comfort Inn & Suites Alameda at Albuquerque Balloon Fiesta Park

About this property

Comfort Suites Albuquerque/North Journal Center

Hotel in Albuquerque with free breakfast and fitness centre
An indoor pool, a fitness centre and Access to hot tub are available at this hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and laundry facilities are on-site.
Comfort Suites Albuquerque/North Journal Center offers 70 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Comfort Suites Albuquerque/North Journal Center. During your stay, you'll be within walking distance of BPO Hospital. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 5-minute drive from Balloon Fiesta Park and 6 minutes from Sandia Casino
  • Pets welcome for a fee (restrictions apply)
Comfort Suites Albuquerque/North Journal Center offers its guests an indoor pool, Access to hot tub, and a fitness centre. WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is served. The business-friendly Comfort Suites Albuquerque/North Journal Center also features complimentary newspapers in the lobby, laundry facilities, and a front desk safe. Free self parking is available.

Smoking is allowed in designated areas at this Albuquerque hotel.

Guests are served a free buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (81 centimetre high)
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from September 10 2025 to September 15 2025 (dates subject to change):
  • Hot tub
  • Swimming pool
The property will be renovating from 5 February 2025 to 31 December 2025 (completion date subject to change). The following areas are affected:
  • Hallway
  • Selected guestrooms
Renovation work will only be conducted on weekdays. Every effort will be made to minimise noise and disturbance.
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per person, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Guests arriving after 1:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Comfort Suites Albuquerque
Comfort Suites Hotel Albuquerque
Comfort Suites North Albuquerque Balloon Fiesta Park Hotel
Comfort Suites North Albuquerque Balloon Fiesta Park Albuquerque

Reviews

Comfort Suites Albuquerque/North Journal Center Reviews

7.8

Good

8.0/10

Cleanliness

8.8/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 55 out of 128 reviews
Rating 8 - Good. 33 out of 128 reviews
Rating 6 - Okay. 14 out of 128 reviews
Rating 4 - Poor. 15 out of 128 reviews
Rating 2 - Terrible. 11 out of 128 reviews

Reviews

10/10 Excellent

Virgil J

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Jun 2025

6/10 Okay

Norman

Stayed 1 night in Jun 2025

2/10 Terrible

Nicole

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Karen

Stayed 1 night in Jun 2025

4/10 Poor

Brett

Travelled with family
The ceiling fan didn't work, no hot water in the shower and stains on the couch.
Stayed 1 night in Jun 2025

4/10 Poor

Robyn

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
We requested a second room as first was dirty and torn curtains, filthy couch. 2nd “renovated” room was better but obviously not renovated well. Old fixtures in bathroom. The front desk clerk was outstanding.
Stayed 1 night in Jun 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, property conditions & facilities
I liked the evening clerk. She was very helpful and friendly. Breakfast area was really warm in the morning i didn't like that.
Stayed 2 nights in Jun 2025

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick stop but very satisfied.
Stayed 1 night in Jun 2025

10/10 Excellent

Elizabeth

Great staff. The
Stayed 1 night in Jun 2025

10/10 Excellent

sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk was very helpful and accommodating.
Stayed 1 night in Jun 2025

10/10 Excellent

Susan

Stayed 1 night in Jun 2025

10/10 Excellent

Alvie

Stayed 1 night in Jun 2025

2/10 Terrible

Blythe

Stayed 3 nights in May 2025

6/10 Okay

Tom W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Property was under renovations so not in top condition. Room was a suite so we appreciated the extra space. Staff were pleasant and helpful. Location was convenient as we had early reservation for the Sandia Tram in the morning.
Stayed 1 night in Jun 2025

8/10 Good

Barbara

Travelled with family
Liked: Staff & service
Good service by staff. Good breakfast. T.v. was good. Clean room overall. A bit runned down tho. The room we stayed had carpet stains. Overall, better than the Comfort Inn on Alameda in Albuquerque.
Stayed 1 night in May 2025

8/10 Good

Lisa

Travelled with pets
Liked: Cleanliness, staff & service, amenities
You can tell that it is an older building that is being upgraded. If I hadn't had a dog with me, I would have been upset by the stained carpets, but as I did have a dog, it mattered less. Everything looked clean and did not have any bad smells. They could really improve by adding a dog area instead of rocks everywhere for dogs to eliminate. The bed was nice if a bit hard. The sheets felt like they were high quality. The AC in my room didn't work very well. It stayed overly warm even when set to 63 degrees.
Stayed 1 night in Jun 2025

8/10 Good

Joe

Liked: Cleanliness, staff & service
Nothing to comment
Stayed 1 night in May 2025

4/10 Poor

Charles

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a quick stay, in late out early. Friendly staff. Clean room.firm but comfortable bed. Good breakfast options Easy access to highway. Well lit parking lot. Felt safe
Stayed 1 night in May 2025

10/10 Excellent

Lashawn

Liked: Cleanliness, amenities
Stayed 1 night in May 2025

6/10 Okay

Sherrie

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
For the price of the room, I expected better quality in the hotel, and more attention to detailed. A lightbulb was burnt out in the light fixture above the vanity sink, wifi was not working, breakfast area was extremely hot, not temperature controlled, cranberry juice was extremely watered down...tasted like plain old water.
Stayed 1 night in May 2025

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
Just a real nice place to stay. It deserves its 8+ customer rateing.
Stayed 2 nights in May 2025

4/10 Poor

Julia

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was very nice and always had ice water with fresh citrus in the lobby. These were the only good things about this property. The driveway to pull out to the main road had extremely limited visibility of oncoming traffic. There were renovation boxes stacked in front of the lobby door and we did not know that the property was undergoing renovations when we booked. Our room was visited by cockroaches twice and the toilet was recessed into the drywall which was NOT finished around it so that's probably how they got in. The light fixture in the sitting area started flickering on the last day we were there which seemed appropriate. The "gym" had several pieces of equipment that were very unstable and one that just didn't seem to work. The pool was too warm but we didn't go in because we had doubts about the cleanliness based on everything else we saw. In general this property is extremely rundown and is overdue for renovation. It was price competitive but we have no plans to return.
Stayed 6 nights in May 2025

8/10 Good

Leslie

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2025